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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Spider-Man Homecoming 4k + HDR Upgrade!

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    #16
    Re: Spider-Man Homecoming 4k + HDR Upgrade!

    Anyone know if this one is instawatch? I figured it would be since Sony is distributing..

    Comment

      #17
      Re: Spider-Man Homecoming 4k + HDR Upgrade!

      Has anyones pre order gone from HD to UHD yet? Vudu has the movie up with UHD already.

      Comment

        #18
        Re: Spider-Man Homecoming 4k + HDR Upgrade!

        Originally posted by amitbalan View Post
        Couple of updates -

        (i) Yes, we are going to start supporting Sony titles w/ 4K+HDR if available. Baby Driver already has 4K+DV.
        (II) Everyone who pre-orders is getting a $3 credit on release.
        (III) We are diligently working on HDR10 for Samsung and other devices. Please be patient and we'll get there.
        (IV) We'll try our level best to get 4K+DV ready for Tuesday - stay tuned.

        Thank you for all your support everyone!

        Cheers,
        I, along with what I assume is many other, pre-ordered. I currently have the HDX copy as "owned". I see the UHD is available, but I haven't been upgraded as of yet. Will the upgrades be rolling out today? Thank you.

        Comment

          #19
          Re: Spider-Man Homecoming 4k + HDR Upgrade!

          Originally posted by Favre316 View Post
          I, along with what I assume is many other, pre-ordered. I currently have the HDX copy as "owned". I see the UHD is available, but I haven't been upgraded as of yet. Will the upgrades be rolling out today? Thank you.
          Yes, you will receive an e-mail...

          Comment

            #20
            Re: Spider-Man Homecoming 4k + HDR Upgrade!

            Originally posted by Cranston37 View Post
            Yes, you will receive an e-mail...
            Ah. Well. I guess it just boggles me, that I pre-ordered it. And I see it there, available to purchase in UHD. I understand upgrades may take some time, but if it's there to purchase right now, I'm hoping it won't belong before the people who pre ordered receive their upgrade. Personally to me, it would have made more sense to honor the upgrades first.

            Comment

              #21
              Re: Spider-Man Homecoming 4k + HDR Upgrade!

              Originally posted by Favre316 View Post
              Ah. Well. I guess it just boggles me, that I pre-ordered it. And I see it there, available to purchase in UHD. I understand upgrades may take some time, but if it's there to purchase right now, I'm hoping it won't belong before the people who pre ordered receive their upgrade. Personally to me, it would have made more sense to honor the upgrades first.
              The email I received says "
              Thank you for your pre-order of Spider-Man: Homecoming. Your 4K+HDR (Dolby Vision) upgrade will be delivered as soon as it's available."

              I just checked Vudu and the UHD copy is available....but I haven't received the upgrade. WTH. If your going to send out an email saying it's going to be delivered as soon as it's available, then deliver it as soon as it is available!

              Comment

                #22
                Re: Spider-Man Homecoming 4k + HDR Upgrade!

                Has anyone gotten the upgrade yet? I only ask cause I purchased Spider-Man Homecoming HDX this morning for $19.99. At the time the promotion listed in the information, as of this morning, stated "Preorder HDX today and receive UHD". I went ahead and bought it and then realized the movie was already available as of today but I took a picture of the promo info and it showing I owned the HDX. I began watching the movie and had to stop it when I realized that UHD had now become available while I was watching the movie for the same price of $19.99 that I just paid a little while ago. I haven't received an email regarding the upgrade. I'm curious if I didn't qualify for the promotion even though it was still being advertised with "Today" as of this morning? I'd hate to think I screwed myself of out the upgrade. Had I waited about an hour I could've just bought the UHD for the same price.

                Comment

                  #23
                  Re: Spider-Man Homecoming 4k + HDR Upgrade!

                  I was able to watch the HDX pre-order I purchased Monday night at 9PM but the UHD version only shows as available to purchase. Any idea when the "upgrade" is going to happen ?

                  Comment

                    #24
                    Re: Spider-Man Homecoming 4k + HDR Upgrade!

                    We are currently working on getting the The Spider-Man: Homecoming UHD upgrade to all of those who qualify. We hope to have this all set within 24 hours.

                    Comment

                      #25
                      Re: Spider-Man Homecoming 4k + HDR Upgrade!

                      Yea, I pre-ordered Spiderman: Homecoming HDX like a couple of weeks ago on Vudu for $19.99 and just got the email saying I could purchase the UHD 4K for $19.99, the same price, and get the HDX version anyway.

                      I will give it a few days and see how it all pans out.

                      Comment

                        #26
                        Re: Spider-Man Homecoming 4k + HDR Upgrade!

                        Free UHD upgrade is available now.

                        Showed up on my account sometime between late Tue night and early Wed morning.

                        Comment

                          #27
                          Re: Spider-Man Homecoming 4k + HDR Upgrade!

                          Originally posted by jeremymc7 View Post
                          Free UHD upgrade is available now.

                          Showed up on my account sometime between late Tue night and early Wed morning.
                          Good to hear!

                          Comment

                            #28
                            Re: Spider-Man Homecoming 4k + HDR Upgrade!

                            Alright, the UHD upgrade is all set, now what about the bonus features, are those going to be added to the main site? Because I would vastly prefer being able to watch the bonus features on my UHDTV instead of having to watch them on my PC or tablet.....

                            Comment

                              #29
                              Re: Spider-Man Homecoming 4k + HDR Upgrade!

                              Why was the Dolby Atmos label removed?

                              Comment

                                #30
                                Re: Spider-Man Homecoming 4k + HDR Upgrade!

                                Originally posted by VuduAddict View Post
                                Why was the Dolby Atmos label removed?
                                I noticed that as well but when I started to play it, it was still in Atmos so I guess someone screwed up and removed the Atmos label?

                                69 UHD
                                799 HDX
                                2 SD

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