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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Vudu App Interface & DTD

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    #1

    Vudu App Interface & DTD

    Interface needs updating. Many threads with ideas to improve the functionality of the Vudu App. Issues I have with Vudu.

    My Vudu - Sorting titles alphabetically.

    My Vudu - User ability to remove SD titles that have been upgraded to HDX. Delete movies they no longer want.

    Browse - Add DTD to "Option" pull down menu on browse tab.

    Quality - Add 3D to "Quality" pull down menu on browse tab.

    DTD Schedule Page - Add DTD change information on titles so users know when a title is scheduled to be pulled or when a title is slated to become available. Keeping users in the dark usually causes more problems than it solves.
    Tags: None
    #2
    Re: Vudu App Interface & DTD

    Originally posted by johnsonjr2011 View Post
    Keeping users in the dark usually causes more problems than it solves.
    You have a couple good ideas there. I like the delete idea.

    What is your source for your above statement? You say it like it's a fact only you know. I can't imagine how difficult it would be for a company to organize information about future endeavors in order to make customers aware of everything that would be coming up. What if things change, and a company can't do what it said it would? What about keeping competition in the dark? It doesn't seem to be high on any compan's list to make a point to tell customers what will be coming in the weeks or months ahead. Nothing specific, anyway.

    Comment

      #3
      Re: Vudu App Interface & DTD

      Vudu knows the exact date they can start streaming and selling titles. Do they know the dates when a title is scheduled to be pulled from distribution in advance is the question. There has to be some kind of predetermined contractual schedule that all streaming services must abide by. If so the information would be beneficial to the Vudu users. Once you add a title via DTD or buy a title, It's yours and cannot be affected by changes in availability.

      The DTD schedule page would allow people to add titles via DTD before they are pulled or changed. I have had several titles pulled before I could add them. Some while on my DTD My Movie List page which caused it to lockup. Took Tech Support better part of a day to resolve the issue. Even if they only listed titles pulled for known technical issues it would help reduce the support tickets and calls to the customer service line.

      I do not believe this would have any impact on Vudu marketing. If anything it would increase sales and DTD adds before a title is pulled or downgraded to SD. Collectors collect. They do not like being told they cannot have what they collect. Sharing info with them makes good business sense.

      Comment

        #4
        Re: Vudu App Interface & DTD

        Originally posted by johnsonjr2011 View Post
        I do not believe this would have any impact on Vudu marketing. If anything it would increase sales and DTD adds before a title is pulled or downgraded to SD. Collectors collect. They do not like being told they cannot have what they collect. Sharing info with them makes good business sense.
        OK. As long as you believe it to be true, you must be right.

        I wonder if at Vudu's next board meeting they'll review your post and have a lightbulb go on? State your ideas and requests, but you are no better position than I am to state what is in Vudu's best interest.

        Comment

          #5
          Re: Vudu App Interface & DTD

          I can post what I believe. As long as it falls within forum guidelines. We agree to disagree on the concept of DTD availability information sharing with users.

          Comment

            #6
            Re: Vudu App Interface & DTD

            Free speech is a right given to you by the government, not by Vudu. The government can't infringe on your right to free speech. Vudu could delete both of our posts if they wanted to do so. We couldn't do anything about it. There's your civics lesson for the day.

            Here's my "free speech": I doubt you'll get what you want by telling companies they don't know how to run a business, as you insinuated when you felt the need to tell them, "It's good business sense."

            Comment

              #7
              Re: Vudu App Interface & DTD

              Point taken.

              Comment

                #8
                Re: Vudu App Interface & DTD

                Like I said, I do like most of your ideas, especially the one about deleting content.

                Comment

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