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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

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Will they take HD-DVD's?

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  • FelipeF
    replied
    Re: Will they take HD-DVD's?

    I thought this topic was dead and resolved but I guess not...

    D2D is for Blu-ray discs and DVD's.

    Whether or not a store accepts HD-DVD formatted discs is coincidental.

    Leave a comment:

  • Speedaddict81
    replied
    Re: Will they take HD-DVD's?

    Originally posted by Squatting Hen View Post

    I am not sure if it is an oversight, great customer service, internal understanding/approval, or some other reason, but the stores around me are fully aware of the process, the associates know what HD-DVD's are and have stated they have been approved to accept them.
    Good to know, I now remember a thread from about 6 months ago regarding this (and the possibility of doing VHS) and did not recall the outcome. Still, wouldn't expect any support in the app.

    Leave a comment:

  • Squatting Hen
    replied
    Re: Will they take HD-DVD's?

    I just recently started using Vudu and D2D and I have a massive Blu ray and HD-DVD collection. I had no idea this forum existed, so I will share my experience before I learned about this thread.

    I had a few discs that couldn't be read and a few that needed manually verifying. I decided to take them to Wal-Mart. I called them first to ask about the process and what I needed to bring in. The person explained the process in detail and was very knowledgeable. The employee cautioned me though that they are "supposed" to stamp the discs with a Wal-Mart stamp and that some people do not like that. He said that some stores are not doing it but they should be. I asked him about HD-DVD's, as I had no idea if they could be used, and he said that they now have approval to use them and they place HD-DVD's into the HD/blu ray category. As a consumer, I had a question, so I went to the source and that was the answer.

    I did call two other Wal-Mart's in my area to ask about the stamp and they all said they stamp the discs. I went in to a different Wal-Mart that was closer to work (different from the one I specifically asked about HD-DVD's) and took a few discs, including a few HD-DVD's. I only took a few because I was not sure about the stamp, and I prefer to have the at home 50% off promotion. This associate also was fully aware of the process and commented on the HD-DVD's. We even had a discussion about our HD-DVD collection and how at the time we both felt it was more advanced.

    I am not sure if it is an oversight, great customer service, internal understanding/approval, or some other reason, but the stores around me are fully aware of the process, the associates know what HD-DVD's are and have stated they have been approved to accept them.

    I mentioned a much shorter version of this in another thread recently and was told by another posted that I was taking advantage of misinformed employees. That simply does not make any sense though. As a consumer I had a question I did not know the answer to, so I asked the representative who is trained to know the answer.

    Leave a comment:

  • Speedaddict81
    replied
    Re: Will they take HD-DVD's?

    Originally posted by aaronwt View Post
    What about from online? Is that $2 or $5?
    As this is an 'oversight' by the store employees, you should not be able to convert an HD-DVD in Vudu2Go D2D. Some of them are double sided with a DVD copy onthe reverse, these you should be able to do for $5 ($2.50 during the promo period with 10 or more)

    Leave a comment:

  • aaronwt
    replied
    Re: Will they take HD-DVD's?

    What about from online? Is that $2 or $5?

    Leave a comment:

  • brophyd
    replied
    Re: Will they take HD-DVD's?

    got hd-dvd's transferred to $2 hdx today....

    Leave a comment:

  • brophyd
    replied
    Re: Will they take HD-DVD's?

    If anyone out there still cares, I just brought in some HD-DVD's by themselves (no cases), along with my printed list from the website, and was able to get the HDX versions for $2. Used the blu-ray versions on the list. Wal-mart is awesome like that...

    2 disc sets require you to bring in both discs.... kind of odd, since you don't get the special features on vudu anyway...

    Leave a comment:

  • OconRecon
    replied
    Re: Will they take HD-DVD's?

    Bingo for me as well on these.

    The key seems to be printing out your list from home and choose your HD-DVD movies as if they were Blu-Ray (so it lists them as Blu-Ray)

    I even forgot my Goodfellas disc (didn't realize it wasn't in the case) and she pushed it on through and told me just to bring the disc back out later so she could stamp it. I live in a small town and this type of thing isn't unusual, and frankly good customer service from my viewpoint.

    Leave a comment:

  • Starkenator
    replied
    Re: Will they take HD-DVD's?

    Originally posted by xdreamwalker View Post
    I have a dozen HD-DVD disks that I have made a list for online using the Blu-ray versions. My plan is to to take them to a Walmart tonight and see what happens.

    I wonder if I would have better luck with them in red cases or just on a spindle.

    UPDATE:
    The whole thing couldn't have been more painless. The clerk was doing this for the first time so he got some help from another employee. He verified my printed list matched the cases in bag I had them all in. He then went to the computer with the other employee and they were there for a minute or two, not long at all. He then rang me up while the other stamped all of the disks.

    Not a word was said about them being HD-DVD disks and not Blu-ray. I suspect their either didn't know any better or didn't care enough to think about it. I wonder if the results would have been different had we done the manual form instead of me doing it online.
    When the guy did mine manually he put in the UPC and the computer told him $5 for HDX so I did the list ahead of time like you at a different Walmart and had no problems.

    Leave a comment:

  • xdreamwalker
    replied
    Re: Will they take HD-DVD's?

    I have a dozen HD-DVD disks that I have made a list for online using the Blu-ray versions. My plan is to to take them to a Walmart tonight and see what happens.

    I wonder if I would have better luck with them in red cases or just on a spindle.

    UPDATE:
    The whole thing couldn't have been more painless. The clerk was doing this for the first time so he got some help from another employee. He verified my printed list matched the cases in bag I had them all in. He then went to the computer with the other employee and they were there for a minute or two, not long at all. He then rang me up while the other stamped all of the disks.

    Not a word was said about them being HD-DVD disks and not Blu-ray. I suspect their either didn't know any better or didn't care enough to think about it. I wonder if the results would have been different had we done the manual form instead of me doing it online.

    Leave a comment:

  • Chris Gerhard
    replied
    Re: Will they take HD-DVD's?

    HD DVD is certainly more like Blu-ray than DVD, both Blu-ray and HD DVD are high definition formats read by a blue laser. DVD is a red laser format and not high definition. I am only interested in converting HD DVD to Vudu HDX at $2 a disc and if that works, I am certainly excited about this program.

    Leave a comment:

  • Alan Smithee
    replied
    Re: Will they take HD-DVD's?

    Wonder if they'll take my CED videodiscs and laserdiscs? Or D-VHS movies?

    Leave a comment:

  • Starkenator
    replied
    Re: Will they take HD-DVD's?

    Went to another Walmart and brought just the discs in the slim jewell cases with my list and they took the HD-DVD's, and converted them to HDX, no questioned asked. My mom took some of her HD-DVD's to a different Walmart yesterday and the lady did the HD-DVD's in HDX, saying that HD is HD.

    Leave a comment:

  • Jdmac29
    replied
    Re: Will they take HD-DVD's?

    Originally posted by Jdmac29 View Post
    I converted 2 hd dvd's for the $2 price. I explained I was on the wrong side of the format war but they were HD quality.
    I was this walmart's photo center 1st customer for the disc to digital service.
    She asked me to be patient since she was new to even trying this. I sold all my hd dvd collection except for those 2 movies so the rest of my conversions will be blu ray or dvd. I guess I got lucky I did have a copy of one of the hd dvd's in dvd format just in case they would not accept the hd dvd version.

    Leave a comment:

  • jeffpn
    replied
    Re: Will they take HD-DVD's?

    The OP asked if anyone has tried to take HD DVDs in. That's a question directed to customers, not Vudu. Anyone interested can get an answer rather easily: just take one in to Walmart, and see what they tell you.

    Leave a comment:

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