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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

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Terms of Use - User Comments, Feedback, Reviews, Submissions

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Hunger Games not working!

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    #16
    Re: Hunger Games not working!

    I did not have any problems redeeming the UV copy.

    I did have some issues redeeming the bonus features (which I probably won't ever watch ) The bonus feature redemption process felt very beta--enter a code in one place, then go someplace completely different to click on some weird thing...

    I opened a ticket, and they eventually walked me through it. All's well that end's well, I guess.

    Comment


      #17
      Re: Hunger Games not working!

      Originally posted by dhatman View Post
      For those unable to redeem "The Hunger Games". Either PM me or submit a support ticket. I won't be able to gather the information needed unless i do it through PM. We apologize for any inconvenience caused; please use the advised methods to get help from us

      http://www.vudu.com/support.html?supportPage=home
      well I opened a ticket got one response I then responded and haven't heard anything back :'(

      Comment


        #18
        Re: Hunger Games not working!

        Originally posted by SteveLV702 View Post
        well I opened a ticket got one response I then responded and haven't heard anything back :'(
        What is your case number?

        Comment


          #19
          Re: Hunger Games not working!

          120818-000261

          Comment


            #20
            Re: Hunger Games not working!

            Originally posted by SteveLV702 View Post
            well I opened a ticket got one response I then responded and haven't heard anything back :'(
            I also submitted a ticket but never heard back. Reference number 120820-000465.

            Comment


              #21
              Re: Hunger Games not working!

              Originally posted by SteveLV702 View Post
              120818-000261
              Please check your private messages

              Comment


                #22
                Re: Hunger Games not working!

                I'm having trouble trying to download the movie to my computer. I'd like to transfer it over to my kindlefire so that I can watch it without an internet connection. Please help in resolving the issue

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                  #23
                  Re: Hunger Games not working!

                  Originally posted by dhatman View Post
                  Please check your private messages
                  okay did and replied

                  Comment


                    #24
                    Re: Hunger Games not working!

                    I bet there are tenss of thousands of new people signing up for vudu this weekend. It is very likely their first experience with UV. Many people, including myself, have had no problems with UV and vudu. I think they have a good service. But there are a few things that need to be improved, both about UV and vudu.

                    Cannot play HD on the computer. A lot of people have hi-def displays, particualrly Mac laptops and the new iPad.

                    No alphabetical or genre sorting is available in the vudu interface.

                    Fox is still not releasing UV titles, and aren't participating in D2D with the exception of a very small number of titles.

                    They need to release the common file format very quickly. I sure hope that Windows Media Player will support it. Since Microsoft is a UV member, I suspect that will happen eventually. That would solve a lot of problems with people wanting to download the files to their computer. I hope other media players will support it to.

                    There should be a way to upgrade from SD to HD for a small fee.

                    Need a vudu app for Android!

                    All of these need to happen to get the mainstream consumer to embrace UV and vudu.
                    Last edited by echopulse; 08-22-2012, 03:24 PM. Reason: Adding a thought

                    Comment


                      #25
                      Re: Hunger Games not working!

                      I agree with everything the last poster said. Unfortunately there's so much hate for UV because people refuse to actually read up on it and are so "loyal" to iTunes. I do think implimenting the things you mentioned would go a long way to ending all that hate. Like you I've had nothing but good experiences with both UV and Vudu so far!

                      I redeemed my copy of The Hunger Games today via the Vudu Redemption page. Worked like a charm, and came up in HDX. Mark me down for yet ANOTHER great experience

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                        #26
                        Re: Hunger Games not working!

                        I'm still waiting on a reply about my bad redemption code. I have put in a formal complaint.

                        Comment


                          #27
                          Re: Hunger Games not working!

                          I am very upset as when I redeemed my Hunger Games code it came up SD. How do I get vudu support to change it to HDX?

                          Comment


                            #28
                            Re: Hunger Games not working!

                            I all so tried to input the code it went to a second screen to continue gave me a error. I emailed support no answer case number is 120825-000587 I would like to have this fixed

                            Comment


                              #29
                              Re: Hunger Games not working!

                              I got the movie to show up in VUDU no problem...but for some reason it will not show up on my UV account....they are linked and everything...any idea what i am missing here. The help screens for both services describe it as being and automatic process but I am thinking not because it isn't there (in uv)...any suggestions?

                              Comment


                                #30
                                Re: Hunger Games not working!

                                I am having the same issue. I subitted a trouble ticket before and then i was able to redeem of the special feat. but not the actual movie for my ipad. I only had 2 codes in my movie case the one of course for the special feats and for a game. after reading the posts here i didn't get a 3rd code for the digital download. but I purchased the 2-disc Blu Ray + digital copy with pendant

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