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The Apparition UV code

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    The Apparition UV code

    Did anyone have trouble redeeming the UV code from The Apparition BR/DVD combo?

    #2
    Re: The Apparition UV code

    I am, contacted Flixster, and got this message...


    Hello -----,

    Thank you for contacting Flixster Customer Care for UltraViolet?. Our records indicate that the redemption code you are inquiring about has already been redeemed for an UltraViolet? Digital Copy that is currently active under another user?s account. This may be because the movie you purchased was previously owned or counterfeit.

    We would be happy to issue you are replacement code for your title. To do so we need to verify your purchase. Please respond to this email with the following:

    a photo of your Blu-Ray/DVD with the UV logo on the front
    a photo of your purchase receipt


    Thank you for contacting us.

    -Flixster Customer Care for UltraViolet
    The movie just came out.. tried to redeem it... it fails, and they are calling me a thief, AWESOME! Sending the picture of the case now, so will get back to you when they reply back =X

    the "?"'s are TM's that didn't transfer into the forum


    ----------------------------------------------------------------------
    Just tried it again, and it took 6 minutes for the page to load (and finally result in an error), but the code was submitted successfully! Success!

    Comment


      #3
      Re: The Apparition UV code

      I get to the screen after you enter the code and when hitting continue a box pops up saying 'error: undefined'.

      I checked and it's not redeemed or showing up in my library. Just sent a support ticket.

      Comment


        #4
        Re: The Apparition UV code

        Originally posted by thrustbucket View Post
        I get to the screen after you enter the code and when hitting continue a box pops up saying 'error: undefined'.

        I checked and it's not redeemed or showing up in my library. Just sent a support ticket.
        Thats the one I am getting... let me know what they say.... if they ever say anything

        Comment


          #5
          Re: The Apparition UV code

          Update:

          Flixster got back to me and said it was because my UV link to flixster had expired (which I didn't know was possible). They told me to unlink and link my UV. I did and it then redeemed fine.

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