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Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

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2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Disc to Digital Title List

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    Re: Direct-to-Digital list and other utilities (Error Tracker, Redemption Log)

    Thanks for the update. Nothing of interest this time either!

    Comment


      Re: Direct-to-Digital list and other utilities (Error Tracker, Redemption Log)

      Thanks also for the update. Unfortunately nothing for me either.

      Comment


        Re: Direct-to-Digital list and other utilities (Error Tracker, Redemption Log)

        Originally posted by marine92104 View Post
        ...about how long does it take after you report a title that it can't read to be added.
        The report I generate comes directly from VUDU's website lookup form. Which I would think means that the titles are already live and available for conversion by the time we see 'em.

        Originally posted by marine92104 View Post
        I still need the "Look Who's Talking" HDX to be recognized so I can get the 50% discount.
        What are you trying to do?
        1. Convert a DVD and upgrade to HDX, but it's not providing the option for HDX within the Disc-to-Digital app?
          In this case I'd contact VUDU about it so they can fix it or remove the HDX option for the title in their listings.
        2. Convert a Blu-ray disc to HDX?
          This isn't available as an option right now, only DVD conversion are listed for this title.



        EDIT: Wow, I totally misread the post and went the other direction. "You report" not equal to "my report"...now the question totally makes sense whereas earlier I was completely confused. ggftw.

        Comment


          Re: Direct-to-Digital list and other utilities (Error Tracker, Redemption Log)

          Originally posted by marine92104 View Post
          Since I am new to the forum & D2D home conversion about how long does it take after you report a title that it can't read to be added.
          There is no way to tell how long it will be before an incorrect disc to digital read will be fixed. They are sometimes fixed in batches once a month, other times it takes longer, some from early this year are not fixed yet.

          Comment


            Re: Direct-to-Digital list and other utilities (Error Tracker, Redemption Log)

            Looks like Superman The Movie is now available in HDX.

            Comment


              Re: Direct-to-Digital list and other utilities (Error Tracker, Redemption Log)

              Originally posted by digitalfreaknyc View Post
              Looks like Superman The Movie is now available in HDX.
              Yeah, but it's not recognized on the VuduToGo application.

              Comment


                Re: Direct-to-Digital list and other utilities (Error Tracker, Redemption Log)

                Originally posted by theogeek_nola View Post
                This specific issue has been fixed, but Star Trek: The Next Generation Motion Picture Collection (First Contact/Generations /Insurrection/Nemesis) Blu-Ray set has the same issue.

                "Star Trek: Generations,"
                "Star Trek: Nemesis,"
                and "Star Trek: Insurrection"


                all incorrectly identify as "Star Trek IV: The Voyage Home."
                "Star Trek: Generations" has been corrected. "Star Trek: Nemesis" and "Star Trek: Insurrection" are still reading as "Star Trek IV: The Voyage Home" as of 12/13/2013.

                Comment


                  Re: Direct-to-Digital list and other utilities (Error Tracker, Redemption Log)

                  Originally posted by lujan View Post
                  Yeah, but it's not recognized on the VuduToGo application.
                  I know. So stupid. They go through the trouble of getting a new master from WB for the site and then you can't use it and you can't buy it.

                  Sometimes I think Vudu is Vudu's own worst enemy.

                  Comment


                    Re: Direct-to-Digital list and other utilities (Error Tracker, Redemption Log)

                    Originally posted by lujan View Post
                    Yeah, but it's not recognized on the VuduToGo application.
                    Superman: The Movie blu-ray worked for me on Vudu to Go. Are you trying to convert BD or DVD?

                    Unfortunately, I need 3 other movies fixed to get to 10 for the discount.

                    Comment


                      Re: Direct-to-Digital list and other utilities (Error Tracker, Redemption Log)

                      On Tuesday you should be able to buy all 4 Superman movies in HDX.

                      Comment


                        Re: Direct-to-Digital list and other utilities (Error Tracker, Redemption Log)

                        Originally posted by olarmy96 View Post
                        Superman: The Movie blu-ray worked for me on Vudu to Go. Are you trying to convert BD or DVD?
                        The original release works. The disc from the Superman boxed set does not.

                        Comment


                          Re: Direct-to-Digital list and other utilities (Error Tracker, Redemption Log)

                          Unable to identify Disc issues:

                          We Were Soldiers: 097363400240
                          Planet of the Apes: 024543028987
                          Almost Famous: 667068781823

                          Comment


                            Re: Direct-to-Digital list and other utilities (Error Tracker, Redemption Log)

                            Originally posted by digitalfreaknyc View Post
                            The original release works. The disc from the Superman boxed set does not.
                            I was trying to do the conversion from the boxed set. I had the original but sold it because I didn't want 2 copies of the same movie, oh well.

                            Finally went to Walmart and did the conversion there.

                            Comment


                              Re: Direct-to-Digital list and other utilities (Error Tracker, Redemption Log)

                              Wrong thread -- this is for tracking new releases in D2D. Corrections should go in the "In Home D2D Bugs" thread. Don't waste your error reports by posting them where they won't be seen by people who can fix them!

                              -- John

                              Originally posted by prometheus242 View Post
                              Unable to identify Disc issues:

                              We Were Soldiers: 097363400240
                              Planet of the Apes: 024543028987
                              Almost Famous: 667068781823

                              Comment


                                Re: Direct-to-Digital list and other utilities (Error Tracker, Redemption Log)

                                Originally posted by wildside View Post
                                Wrong thread -- this is for tracking new releases in D2D. Corrections should go in the "In Home D2D Bugs" thread. Don't waste your error reports by posting them where they won't be seen by people who can fix them!

                                -- John
                                This is happening a lot. I think these mistakes would decrease significantly if the words "Error Tracker" are taking out of the title of the thread. I'm sure this is the primary reason people keep mistaking this thread for one to report their disc conversion errors.

                                Comment

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