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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

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Disc to Digital Title List

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    #811
    Re: Disc to Digital Title List

    Originally posted by bjeong1381 View Post
    This information is not correct. I have had titles removed from my locker. Two that come to mind is the Harold and Kumar movies unrated. They were UV when I d2d them but now they are not in my locker and are no longer uv. Vudu customer service told me that when you d2d a movie you are getting the rights on Vudu and will always have the vudu rights but the UV rights are separate.
    That isn't the way it's been explained in the past. Once it's loaded into your UV locker it's there for good is my understanding.

    I was correct. Here is exactly what Vudu says on their Disc-to-Digital page:
    UltraViolet is the industry standard for storing your movies in the cloud. All Disc to Digital titles and movies* you own on VUDU are now UltraViolet compatible.

    Comment

      #812
      Re: Disc to Digital Title List

      Originally posted by LuzRinggold View Post
      Not all D2D are UV. We have had a few in the past that were not UV. But I do agree that this one will eventually be UV since it's a WB title.
      Yes I know there are rare exceptions, but they are not supposed to exist, especially a new addition like Gremlins.

      Originally posted by LuzRinggold View Post
      That isn't the way it's been explained in the past. Once it's loaded into your UV locker it's there for good is my understanding.

      I was correct. Here is exactly what Vudu says on their Disc-to-Digital page:
      UltraViolet is the industry standard for storing your movies in the cloud. All Disc to Digital titles and movies* you own on VUDU are now UltraViolet compatible.

      Comment

        #813
        Re: Disc to Digital Title List

        Originally posted by LuzRinggold View Post
        That isn't the way it's been explained in the past. Once it's loaded into your UV locker it's there for good is my understanding.

        I was correct. Here is exactly what Vudu says on their Disc-to-Digital page:
        UltraViolet is the industry standard for storing your movies in the cloud. All Disc to Digital titles and movies* you own on VUDU are now UltraViolet compatible.
        Ok regardless of how its explained or whats written down I do not have those titles in my uv locker anymore and they were there before. Also the "proof" you have doesn't say anything about a title remaining in your locker, it just says that all d2d titles on vudu are UV compatible but we know thats not true either.

        Comment

          #814
          Re: Disc to Digital Title List

          Originally posted by bjeong1381 View Post
          Ok regardless of how its explained or whats written down I do not have those titles in my uv locker anymore and they were there before. Also the "proof" you have doesn't say anything about a title remaining in your locker, it just says that all d2d titles on vudu are UV compatible but we know thats not true either.
          Yep. I've brought up the same issue up before with h&k extended.

          Comment

            #815
            Re: Disc to Digital Title List

            RE: Gremlins

            This Movie has been UV in the U.K. for at least the past year, so it should be made UV in the US at some point if there is any logic to this all. You can see this at Amazon UK.

            Comment

              #816
              Re: Disc to Digital Title List

              Originally posted by Grey Ghost View Post
              Yes I know there are rare exceptions, but they are not supposed to exist, especially a new addition like Gremlins.
              I don't know why so many people are complaining about this happening. We have over 1300 movies and we keep track of how many titles we have (1335 to be exact) and it NEVER changes. Could it be that people are searching for a moving that is currently not available on Vudu and when it doesn't pull the movie up they think they don't have it?

              Comment

                #817
                Re: Disc to Digital Title List

                Originally posted by LuzRinggold View Post
                I don't know why so many people are complaining about this happening. We have over 1300 movies and we keep track of how many titles we have (1335 to be exact) and it NEVER changes. Could it be that people are searching for a moving that is currently not available on Vudu and when it doesn't pull the movie up they think they don't have it?
                For people with large libraries, I suppose that could be it. It is hard to search just your library. I have thought some of my movies had disappeared, only to find them looking more carefully.
                There does seem to be some looseness around the edges of the UV system that pops up in a very very small number of cases, where things are not always as they should be.

                Comment

                  #818
                  Re: Disc to Digital Title List

                  Originally posted by Grey Ghost View Post
                  For people with large libraries, I suppose that could be it. It is hard to search just your library. I have thought some of my movies had disappeared, only to find them looking more carefully.
                  There does seem to be some looseness around the edges of the UV system that pops up in a very very small number of cases, where things are not always as they should be.
                  Seems like that would be a "bug" or glitch that needs to be fixed quickly. UV is not that difficult and it's written in plain English on Vudu's website and on UV's website. When you own a UV title you own it forever. They don't sell it to you today and take it away tomorrow. If this truly is happening then they MUST get that corrected and that would explain why a lot of people don't like UV.

                  The way it's suppose to work is when you purchase a title (or convert using D2D) that is UV then it's in your UV locker and available on all UV retailers for streaming or download "forever".

                  Comment

                    #819
                    Re: Disc to Digital Title List

                    Originally posted by LuzRinggold View Post
                    I don't know why so many people are complaining about this happening. We have over 1300 movies and we keep track of how many titles we have (1335 to be exact) and it NEVER changes. Could it be that people are searching for a moving that is currently not available on Vudu and when it doesn't pull the movie up they think they don't have it?

                    This was an issue early last year when about 4 movies completely disappeared from our UV accounts and lost UV status. They were just gone. They ended up replacing There's Something About Mary-Extended with the Theatrical and then the extended version regained UV status and popped back into my UV account a few months later. Same with The Hills Have Eyes-Unrated. Harold and Kumar-extended is the one movie that never got UV status back and never popped back in to my UV account. It's a rare (and possibly only) case of a movie getting removed completely from UV. This was also back in the time when UVVU worked still and I could still see/search my whole library and it did well and truly disappear.

                    I found the thread HERE

                    It's not a case of losing track of a movie in UVVU's horrid website.

                    Comment

                      #820
                      Re: Disc to Digital Title List

                      The only possible justification I can see is if giving those titles UV status was a mistake on Vudu's part, in which case no one should have had them in the first place, UV rights for those movies were never Vudu's to give. It still makes me rather uncomfortable though. UVs perception is really delicate right now and incidents like these need to be avoided at all costs if UV is to see mass adoption.

                      Comment

                        #821
                        Re: Disc to Digital Title List

                        1 new release title found: Latest Updates

                        Comment

                          #822
                          Re: Disc to Digital Title List

                          Gremlins is now UV enabled.

                          Comment

                            #823
                            Re: Disc to Digital Title List

                            Originally posted by YankeeGator6 View Post
                            Gremlins is now UV enabled.
                            So is Gremlins 2, but Gremlins 2 still isn't available for D2D.

                            Comment

                              #824
                              Re: Disc to Digital Title List

                              Originally posted by LuzRinggold View Post
                              So is Gremlins 2, but Gremlins 2 still isn't available for D2D.
                              The Color Purple just popped in to my account. Hopefully it goes d2d soon.

                              Comment

                                #825
                                Re: Disc to Digital Title List

                                Originally posted by YankeeGator6 View Post
                                Gremlins is now UV enabled.
                                Likewise for THE BRIDGES OF MADISON COUNTY, another WB title I D2D'ed last week which wasn't showing up as UV at the time. Anyone see either of these push over to CinemaNow, Target Ticket or Flixster by any chance?

                                Update: GREMLINS just popped up in my Flixster account, so it does appear to be pushing out.

                                Comment

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