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Vudu Forum Guidelines

Vudu Forum Guidelines

The Vudu Forums are designed to help viewers get the most out of their Vudu experience. Here, Vudu customers may post information, questions, ideas, etc. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Vudu customers with questions and/or problems with their Vudu service, there are also off-topic areas available within the Vudu Forums for users to chat with like-minded people, subject to the limitations below.

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UV movies not playing on VUDU

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    UV movies not playing on VUDU

    All of my movies from my ultraviolet account show up in Vudu, but they won't play. They have played before. The message now pops up "Your account does not currently have the rights to play back this movie. Please contact VUDU customer care." They are all normal movies like The Dark Knight Rises, Amazing Spiderman, etc. that are available on Vudu. I've tried on PS3 and on my PC and have the same problem for both. Also I did a disc to digital on Transformers Dark of the Moon and it shows up on Vudu, but does not show in my Ultraviolet account.

    #2
    Re: UV movies not playing on VUDU

    Unlinked my account through the Ultraviolet website and it still didn't work. Unlinked it and relinked it again and this time, the movies stopped showing up on there altogether. Made a new vudu account and linked my UV account and they still won't show up. These movies have worked before. The movies are Green Lantern, Batman Begins, The Dark Knight, The Dark Knight Rises, Amazing Spiderman, etc. All movies that Vudu does have a licensing agreement with. They do show up on my UV library. Also I did a Vudu disc to digital for Transformers Dark of the Moon and it won't show up on my UV account, just my Vudu account.

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      #3
      Re: UV movies not playing on VUDU

      I'm having the same problem. Movies I bought/redeemed through Vudu work fine. Movies I Bought/redeemed elsewhere say I don't have rights to play them or I need to buy them from Vudu. Basically I have access to any and all of my UV movies everywhere but Vudu. Awesome, right?

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        #4
        Re: UV movies not playing on VUDU

        Are you sure the UV linked account is a standard or full member, not a basic member? That sounds like the error you get when a basic member tries to stream something that's not their content. (I don't know why UV even bothers, it makes things overly complicated.)

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