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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Disc to digital Update problem

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    #1

    Disc to digital Update problem

    I tried to update Disc to Digital today. After it uninstalled the old version I got this message..."The application could not be installed. Try installing it again. If the problem persists, contact the application author. Error 0"
    Tags: None
    #2
    Re: Disc to digital Update problem

    Originally posted by Ga Outlaw View Post
    I tried to update Disc to Digital today. After it uninstalled the old version I got this message..."The application could not be installed. Try installing it again. If the problem persists, contact the application author. Error 0"
    Try re-installing Adobe air as well. If the problem continues, please give us a call at 888-554-8838 or at support@vudu.com.

    Comment

      #3
      Re: Disc to digital Update problem

      Tried to re install air and got virtually the same error message.

      Comment

        #4
        Re: Disc to digital Update problem

        Originally posted by Ga Outlaw View Post
        Tried to re install air and got virtually the same error message.
        Sorry for my delayed response. Could you send me a private message with your account email address. I have another suggestion that I can share there.

        Comment

          #5
          Re: Disc to digital Update problem

          I'm having an issue with the disc to digital page where you print out the list and take it to walmart. The page will not show my list at all. I have cleared my cache, logged out and logged back in. I have also tried to view it on multiple computers as well as ipad and android devices. Still no luck. The page does not show the boxes with my movies in it and the print list and store finder buttons don't work. I have used chrome, IE, safari and Firefox and have had the same result. There seems to be an error on the page that sates it failed at "J". Any help would be appreciated. I use this function when the computer application cannot read the disc or recognizes it as a DVD when it's a BluRay disc.

          Comment

            #6
            Re: Disc to digital Update problem

            Originally posted by randmthought View Post
            I'm having an issue with the disc to digital page where you print out the list and take it to walmart. The page will not show my list at all. I have cleared my cache, logged out and logged back in. I have also tried to view it on multiple computers as well as ipad and android devices. Still no luck. The page does not show the boxes with my movies in it and the print list and store finder buttons don't work. I have used chrome, IE, safari and Firefox and have had the same result. There seems to be an error on the page that sates it failed at "J". Any help would be appreciated. I use this function when the computer application cannot read the disc or recognizes it as a DVD when it's a BluRay disc.
            Send me your email address in a private message. I should be able to send you the list you currently have.

            Comment

              #7
              Re: Disc to digital Update problem

              I'm just curious if anyone else has experienced problems with the automatic dropdown list freezing?
              http://www.vudu.com/disc_to_digital.html

              There seems to be specific character combinations that cause the drop down to freeze up and then it stops working entirely (even with a ctrl-refresh). I have to kill every instance of the browser before it will start working again. I've also confirmed this problem in Chrome, iExplorer and even Firefox.

              I think there are about 5 different combinations that consistently cause the issue; I can't remember all of them but 'ca' is one of them. If I type the movie title in notepad then paste it into the field it sometimes works but in the case of 'carrie' it consistently fails.

              The site just comes up blank if I try to return to it without restarting every instant of the browser. This has sure been annoying so I'd love to see it get fixed.

              Using Win7

              Comment

                #8
                Re: Disc to digital Update problem

                Originally posted by JohnRenstrom@gmail.com View Post
                I'm just curious if anyone else has experienced problems with the automatic dropdown list freezing?
                http://www.vudu.com/disc_to_digital.html

                There seems to be specific character combinations that cause the drop down to freeze up and then it stops working entirely (even with a ctrl-refresh). I have to kill every instance of the browser before it will start working again. I've also confirmed this problem in Chrome, iExplorer and even Firefox.

                I think there are about 5 different combinations that consistently cause the issue; I can't remember all of them but 'ca' is one of them. If I type the movie title in notepad then paste it into the field it sometimes works but in the case of 'carrie' it consistently fails.

                The site just comes up blank if I try to return to it without restarting every instant of the browser. This has sure been annoying so I'd love to see it get fixed.

                Using Win7
                Yes, mine freezes all the time. Specifically with any title starting with the letter "B"

                I'm not able to convert braveheart out of my collection. I wasn't able to convert Black Swan either, but I tried using just "Swan" and Black Swan showed up. But yes, anything starting with the letter "B" nothing drops down from the search menu. So odd.

                Comment

                  #9
                  Re: Disc to digital Update problem

                  Originally posted by randmthought View Post
                  I'm having an issue with the disc to digital page where you print out the list and take it to walmart. The page will not show my list at all. I have cleared my cache, logged out and logged back in. I have also tried to view it on multiple computers as well as ipad and android devices. Still no luck. The page does not show the boxes with my movies in it and the print list and store finder buttons don't work. I have used chrome, IE, safari and Firefox and have had the same result. There seems to be an error on the page that sates it failed at "J". Any help would be appreciated. I use this function when the computer application cannot read the disc or recognizes it as a DVD when it's a BluRay disc.
                  I have the exact same problem on my account. My parent's account is fine, but my own does this on any device or browser i try. What's funny is I am able to add stuff to the list it seems, but the boxes look blank, you cannot click on anything or print anything or modify the list at all.

                  Comment

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