At-Home D2D VS In-Home D2D - Max disc usage

[craiggers88]

How many times can a disc be used. My last post was deleted by a mod (and it wasn't bad at all)

2012: In Store: Once
2013: At Home: Unlimited

Seems like they should be the same, correct?

[ydkjman]

Re: At-Home D2D VS In-Home D2D - Max disc usage

I was wondering this very thing as well.
If we take it into the store why wouldn't we be able to add it to our personal account and then be able to add it to another account right then and there ?

[lostinva]

Re: At-Home D2D VS In-Home D2D - Max disc usage

In theory it supposed to be once, for one account only. This is because you are only supposed to D2D titles you legally own, so using borrowed, rented, or bootleg copies is not allowed. If account "a" owns the disc, then account "b" would be borrowing from "a", which is not permitted.

[ydkjman]

Re: At-Home D2D VS In-Home D2D - Max disc usage

No disrespect, but I would really like to know the truth and not really "In Theory"

Since there was no mention about using borrowed, rented, or bootleg copies the question is focused really on bringing in movies to be able to load into his account and another account at the same time.

Because like the original poster has alluded to is, if he didn't have to bring that Disc into Walmart, he could have loaded it into his account and another account at the same time, no questions asked.

[danglin709]

Re: At-Home D2D VS In-Home D2D - Max disc usage

No disrespect, but I would really like to know the truth and not really "In Theory"

Since there was no mention about using borrowed, rented, or bootleg copies the question is focused really on bringing in movies to be able to load into his account and another account at the same time.

Because like the original poster has alluded to is, if he didn't have to bring that Disc into Walmart, he could have loaded it into his account and another account at the same time, no questions asked.

Disc to Digital:
You may have the opportunity to convert your physical Blu-ray? and DVD discs into electronic copies
that may be stored and viewed through the VUDU Service via the Disc to Digital program. The Disc to
Digital program is only available for physical Blu-ray? and DVD titles that have been legitimately
purchased and are presently owned by you. VUDU reserves the right to refuse conversion of a title, or to
limit or cancel your access to a previously converted title, if VUDU reasonably believes the title does not
meet, or no longer meets, the purchase and ownership criteria set forth in this paragraph.

That is straight from the Vudu terms of service

[lostinva]

Re: At-Home D2D VS In-Home D2D - Max disc usage

You can infer that because in store it is limited to one usage, that it's supposed to be one usage overall. Vudu To Go does not know Jack's DVD from Jill's, and cannot in any way prevent it from being used multiple times.

Should you be using the same disc to convert to multiple accounts (ie, your account and the account of a friend or family member)? No, because you own the disc, not your friend/family member. It is possible to skirt limitations? Yes. Thus, "in theory".

[craiggers88]

Re: At-Home D2D VS In-Home D2D - Max disc usage

The problem today is that the employee just WASTED my transaction by adding it to a completely different account, one in which I have no idea. So now I have to call VUDU and fix this problem of the purgatory movies.

He also will no longer let me use those discs again, however VUDU2Go would.

I gave movies to my friend, she took them to THE SAME WALMART and they said "we don't offer Disc to Digital here".

So he screws up my orders and refuses to reload again (there is no stamper) and when I have someone else use the disc (like VUDU2Go) they refuse service completely and lie that it's not available.

[ydkjman]

Re: At-Home D2D VS In-Home D2D - Max disc usage

You can infer that because in store it is limited to one usage, that it's supposed to be one usage overall. Vudu To Go does not know Jack's DVD from Jill's, and cannot in any way prevent it from being used multiple times.

Thank you Lostinva for saying that. That is really the whole point. You could also look at it the other way and say: If at home disc to digital is unlimited and can be used to load into more than one account why isn't the In store Disc to Digital the same ? If Vudu wanted limit how many times the disc could be used at home in their software, I'm sure it could be implemented into the software.


danglin709 thanks for posting their terms of service. Under those terms of service you just posted, does Disc to Digital refer to the at home program or the at Walmart service ? Also in those terms does it say any thing about the discs of a movie that I own not being allowed to be loaded into someone else account ?

[Popcorn]

Re: At-Home D2D VS In-Home D2D - Max disc usage

Thank you Lostinva for saying that. That is really the whole point. You could also look at it the other way and say: If at home disc to digital is unlimited and can be used to load into more than one account why isn't the In store Disc to Digital the same ? If Vudu wanted limit how many times the disc could be used at home in their software, I'm sure it could be implemented into the software.
danglin709 thanks for posting their terms of service. Under those terms of service you just posted, does Disc to Digital refer to the at home program or the at Walmart service ? Also in those terms does it say any thing about the discs of a movie that I own not being allowed to be loaded into someone else account ?

VUDU has enough difficulties in recognizing discs to be home D2D already. I think we've already witnessed glitches galore so maybe it's not a simple as that. Or maybe it is and they simply haven't been given the go a head by the powers that be.

It just seems VUDU has attempted to provide a bonus service to help movie owner's not have to repurchase the same movie they own just to get the UV copy. I get frustrated at times too with the not recognized/unable to identify/ etc issues that pop up, but you have to take it in stride. There could have been a zero program. I can't see where D2D is a money maker and surprised it hasn't already been shut down. I'm trying to convert as many movies from my collection as possible before that happens.

[Me-Hostage]

Re: At-Home D2D VS In-Home D2D - Max disc usage

I was always told that Walmart will stamp your discs when you do in-store converts. I have never done in-store converts, so I don't know if all do they, just some, or none. However, I feel that is wrong to do. What if I did in-store, they stamped them, then I sold them in a yard sale, someone else buys them and they want to convert the discs they now own to digital? Hmm.

[echopulse]

Re: At-Home D2D VS In-Home D2D - Max disc usage

I was always told that Walmart will stamp your discs when you do in-store converts. I have never done in-store converts, so I don't know if all do they, just some, or none. However, I feel that is wrong to do. What if I did in-store, they stamped them, then I sold them in a yard sale, someone else buys them and they want to convert the discs they now own to digital? Hmm.

They want to prevent that from happening, that's why they are supposed to stamp them. However, in practice, most people don't stamp them.

[Gnatevil]

Re: At-Home D2D VS In-Home D2D - Max disc usage

You may want to read the following paragraph from the ToS...

Disc to Digital:

You may have the opportunity to convert your physical Blu-ray? and DVD discs into electronic copies that may be stored and viewed through the VUDU Service via the Disc to Digital program. The Disc to Digital program is only available for physical Blu-ray? and DVD titles that have been legitimately purchased and are presently owned by you. VUDU reserves the right to refuse conversion of a title, or to limit or cancel your access to a previously converted title, if VUDU reasonably believes the title does not meet, or no longer meets, the purchase and ownership criteria set forth in this paragraph.

Basically, if you give or sell off your DVDs/Blurays, Vudu can (if they reasonably suspect) deny you your movies or conversion of movies if they feel you are trying to circumvent the ToS set forth.

[Rex Strother]

Re: At-Home D2D VS In-Home D2D - Max disc usage

Several aspects of the D2D program belie a strong indication that VUDU (aside from text in their TOS) does not care too much.

(1) you can share your UV library with up to 6 VUDU account (and thereby with so many "devices" one can barely count them) so one D2D disc can clearly be 'shared' by many VUDU users - it's not as if they only allow YOU to watch your own D2D disc in your own library on your own TV.

(2) the Walmart in-store training appears to be ridiculously inadequate; as we all agree that nearly no Walmart employee is entirely competent/confident when doing it. It's a common complaint.

(3) We hear all the time that the program is in "beta" - which suggests a certain lax attention generally. Especially considering it's been in beta for years.

(4) If you used D2D to add a movie to your title, and then the disc is damaged, lost, stolen or sold - how does VUDU police this? Will they be visiting my home (while here, will they be "manually verifying" all the discs that NEVER have worked with V2G?). Will they pull movies from my account because my kids scratched my copy of the D2D by playing "drink coaster"?

(5) Too many releases of eligible titles are not in the VUDU database, which drives many crazy as they can't D2D movies which they clearly and legitimately own. Thus sending many in a search for the "rare working" disc of many titles.

(6) Many new release titles don't read with the app - forcing people to go in-store to undertrained staff employees, causing some of these problems with multi-use of physical discs. If you make a system difficult to use (or unreasonably expensive to use) - people will come up with work arounds to make it work better for them. VUDU is getting in its own way in this way by being so slow to acknowledge or repair these problems. We are the users - these are valid problems - and this is actually good input for VUDU to be aware of. This is how folks want to use your system!

[ydkjman]

Re: At-Home D2D VS In-Home D2D - Max disc usage

Several aspects of the D2D program belie a strong indication that VUDU (aside from text in their TOS) does not care too much......

All valid points Mr. Strother's

Thanks for sharing those.

[craiggers88]

Re: At-Home D2D VS In-Home D2D - Max disc usage

The manager of my store called me... told me that I can only use a disc once... so I asked him why MULTIPLE DISCS THAT HAVE NOT BEEN USED YET AT ALL have never shown up in my account (common error by employees: typing in the wrong account and then manually adding the movies).

His response: The computer knew that the movies were used and the transaction was voided

Oh really, then why did I spend $30 on a voided transaction?

I don't know, but we have the transaction paper and if you try to use those discs again, we will refuse to do service

-----------------------------------------
Well, awesome. Not only am I out $30, they are unwilling to help me out "because the discs are technically stamped now"

Seems legit, but then again, if VUDU2Go was working with these discs, I wouldn't have a single **** problem