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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

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4. Spiteful or inflammatory comments about other users or their comments
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6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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Deleting Titles From My Library

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    #1

    Deleting Titles From My Library

    Would one of the mods mind looking into this for me? I requested some titles to deleted from vudu, but Support takes so long to respond now. It's been over two weeks, and still nothing. My Case # is 170113-000584.
    Tags: None
    #2
    Re: Deleting Titles From My Library

    I've had mine open for almost 2 months. Can someone look at mine as well?

    Case #: 161216-000242

    Comment

      #3
      Re: Deleting Titles From My Library

      Originally posted by dunnvudu View Post
      I've had mine open for almost 2 months. Can someone look at mine as well?

      Case #: 161216-000242
      if you call them they will do it on the phone as you wait i have done it several times

      Comment

        #4
        Re: Deleting Titles From My Library

        We shouldn't have to call or email. This is a feature that should be added to accounts. Give us the right to control what we want OUT of our library.

        Comment

          #5
          Re: Deleting Titles From My Library

          Originally posted by Wasteland View Post
          We shouldn't have to call or email. This is a feature that should be added to accounts. Give us the right to control what we want OUT of our library.
          I suppose this is a fair request, but I can't imagine that many people would be interested in deleting movies from their library which they can't download to their computer. I would prefer the ability to create folders for our movies to keep everything organized.

          Comment

            #6
            Re: Deleting Titles From My Library

            Originally posted by Wasteland View Post
            We shouldn't have to call or email. This is a feature that should be added to accounts. Give us the right to control what we want OUT of our library.
            It's probably not a good idea to have the ability to permanently delete titles from our account. Just imagine someone getting into your account and deleting your movies on purpose. Even a child can access your account and do the same. I'd rather have the ability to organize my titles instead.

            Comment

              #7
              Re: Deleting Titles From My Library

              I would prefer the ability to hide movies from your library just in case you want them back later on.

              Comment

                #8
                Re: Deleting Titles From My Library

                Likewise, case #170303-000757

                Comment

                  #9
                  Re: Deleting Titles From My Library

                  Originally posted by Kappa123 View Post
                  It's probably not a good idea to have the ability to permanently delete titles from our account. Just imagine someone getting into your account and deleting your movies on purpose. Even a child can access your account and do the same. I'd rather have the ability to organize my titles instead.
                  What's the difference then UV offering the option of deleting UV titles? When deleted there, they usually are deleted here too. We should have the option of deleting and hiding titles, like suggested in the post above. Myself, I buy a lot of titles that are theatrical cuts, mainly because I was unaware they had unrated or extended versions until afterwards, or the unrated/extended wasn't offered at the time. Once those are purchased, I see no use for the theatrical cut. Again, just me. Some I have been able to delete just by deleting the title from my UV list, but most I have to email to get deleted because it doesn't remove them here.

                  Comment

                    #10
                    Re: Deleting Titles From My Library

                    Vudu should just add a "hide" feature like iTunes, where you can hide content you don't want to see in your collection. This is great for movies and free episodes you may not want displaying after viewing.

                    Comment

                      #11
                      Re: Deleting Titles From My Library

                      Originally posted by Wasteland View Post
                      What's the difference then UV offering the option of deleting UV titles? When deleted there, they usually are deleted here too. We should have the option of deleting and hiding titles, like suggested in the post above. Myself, I buy a lot of titles that are theatrical cuts, mainly because I was unaware they had unrated or extended versions until afterwards, or the unrated/extended wasn't offered at the time. Once those are purchased, I see no use for the theatrical cut. Again, just me. Some I have been able to delete just by deleting the title from my UV list, but most I have to email to get deleted because it doesn't remove them here.
                      If I remember correctly from some older posts, if you bought a movie at vudu or redeemed a code a vudu then deleting them from your UV account does nothing on Vudu's end. It will no longer be in your UV account, but it will still be in your Vudu account. Movies from other places like Flixster and Cinemanow will disappear from your Vudu account if you delete them from your UV account. I know I was able to delete some older SD freebee movies from the early flixster promotions this way (Malibu's Most Wanted was one I remember booting from my collection).

                      Comment

                        #12
                        I have duplicate Movies...because the Extended Versions came out after I bought the Original versions. I want to delete the duplicates...but how can I do this?

                        Comment

                          #13
                          Originally posted by dixielove65 View Post
                          I have duplicate Movies...because the Extended Versions came out after I bought the Original versions. I want to delete the duplicates...but how can I do this?
                          Call support @ (888-554-8838) have them delete what you don't want.

                          Comment

                            #14
                            How about not being able to delete title(s) permanently, but there are a lot of pilot episodes that are free to watch, but the problem is.......once you watch it......it stays on there, like you own it. Let us be able to delete the "free" ones, so it doesn't stay cluttered.

                            As a special request though, I'd also like to see a different kind of alphabetizing for movie or TV titles. As an example the Fast and Furious should be in a bundle (so they take up exactly 1 space), then when you open bundle......they will be in the correct order. If not 2 Fast 2 Furious will be first and unless you know the other titles.....you'd never know which one is which. Same with Harry Potter, Batman Begins, Die Hards....just to name a few. Even Marvel MCU movies should all be under the M titles for Marvel, DC for the Batman and Superman movies. It would make it so much easier. Either that or make it like Amazon did for their book collections. You can move around any title at will and once you plop it down......it stays there (saved forever) and will always have the ability to move around anytime you feel something is better and it will be customized for each individual. This way it's how you did it, not how VUDU, Netflix or any other company will do it. Food for thought.

                            Comment

                              #15
                              It's crazy you have to call everytime for a dedupe though

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