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Fandango at Home Forum Guidelines

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Android TV - Feedback and technical support

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  • FabianR
    replied
    Originally posted by AAD213 View Post
    I don't know if this is happening on all Android TV certified devices but access to "My List" does not show up anywhere using the Vudu app on my Xiaomi Mibox (MDZ-16-AB).

    Is that normal?
    We have to wait for the respective VUDU apps to be updated. As, I have the new Folders feature on macOS, iOS, and iPadOS, but it's not available on tvOS (Apple TV) or the Android TV app.

    Leave a comment:


  • AAD213
    replied
    I don't know if this is happening on all Android TV certified devices but access to "My List" does not show up anywhere using the Vudu app on my Xiaomi Mibox (MDZ-16-AB).

    Is that normal?

    Leave a comment:


  • FabianR
    replied
    FYI, Sony has released a new firmware update, v6.6555.

    Leave a comment:


  • FabianR
    replied
    OT - The Disney+ app is now available on the Google Play store.

    Leave a comment:


  • Nocular
    replied
    I'd just like a better User Interface for the android tv app. Like how it was before the 4k beta. Which it still looks like beta and not official like the roku app or other devices.

    Leave a comment:


  • EddrickTheGreat
    replied
    My Sony x900e kicks into screensaver during vudu every time. Tv and app are both updated latest versions . Not having this issue with any other streaming apps. Any advice? Going crazy

    Leave a comment:


  • johnboy
    replied
    Im still seeing my vudu app on my Sony A1E kick out to google screensaver after certain amount of time.....I have latest vudu app version and Sony latest tv firmware from 7/2/19

    Leave a comment:


  • FabianR
    replied
    FYI... Sony's released a new version of the firmware (v6.6510) for the Series E.

    https://www.sony.com/electronics/sup...loads/00016128

    Leave a comment:


  • Castaa
    replied
    I have a RCA RPJ129 Projector with an included built in Android TV (Amlogic s905 SoC, running Android 7.1). I'm able to run the Android TV version of the Vudu app (version: 5.0.121). I'm able to login and use the app but any HDX quality playback immediately fails due to a playback error. SD quality videos will play without issue. Sadly there's no way to force HDX quality to SD.

    (The standard Vudu app does not run at all. Crashes immediately upon start up.)

    Update: I think I determined the issue with my device and that it lacks Google's Widevine Security Level 1 support. Only supports level 3. This would explain SD only playing but not HDX quality.

    Is there a way to force HDX content to play on the app in SD mode?

    Leave a comment:


  • FabianR
    replied
    Originally posted by seph13 View Post
    Seems to be fixed in the latest update
    What's the version #?

    Leave a comment:


  • soaptrail
    replied
    Originally posted by seph13 View Post
    Seems to be fixed in the latest update
    Yes I May 8th update fixed my Sony 930e TV. I get DD+ again, thank you Vudu!

    Leave a comment:


  • seph13
    replied
    Seems to be fixed in the latest update

    Leave a comment:


  • spritar
    replied
    I have been trying to work with Vudu support to get an answer on this issue for the past 2 days with no success. I finally found this thread last night. I can't even get Vudu support to admit that there is a problem with the App and a timeframe on when it will be fixed. Has anyone else had any luck finding out when an updated app will be available so I can watch the UHD or even HDX movies on Vudu with the correct sound?

    Leave a comment:


  • soaptrail
    replied
    Originally posted by FabianR View Post
    Accord to Sony, VUDU?s working on a new app...
    Erin (Moderator) (Sony PSA)
    Hi Fabianr,

    We are sorry for the inconvenience this caused you. This issue is not caused by the firmware update released for the TV. VUDU is also updating their app. Rest assured that we are working with VUDU to address the issue.

    Sincerely,

    Erin

    Sony Social Support
    Yay! Also I was not worried.

    Leave a comment:


  • FabianR
    replied
    Accord to Sony, VUDU?s working on a new app...
    Erin (Moderator) (Sony PSA)
    Hi Fabianr,

    We are sorry for the inconvenience this caused you. This issue is not caused by the firmware update released for the TV. VUDU is also updating their app. Rest assured that we are working with VUDU to address the issue.

    Sincerely,

    Erin

    Sony Social Support

    Leave a comment:

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