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Vudu Forum Guidelines

Vudu Forum Guidelines

The Vudu Forums are designed to help viewers get the most out of their Vudu experience. Here, Vudu customers may post information, questions, ideas, etc. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Vudu customers with questions and/or problems with their Vudu service, there are also off-topic areas available within the Vudu Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Vudu Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Vudu reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
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4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Vudu products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Vudu retains the right to monitor, edit, and/or remove posts within Vudu Forums, it does not necessarily review every comment. Accordingly, specific questions about Vudu products and services should be directed to Vudu customer service representatives.

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For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Vudu, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Vudu a royalty-free, irrevocable, transferable right and license to use the Comments however Vudu desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Vudu will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Vudu is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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New and confused

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    #1

    New and confused

    I bought Breaking Dawn Pt 1 & 2 combo Blu-Ray from Walmart. I have only redeemed two other movies, Argo and Magic Mike from UltraViolet. Magic Mike is on my Ipad when I check Flickster and never had an issue. I recently added Argo and never really looked to see if it's on there or not.

    So I redeemed the Breaking Dawn movies and my kids just love them, so I figured I would purchase the other three in the series so they could watch them as well and start from the beginning. Created an account, added my CC info and purchased all three in HDX

    We wanted to start watching the first one and I remembered that I have Vudu on my blu-ray player (Sony BDP-S590). I got it started and found out the only movies on there were the free ones I got for signing up.

    Then I added the "VUDU Player" app on my Ipad and again only the 10 free are showing.

    Flixster on Ipad has the free movies and the 4 I've redeemed.

    My PC is slow and old and in a bad spot to sit and watch a movie on. So did I waste my money purchasing the first 3 Twilight movies or am I missing something?

    Sorry I'm new at this and not up to date on this new technology! I just want to watch my movies!

    Is there a reason that in flixster on ipad I can see the redeemed ones but not in the Vudu Player app?

    Recap in what I can see

    Blu-Ray : Vudu -Free Only, Flixster is trailers only
    Ipad: Free and redeemed
    PC: All
    Tags: None
    #2
    Re: New and confused

    The other three are not UV yet, so thy won't show up on anything but Vudu. Look to see if you see the UV symbol on the movie description, and if so it willappear on Flixster. By the way, Flixster always has issues. The same goes for Cinemanow.

    Comment

      #3
      Re: New and confused

      ahhhh That makes sense I was not aware that you could only see the UV ones, I don't think that thought ever crossed my mind about any of them NOT being UV..., not what I wanted to hear, yet I get it

      OK One more question, I do have a Vizio Smart TV, and have used it for netflix before and never had a problem. Today I checked and saw it did have VUDU on it, but when I go to it, I get what looks like the vudu.com homepage. Where I can browse and see the collections and such. When I choose to go to "My Vudu" it takes but appears that I'm not signed in, just says "No Results". I've searched all over in the settings and everything but I can not find where I can sign in at. I've googled like crazy but but can't any information for what matches my situation. Maybe someone here has some insight?

      Comment

        #4
        Re: New and confused

        Originally posted by Admm85 View Post
        So I redeemed the Breaking Dawn movies and my kids just love them, so I figured I would purchase the other three in the series so they could watch them as well and start from the beginning. Created an account, added my CC info and purchased all three in HDX

        We wanted to start watching the first one and I remembered that I have Vudu on my blu-ray player (Sony BDP-S590). I got it started and found out the only movies on there were the free ones I got for signing up.

        Then I added the "VUDU Player" app on my Ipad and again only the 10 free are showing.
        Just wanted to confirm here - when you say you created an account and "purchased all three in HDX" - you created a VUDU account and purchased 3 movies on VUDU? If you purchased those on VUDU, you should see them on any VUDU device (Sony BD, iPad, PC, etc). If you purchased them on another site (Flixster, etc) they may or may not be on VUDU depending on whether they are UV.

        Anyway, *if* you purchased them on VUDU via the web and they don't show up in the VUDU app on your BD player or iPad, it's possible you may have accidentally created 2 VUDU accounts. You may want to check the email address(es) you used, etc. If there are two accounts you can contact VUDU customer care to get that fixed.

        Comment

          #5
          Re: New and confused

          You may be right Jake. I know that it was getting confusing with all the linking and signing up and going between UV/Vudu and signing in and I had a UV account, and then I had to sign up with Vudu and I think they are different emails. I'll try calling customer service.

          *Edited to add* BTW, I did puchase all 3 on VUDU. So if you are saying that I should still see them on my ipad, then mabye I do need to call.

          Comment

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