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Alistair Maclean' s Air Force One Is Down does not show or play after purchase

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  • racehorse
    replied
    Two months ago today, I made my purchase here at Vudu (See below). The purchase does not appear anywhere except my purchases or with the rest of my movies and tv shows, No artwork icons, No links to play, Nothing. Vudu still has not responded to me in any way or answered my ticket. ---

    2/25/2021

    Alistair Maclean's Air Force One Is Down - The Complete Miniseries (Bundle) [HDX]

    Purchased


    Price

    $6.99

    Tax
    $0.00

    Total
    $6.99 Paypal

    Leave a comment:


  • racehorse
    replied
    Restating I bought "Alistair Maclean's Air Force One Is Down - The Complete Miniseries (Bundle)" on Christmas Day. The purchase was confirmed in an email and I was charged for my purchase. It has not been added to "My Vudu" and does not appear anywhere other than in "My Purchases" under my account. It appears while I paid for this purchase I received nothing! Felipe or someone at Vudu, Please look into this matter. Thank You.

    Leave a comment:


  • racehorse
    replied
    I purchased this miniseries on Christmas day. It still does not appear in MY Vudu and I have no way to watch it. My ticket ( see above post) filed on day of purchase remains un-responded to. .

    Leave a comment:


  • Alistair Maclean' s Air Force One Is Down does not show or play after purchase

    I purchased Alistair Maclean's Air Force One Is Down - The Complete Miniseries (Bundle) today. I received my email confirmation and was charged through Paypal but this show does not appear on either My TV or My Movies (Roku, FireTv, or PC) and when I click to play it from the email confirmation, I am sent back to the listing to buy it but if I click on to purchase again, it congratulates me on the purchase ( not charged again) but there is no link anywhere to play the show. I just contacted Vudu Support and received Ticket 20211225-SENXTS
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