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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

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6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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Title(s?) in my vudu missing

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    #46
    Yeah. My copy of True Lies is gone to.

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      #47
      Originally posted by Cybertooth View Post
      Yeah. My copy of True Lies is gone to.
      I looked into your FandangoNow and Vudu accounts, True Lies was never there.

      Comment


        #48
        Originally posted by MarcusAndy View Post
        Is any missing Any movies that they owned that they know they purchased. I’m Missing the entire complete series of Sopranos and Young Guns 1 & 2. Is any one else having issues. I first noticed because my movie count dropped from 3182 to 3175. I started checking everything and other connected retailers but it’s all the same. I speculate some other movies I believe disappeared but I didn’t bing watch them yearly like I have these 3. And I know Young Guns wasn’t always available until after Walmart took over.
        I looked into your FandangoNow and Vudu accounts, Young Guns 1 and 2 along with The Sopranos were never there.

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          #49
          I am pretty sure from time to time movies will disappear and reappear with new cover art, and you have to buy it again. Mosquito coast and Crying game come to mind; or there will be unrated and/ or extended versions come and go, Bride's maid comes to mind, but without proof, Vudu is not gonna do anything and the advanced support is a complete joke. I would recommend the Vudu catalog chrome extension so at least you have a database to figure out a date to search your email for proof. Of course Vudu does not want you to lose confidence of how permanent your collection is, because any disappearance shakes your trust in a digital collection to the core.

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            #50
            Thank you I thought I was the only one

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              #51
              Because just because you tell me it wasn’t there. I’m guessing they searched purchase history which is absolutely a mess any ways. I don’t trust it because I visibly seen movie bundles disappear and come back looking different and then disappear entirely. Doesn’t matter that sopranos isn’t in purchase history it was there and we watched it over and over. And even other movies.

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                #52
                Originally posted by MarcusAndy View Post
                Because just because you tell me it wasn’t there. I’m guessing they searched purchase history which is absolutely a mess any ways. I don’t trust it because I visibly seen movie bundles disappear and come back looking different and then disappear entirely. Doesn’t matter that sopranos isn’t in purchase history it was there and we watched it over and over. And even other movies.
                I definitely recommend getting the VUDU CATALOG chrome extension. Now I have them import into an excel file. At least you can go back and see when the purchase date was. No help from Vudu customer service anyway, I just bought every missing title again when it is on sale.

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                  #53
                  Thank you

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