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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Movies not showing up in VUDU

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  • lujan
    replied
    ^^^
    Have you checked to make sure that your MA account shows these titles as UHD?

    97 UHD
    861 HDX
    3 SD

    Leave a comment:


  • svenb352
    replied
    Hello Felipe and everyone else. I am experiencing the same problem with my Vudu account, however in my case it is that my UHD purchases from iTunes are not showing up as UHD in VUDU (some are, some aren't). As an example, I purchased the following moves in UHD but they aren't showing up as UHD in iTunes:

    COCO
    Thor: Ragnarok
    The Shape of Water

    There are others as well.

    I think for Thor and Shape of Water it is because VUDU doesn't offer a UHD version of the film so they put the next highest quality. For COCO, however, it is UHD both at iTunes and VUDU. Any idea why that one isn't showing up as UHD?

    Thanks in advance .

    Leave a comment:


  • FelipeF
    replied
    Originally posted by mbodlovick View Post
    I am having the same problem. I redeemed my digital copy of Justice League earlier today with Movies Anywhere. I have my account linked with vudu, and it will not merge. I redeemed my Star Wars and that came with no problem. For some reason, JL will not cross over.
    Your link with MA is "pending" from what I can see on my end. Try relinking your accounts or contact MA for further assistance.

    Leave a comment:


  • mbodlovick
    replied
    I am having the same problem. I redeemed my digital copy of Justice League earlier today with Movies Anywhere. I have my account linked with vudu, and it will not merge. I redeemed my Star Wars and that came with no problem. For some reason, JL will not cross over.

    Leave a comment:


  • Caltucky
    replied
    I'm having this issue tonight with Star Wars. I added to MA about 2 hours ago and still don't see it in Vudu.

    Edit: I added Thor at the same time and it's showing up here.

    Leave a comment:


  • FelipeF
    replied
    Originally posted by edytwinky View Post
    How long does it take for a movie to show up? I recently purchased Bambi and redeemed through Google. It's still now showing up in my VUDU after 30 minutes.
    I now see it on your account.

    Leave a comment:


  • edytwinky
    replied
    How long does it take for a movie to show up? I recently purchased Bambi and redeemed through Google. It's still now showing up in my VUDU after 30 minutes.

    Leave a comment:


  • Bettillee
    replied
    I am also having this issue, and although only one of my titles did not port from iTunes to either Vudu or Movies Anywhere, it is frustrating. Please get this fixed. I use Chromecast to view my movies on my smart tv, but Apple only allows viewing from device to tv by using Apple TV. If anyone could tell me how to correct this issue, I would be grateful.

    Leave a comment:


  • Jobber
    replied
    So... I just bought a movie in iTunes and it shows up in my MA account, but not on My Vudu. Does it take some time to catch up with my purchase, or is it a glitch?

    Leave a comment:


  • NitiS
    replied
    Originally posted by FelipeF View Post

    It's there
    Thank you

    Leave a comment:


  • FelipeF
    replied
    Originally posted by NitiS View Post
    Hello, I need help, I redeemed Despicable me 3 in itunes and it is showing up in itunes and Moviesanywhere, however it is not showing up in VUDU. I'm attaching a picture to show that it is showing in itunes and moviesanywhere.
    It's there

    Leave a comment:


  • NitiS
    replied
    Hello, I need help, I redeemed Despicable me 3 in itunes and it is showing up in itunes and Moviesanywhere, however it is not showing up in VUDU. I'm attaching a picture to show that it is showing in itunes and moviesanywhere.
    Attached Files

    Leave a comment:


  • Kappa123
    replied
    Originally posted by Stevo View Post
    Well, I see no reply since October. I just merged Vudu and iTunes using MoviesAnywhere and 25% of the Vudu library did not port to iTunes and about 15% of the iTunes library did not port over to Vudu. I purchased Independence Day (1996) on iTunes after the two were linked and it ported to Vudu. Tonight, I purchased The Arrival and it did not port to iTunes. And, "Arrival" did not port from Vudu to iTunes, either. MoviesAnywhere is not showing either of the Arrivals in my inventory, either. **Sigh**
    The Arrival is NOT an MA enabled movie, therefore it's not going to port over to iTunes through MA. It is UV enabled though.

    https://www.vudu.com/movies/#!content/6978/The-Arrival

    Leave a comment:


  • Stevo
    replied
    Well, I see no reply since October. I just merged Vudu and iTunes using MoviesAnywhere and 25% of the Vudu library did not port to iTunes and about 15% of the iTunes library did not port over to Vudu. I purchased Independence Day (1996) on iTunes after the two were linked and it ported to Vudu. Tonight, I purchased The Arrival and it did not port to iTunes. And, "Arrival" did not port from Vudu to iTunes, either. MoviesAnywhere is not showing either of the Arrivals in my inventory, either. **Sigh**

    Leave a comment:


  • qazzaq
    replied
    Re: Movies not showing up in VUDU

    It has been over 2 weeks... is someone at least looking at the issue even if there is no timetable for a fix??

    Leave a comment:

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