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vudu broken on tablet (zoomed view forced and no option to change)

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    vudu broken on tablet (zoomed view forced and no option to change)

    I guess no one uses tablets here, I'm not sure how long it has been, there is no option on android tablet to change the zoom view (there is option to toggle zoom view on android phones on lower right, but no such option on android tablet)

    I have a samsung galaxy tab s3 and tab s6, same issues on both

    #2
    We use samsung galaxy tab s4 and s5e. No problems. Try double tapping to zoom out. Are you using the android app from google play, or are you trying to watch from the Vudu website?

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      #3
      I have an amazon Fire 8 HD and it plays fine. As the other person asked, you did not specified if you are using the app or the site.

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        #4
        the android app of course, it may not be noticable when you have a 16:9 aspect ratio screen, but if you try to view movies that are not 16:9, it will fill the full screen instead of having top and bottom bars?

        I keep trying to double tap or pinch, nothing changes. the whole screen is filled no matter what.

        On phones there is a button on the lower right that can change the zoom mode, but on tablet it's missing

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          #5
          it's sad to see this still have not fixed.
          I played around with my galaxy tab s3 and see that the option to change aspect ratio (turning zoom on or off) show up only if I resize the vudu window to a certain size. but every time the window is resized or maximized, the aspect ratio is default back to zoomed in. Please fix this, this is clearly a bug

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            #6
            I am having this same problem. On the VUDU app on Android, it is zooming in movies during playback and cutting off the sides of the picture on tablet devices. This problem has been occurring on every VUDU app update after app version 6.4. I am running the app on an Android 7 NVIDIA Shield tablet with a screen resolution of 1920x1200. If your device's screen ratio is not exactly 16:9, (mine is 16:10), it is auto-zooming the picture to take up more screen space. Please fix this problem or give the app a user preference option to disable the zoom so we can see the full frame of the movie. It is unacceptable that I am not allowed to see the full image of my purchases.

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              #7
              We are aware of this issue and have filed a bug for this. Our Android developers are working on a fix.

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