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HOW TO DELETE MOVIES!!!!

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    HOW TO DELETE MOVIES!!!!

    I LOOKED UP MOVIES AND PUT THEM ON MY WISHLIST, SELECTED THE ONES I WANTED AND PURCHASED THEM. NOW THE ONES I PURCHASED ARE IN MY WISH LIST AND CAN'T SEEM TO DELETE THEM FROM MY WISHLIST. THIS SUX. ALSO THERE IS A FEW MOVIES I WISH TO DELETE FROM MY MOVIES CUZ THEY KINDA NASTY FOR MY KIDS TO WATCH WHEN I'M NOT AROUND. CAN ANYBODY HELP WITH THIS PROBLEM ON HOW TO DELETE...........

    #2
    Re: HOW TO DELETE MOVIES!!!!

    Originally posted by bumpuss View Post
    I LOOKED UP MOVIES AND PUT THEM ON MY WISHLIST, SELECTED THE ONES I WANTED AND PURCHASED THEM. NOW THE ONES I PURCHASED ARE IN MY WISH LIST AND CAN'T SEEM TO DELETE THEM FROM MY WISHLIST. THIS SUX. ALSO THERE IS A FEW MOVIES I WISH TO DELETE FROM MY MOVIES CUZ THEY KINDA NASTY FOR MY KIDS TO WATCH WHEN I'M NOT AROUND. CAN ANYBODY HELP WITH THIS PROBLEM ON HOW TO DELETE...........
    If you cannot delete wishlist items from your device. You can log into our website at www.vudu.com. Click on "watch now", it will prompt you to sign in to your account. After doing so, click on "My VUDU", then "My Wishlist". Select the movie you want removed and then click on "remove from my wishlist".
    Dan H.
    VUDU QA

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      #3
      Re: HOW TO DELETE MOVIES!!!!

      Originally posted by dhatman View Post
      If you cannot delete wishlist items from your device. You can log into our website at www.vudu.com. Click on "watch now", it will prompt you to sign in to your account. After doing so, click on "My VUDU", then "My Wishlist". Select the movie you want removed and then click on "remove from my wishlist".

      This does not work for me with some movies. "An Officer and a Gentlemen" is in my wish list. I have purchased that movie. When I click on the movie in My Wishlist the only options I have are Watch SD and Rent/Own. There is no Remove From Wishlist option.

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        #4
        Re: HOW TO DELETE MOVIES!!!!

        I am also having this problem with The Prestige. I purchased it and now am unable to remove it from my Wishlist, discouraging me from using the Wishlist feature.

        Comment


          #5
          Re: HOW TO DELETE MOVIES!!!!

          Originally posted by WEB_War4 View Post
          I am also having this problem with The Prestige. I purchased it and now am unable to remove it from my Wishlist, discouraging me from using the Wishlist feature.
          Our apologies, we'll see what we can do to get it working properly.
          Dan H.
          VUDU QA

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            #6
            Re: HOW TO DELETE MOVIES!!!!

            I neglected to update my post, but I received an email from support saying they've submitted the bug to the engineers.

            Comment


              #7
              Re: HOW TO DELETE MOVIES!!!!

              Another option I would like is the ability to delete movies in one's library, I know that would delete the license for the film also, but I wouldn't re-buy the film anyway.....I was able to do this when VUDU was P2P......

              Comment


                #8
                Re: HOW TO DELETE MOVIES!!!!

                what might be a good feature is to have something automagically roll off the wish list if you rent or purchase it.

                Comment


                  #9
                  Re: HOW TO DELETE MOVIES!!!!

                  Originally posted by raaurora View Post
                  what might be a good feature is to have something automagically roll off the wish list if you rent or purchase it.
                  That is how it should be working, we'll make sure we get the issue looked at.
                  Dan H.
                  VUDU QA

                  Comment


                    #10
                    Re: HOW TO DELETE MOVIES!!!!

                    The new xbox app allows you to remove purchased items from your wishlist. I had just bought Avatar and realized it was on the list. Went to the section on the xbox, removed both it and The Prestige.

                    Comment


                      #11
                      Re: HOW TO DELETE MOVIES!!!!

                      Dang, Almost a year later and this is still not resolved? for me any movie that was on the wishlist that I had later purchased cannot be removed from the wishlist.

                      They are not deletable from my Sony bluray plaer or from the computer/website

                      My system specs are
                      Device ID c2a1e3
                      UI Version 2.0.100877
                      Embedder version: SystemDriverArm11mtk BD 1.0
                      VUDU Client Version: 3.0.0 (rev 80661)

                      Comment


                        #12
                        Re: HOW TO DELETE MOVIES!!!!

                        I had the same problem also for awhile also.

                        Edit: After I posted this replay the option became available.

                        Comment


                          #13
                          Re: HOW TO DELETE MOVIES!!!!

                          I don't see an answer to how to delete a movie I have purchased (and realllllly wish I had not). I have one that just needs to go away. Is Vudu working on a way to isolate or delete a purchased film?

                          Learned my lesson....I rent first, now. Deletion answer would be appreciated.

                          Comment


                            #14
                            Re: HOW TO DELETE MOVIES!!!!

                            Originally posted by DPINLV View Post
                            I don't see an answer to how to delete a movie I have purchased (and realllllly wish I had not). I have one that just needs to go away. Is Vudu working on a way to isolate or delete a purchased film?

                            Learned my lesson....I rent first, now. Deletion answer would be appreciated.
                            I think that if you call up Vudu, they are able to delete for you?

                            Comment


                              #15
                              Re: HOW TO DELETE MOVIES!!!!

                              Originally posted by DPINLV View Post
                              I don't see an answer to how to delete a movie I have purchased (and realllllly wish I had not). I have one that just needs to go away. Is Vudu working on a way to isolate or delete a purchased film?

                              Learned my lesson....I rent first, now. Deletion answer would be appreciated.
                              The only way you can permanently delete a movie is by having customer care delete it for you. You can submit your request by using the form on the following link.

                              https://vudu.custhelp.com/app/ask

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