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Vudu Forum Guidelines

Vudu Forum Guidelines

The Vudu Forums are designed to help viewers get the most out of their Vudu experience. Here, Vudu customers may post information, questions, ideas, etc. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Vudu customers with questions and/or problems with their Vudu service, there are also off-topic areas available within the Vudu Forums for users to chat with like-minded people, subject to the limitations below.

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Transferring owned titles - Can't Do?

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  • dnd300@gmail.com
    replied
    Re: Transferring owned titles - Can't Do?

    I received a reply from Vudu about transferring owned titles. Here is their reply:

    Hi David,
    If the VUDU becomes inoperable under conditions covered by the 1 year warranty, we would replace the box and provide credit for purchased content. At that point you can use the credit to either redownload the movies or purchase other content. Rentals are not covered, unless the failure inhibited you from viewing the movie during it's rental window.
    As for upgrading to the XL, unfortunately we do not have a transfer method or program available for such a situation.

    Leave a comment:


  • redwein
    replied
    Re: Transferring owned titles - Can't Do?

    I believe that if your box breaks, you can get Vudu to load it up with your owned content. I don't know about the upgrade case but I would think it would be possible as well. Although it is my understanding that the larger capacity box is only available for installers.

    If you are interested in larger capacity, I think that the planned solution for that is to support external hard drives of some sort though I'm not sure when that would be. That wouldn't require any transfering of movies.

    Leave a comment:


  • dnd300@gmail.com
    started a topic Transferring owned titles - Can't Do?

    Transferring owned titles - Can't Do?

    Question: If you have invested money into owned titles, and you either have a problem with your VUDU Box or wanted to upgrade to another box, my understanding is that you are NOT able to transfer any owned titles. Therefore any investment in owned movies is lost.

    Does anyone know a way around this??
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