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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

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Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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The "Incorrect Aspect Ratio" Thread

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    Originally posted by hanshotfirst1138 View Post

    Does this include the HDX version?
    Yes it does.

    Comment


      Going to try to update this, hang on.

      Let me know if I'm missing anything.

      Comment


        Time After Time (OAR: 2.40:1, Vudu: 1.33:1) is now a new HD encode which is accurate ratio.

        Comment


          Please add the Director's Cut of Tropic Thunder to the list. It is now 16:9 when it should be 2.39:1 like the theatrical cut.

          Comment


            The Thing From Another World is cropped from 1.33 to 1.78. For shame. Worse, it’s like that in MA version too. It hit up MA; they said to ask WB, WB says it’s their fault, it’s the “ask your mother/ask your father” routine.

            Comment


              Originally posted by hanshotfirst1138 View Post
              The Thing From Another World is cropped from 1.33 to 1.78. For shame. Worse, it’s like that in MA version too. It hit up MA; they said to ask WB, WB says it’s their fault, it’s the “ask your mother/ask your father” routine.
              Welcome to the wonderful world of streaming frustrations, where no one takes any ownership of any issues whatsoever.

              Retailer blames the studio. Studio blames the retailer. It is a vicious circle that causes customers to chase their tails.

              There are two articles over on HomeTheaterForum dot com dedicated to these issues - Streaming Frustrations and the updated for 2022 Streaming Frustrations, Part 2. Feel free to join in on the conversation over there, as we usually get a bit more attention from studio reps.

              Comment


                Originally posted by Toddwrtr View Post

                Welcome to the wonderful world of streaming frustrations, where no one takes any ownership of any issues whatsoever.

                Retailer blames the studio. Studio blames the retailer. It is a vicious circle that causes customers to chase their tails.

                There are two articles over on HomeTheaterForum dot com dedicated to these issues - Streaming Frustrations and the updated for 2022 Streaming Frustrations, Part 2. Feel free to join in on the conversation over there, as we usually get a bit more attention from studio reps.
                It’s in the correct ratio on Tubi, however.

                Comment


                  You can remove "Enter the Dragon" from the list. It has been corrected to 2.39:1 in all three formats (SD/HDX/UHD).

                  Comment


                    Also, "Tropic Thunder: Director's Cut" has now been corrected to 2.39:1.

                    Comment


                      Both Enter the Dragon and In the Line of Fire have been fixed in HDX.

                      Comment


                        I'm new to this forum. What is the point of it if VUDU refuses to stop changing the aspect ratios of media on it? We can gripe and complain all we want, but VUDU is the god here and they can do whatever they want and nobody can force them to change. What needs to happen to make VUDU STOP CHANGING THE ASPECT RATIOS???

                        I recently just bought Walker Texas Ranges. I was glad to finally see the entire series available. I've been wanting it for a while but nobody had it. I was quite disappointed to see the aspect ratio had been adjusted. I tried changing the settings on the TV, but the broadcast itself had changed. So the settings didn't help.

                        I just saw that the series is on HULU, guess what? HULU did NOT change the aspect ratio. WHY DID VUDU THINK IT NECESSARY TO RUIN / DESTROY the show?

                        Comment


                          Cahill US Marshall is not the correct 2.39:1 ratio.

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