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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

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6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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We Love Vudu...But Would Love To See These Changes!

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    #16
    Re: We Love Vudu...But Would Love To See These Changes!

    One more thing along with most of the above mentioned changes. I just cannot keep up with passord change requirements. Sadly, if I'm regularly required to change my password I will jusy quit using that service. I know all the arguments but a strong password has sufficed for me in nearly a hundred other sites that do not require this.

    It's your call, most folks won't bother to write to complain they just quit using the service. So when you see no more activity after a password change requirement this is probably the case.

    Comment

      #17
      Re: We Love Vudu...But Would Love To See These Changes!

      Originally posted by A10_Fixer View Post
      One more thing along with most of the above mentioned changes. I just cannot keep up with passord change requirements. Sadly, if I'm regularly required to change my password I will jusy quit using that service. I know all the arguments but a strong password has sufficed for me in nearly a hundred other sites that do not require this.

      It's your call, most folks won't bother to write to complain they just quit using the service. So when you see no more activity after a password change requirement this is probably the case.
      Hmmm... I've always used the same password. The only time I had to change passwords was when they stole some files from some Vudu office and I guess for prevention they made everyone do the same I think.

      Comment

        #18
        Re: We Love Vudu...But Would Love To See These Changes!

        Originally posted by A10_Fixer View Post
        One more thing along with most of the above mentioned changes. I just cannot keep up with passord change requirements. Sadly, if I'm regularly required to change my password I will jusy quit using that service. I know all the arguments but a strong password has sufficed for me in nearly a hundred other sites that do not require this.

        It's your call, most folks won't bother to write to complain they just quit using the service. So when you see no more activity after a password change requirement this is probably the case.
        What Vudu asks for it's password requirements is perfectly normal and standard. 8 characters with at least one capital letter and a number. What's so hard about remembering that? Write it down on a piece of paper and put it somewhere safe if you're that forgetful. Problem solved! It's no Vudu's call, it's yours.

        Comment

          #19
          Re: We Love Vudu...But Would Love To See These Changes!

          I would like to see an option to un-bundle to allow all the movies to be sorted on the "my vudu" tab. it is very frustrating having to dig sometimes. I also like the idea of an HDX upgrade program from SD as well

          Comment

            #20
            Re: We Love Vudu...But Would Love To See These Changes!

            Originally posted by A10_Fixer View Post
            One more thing along with most of the above mentioned changes. I just cannot keep up with passord change requirements. Sadly, if I'm regularly required to change my password I will jusy quit using that service. I know all the arguments but a strong password has sufficed for me in nearly a hundred other sites that do not require this.

            It's your call, most folks won't bother to write to complain they just quit using the service. So when you see no more activity after a password change requirement this is probably the case.

            I agree, I hate when services make me change my password!

            Comment

              #21
              Re: We Love Vudu...But Would Love To See These Changes!

              PLEASE - PLEASE - PLEASE Give the option in VuduToGo for PC to put your downloaded files in a directory that I choose. You guys of all people should realize that NO ONE except the most ardent of technofiles is going to have the kind of room necessary to download a lot of movies and have them go onto their c:\ drive. Even computers now a days with 500GB hard drives will run out pretty quickly with all the bloatware out there. This is just ridiculous and never should have been launched without this option.

              Comment

                #22
                Re: We Love Vudu...But Would Love To See These Changes!

                I'd like to see a "Play from Start" in addition to a "Resume" button.

                After purchasing titles, I spot-check them to make sure they're ok and it would be nice to just have the option of starting the movie from the beginning when I watch it later.

                Comment

                  #23
                  Re: We Love Vudu...But Would Love To See These Changes!

                  Originally posted by jefferyshall View Post
                  PLEASE - PLEASE - PLEASE Give the option in VuduToGo for PC to put your downloaded files in a directory that I choose. You guys of all people should realize that NO ONE except the most ardent of technofiles is going to have the kind of room necessary to download a lot of movies and have them go onto their c:\ drive. Even computers now a days with 500GB hard drives will run out pretty quickly with all the bloatware out there. This is just ridiculous and never should have been launched without this option.
                  I'd rather vudu work on other things. Downloading movie files to alternate locations is a feature that is already coming when CFF is deployed.

                  Comment

                    #24
                    Re: We Love Vudu...But Would Love To See These Changes!

                    My wish list:

                    1. Big second to SD upgrade tp HDX option. Further vote for Upgrade to + bonus features version.
                    2. Second to Resume option.
                    3. Option to play SD, HD, HDX without starting in HDX. I've had HDX stutter so many times when it's getting started that I haven't been able to make it over to the button to switch quality.
                    4. Shortlist/ playlist option. One of my favorite things that Target Ticket beat you guys to is a playlist. I've got around 1000 movies at this point in time and when I sit down to watch a movie with friends picking one is not a smooth process. Being able to set movies into a short queue would be quite a boon. Even leaving in the +Wishlist option on movies I own would let me set them apart enough to be able to survey a list of 3 to 5 movies that don't have enough else in common to end up next to each other.
                    5. Play All/Season
                    6. ... non UV D2D for Disney movies and TV?
                    7. Last forever and never go away.

                    Comment

                      #25
                      Re: We Love Vudu...But Would Love To See These Changes!

                      Originally posted by jefferyshall View Post
                      PLEASE - PLEASE - PLEASE Give the option in VuduToGo for PC to put your downloaded files in a directory that I choose. You guys of all people should realize that NO ONE except the most ardent of technofiles is going to have the kind of room necessary to download a lot of movies and have them go onto their c:\ drive. Even computers now a days with 500GB hard drives will run out pretty quickly with all the bloatware out there. This is just ridiculous and never should have been launched without this option.
                      I'll 2nd, and maybe 3rd this request

                      Comment

                        #26
                        Re: We Love Vudu...But Would Love To See These Changes!

                        If I purchase a film in HDX, I'd like to be able to download an HDX version. Recently I tried to download 4 films that I've purchased in HDX and discovered that I could only download the HDX version for 1 of them! This really should be changed. If I've paid for HDX, I should be able to download HDX!

                        Comment

                          #27
                          Re: We Love Vudu...But Would Love To See These Changes!

                          Originally posted by HumGuy View Post
                          If I purchase a film in HDX, I'd like to be able to download an HDX version. Recently I tried to download 4 films that I've purchased in HDX and discovered that I could only download the HDX version for 1 of them! This really should be changed. If I've paid for HDX, I should be able to download HDX!
                          What movies are you referring to? On what device are you attempting to download to?

                          Comment

                            #28
                            Re: We Love Vudu...But Would Love To See These Changes!

                            I strongly agree with the following: Incentive to buy a movie after renting it - We will often rent a movie to see if we like it, and then turn around and buy the movie. However, we can often get the movie cheaper on DVD on Amazon or Walmart's website rather than on Vudu. It would be nice if Vudu offered some sort of discount on a movie that you decide to purchase after renting it.

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                              #29
                              Re: We Love Vudu...But Would Love To See These Changes!

                              We are new to Vudu and love it but I agree with all those issues mentioned. I don't understand why Disney, Touchstone and Pixar are unable to be converted. Those are some of the most coveted movies we have. We now have 650 movies on Vudu yet are unable to convert the rest. I also think the upgrade charge from SD to HDX makes more sense than having to repurchase the movie. If I wanted to pay another $18 I would purchase the movie from the store with the Ultraviolet copy attached. I love the D2D option and have converted all the movies we have that are available with this option. Unfortunately we still have well over 200 more movies to convert that are not supported. I hope that Vudu watches the forum comments and sees what we, the consumers, really want.

                              Here's hoping for DISNEY, TOUCHSTONE AND PIXAR conversions in the future!!!!!!!!

                              Comment

                                #30
                                Re: We Love Vudu...But Would Love To See These Changes!

                                I enjoy this service and not needing to mess around with receiving and returning bluerays and dvd's all the time. My only problem is that there is no "rent" option for old movies that I would like to see. The only option is "own". For several of these movies, I would be more than willing to rent but have absolutely no intention of ever choosing to own them. Why is this? My brother has used your service for a few years and tells me he has seen a number of movies that he, himself, has rented where renting is now no longer possible. In some cases, these movies are quite old and not even generally popular. What gives?

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