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Vudu Forum Guidelines

Vudu Forum Guidelines

The Vudu Forums are designed to help viewers get the most out of their Vudu experience. Here, Vudu customers may post information, questions, ideas, etc. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Vudu customers with questions and/or problems with their Vudu service, there are also off-topic areas available within the Vudu Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Vudu Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Vudu reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Vudu products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Vudu retains the right to monitor, edit, and/or remove posts within Vudu Forums, it does not necessarily review every comment. Accordingly, specific questions about Vudu products and services should be directed to Vudu customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Vudu, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Vudu a royalty-free, irrevocable, transferable right and license to use the Comments however Vudu desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Vudu will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Vudu is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Vudu the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Vudu for all claims resulting from any Comments you submit. Vudu takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Vudu's New "Look"

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    #16
    Originally posted by cyclones423 View Post
    I really wish Vudu would fix their issue with TV shows that port over via Ultraviolet still having the option to buy them!

    In my case I bought Rick and Morty Season 1 on Bluray and I had to redeem the UV code through Flixster because Vudu didn't have the UV rights at the time. When they finally added UV rights all my episodes ported over just fine, but I still have the option to buy the season from Vudu. This should not be happening. I share my account with family members and it's confusing when it shows up under "My TV" with the option to buy it. I would like to avoid anyone accidentally re-purchasing it.

    The solution is simple, when someone owns every episode from a season of any show, remove the season purchase option and mark it as owned. How hard is that?!

    I 2nd this / I have multiple seasons that show I do not own them - How hard can it be to fix this?

    Comment


      #17
      Glad to see they are taking time to update the website. There are a few things that stuck out to me right away that I hope get cleaned up a bit. One thing is when viewing/searching by an actor or director, presently, all the films they worked on seem to be in no discernible order. prior to the update it would be sorted chronologically, now that is not the case. I would like to see a filter option appear in these instances so I could choose to sort by, 'popular' or by 'release date', etc. I do appreciate the idea of enlarging text like site's search box. I do feel that with the redesign some parts of movie pages are a bit harder to read. the description fields like 'more info' seems smaller and the avg. user star rating could use a size readjustment to make it a bit more legible.

      Comment


        #18
        Originally posted by mrewster View Post
        First off, thanks to Vudu for finally updating the ancient User Interface, it was long overdue. The new version is faster, cleaner, and the search function is somewhat improved. With that said, there are numerous features that have been lost in the shuffle that I and others hope will be put back in place:
        • UV/MA eligibility is not visible upon hover like it was before, there is room for this in the title icon and it needs to be restored
        • Recent additions sort has been removed from Movies. This was a valuable feature and again, needs to be restored
        • "Collections" has been removed or severely reduced (I see "Horror" and "Kids Zone" Storefronts, but not the rest) I regularly used the "Independent Cinema" collection, and now this and many others have been omitted
        • Individual TV episodes no longer display UV status. Please restore
        • Audio Information for TV shows is missing, can this be restored?
        Hopefully this new code is more conducive to adding features that your customers have been requesting for nearly a decade:
        • A User Folder similar to the Watchlist for "View Later" or "Saved Movies" where titles can be added and/or arranged for later browsing and viewing. Most other services provide this
        • Ability to search for titles that are owned, but no longer offered for sale. The inability to find something you have purchased unless you remember every title you own is a royal pain for those with large libraries
        • How about adding a few more studios to the filter function, "Other Studios" covers far too many. HBO, Magnolia, IFC, A24, Relativity, Criterion Collection come to mind
        • Ability to sort owned titles by resolution (SD, HDX, UHD)
        • Add "Start From Beginning" option
        • Wishlist sorting
        • Add a search function to "Balance & History" page
        If anyone has noticed any previous features that were removed, or features that need to be added please comment below & make your opinions known to Vudu's Team!
        I completely agree with the above.

        These are huge problems.

        I'm not even worried about them adding new features, but for goodness' sakes don't take away features we already had.

        Not happy at all and this how companies lose customers.

        Comment


          #19
          It's a shame that in this rewrite of the interface that they didn't adapt for high-res monitors. They are still only using about ⅓ of my screen which still makes the user interface look out-dated.

          Comment


            #20
            Originally posted by sloner52 View Post
            I believe this is showing Recently Added stuff......
            https://www.vudu.com/content/movies/...ntly%2520Added
            Wow. How'd you do that??

            Comment


              #21


              Originally posted by digitalfreaknyc View Post

              Wow. How'd you do that??
              .. if you look up in the URL while your switching between the filters you'll see that they kept the URL links pretty simple ...... just took a guess at what they named the filter and that was it.... hopefully they add it back in to make it easier...

              for instance if you wanted to look at the "Recently Added" "Scifi" movies ... it would look like this... " https://www.vudu.com/content/movies/...ntly%2520Added "

              Comment


                #22
                I just noticed.... once your on the page looking at "Recently Added" stuff.... you can use the filters and it keeps the sort order "recently added" .....

                Comment


                  #23
                  Originally posted by sloner52 View Post



                  .. if you look up in the URL while your switching between the filters you'll see that they kept the URL links pretty simple ...... just took a guess at what they named the filter and that was it.... hopefully they add it back in to make it easier...

                  for instance if you wanted to look at the "Recently Added" "Scifi" movies ... it would look like this... " https://www.vudu.com/content/movies/...ntly%2520Added "
                  Sad that we have to figure this out and they can't do it for us.

                  Comment


                    #24
                    Originally posted by digitalfreaknyc View Post

                    Sad that we have to figure this out and they can't do it for us.
                    What's sad is the fact that this thread gets pushed to the third page without an acknowledgement from a representative from Vudu that these are issues. I guess we're all supposed to be happy that we have a prettier interface with less functionality. Do we have to wait another 10 years for these matters to be addressed?

                    Comment


                      #25
                      If your going to make some changes, how about adding PASTE ability back where the title entry is. I'm not the fastest typist on here and It really is an inconvenience having to re-type every title working off of my already typed out D2D spread sheets. This is very time consuming and quite irritating, what is the big deal anyways?

                      Comment


                        #26
                        Originally posted by JJreal View Post
                        If your going to make some changes, how about adding PASTE ability back where the title entry is. I'm not the fastest typist on here and It really is an inconvenience having to re-type every title working off of my already typed out D2D spread sheets. This is very time consuming and quite irritating, what is the big deal anyways?
                        you can get around that by typing one letter into the box.... then just highlight that and you can paste into it...

                        Comment


                          #27
                          Originally posted by sloner52 View Post



                          .. if you look up in the URL while your switching between the filters you'll see that they kept the URL links pretty simple ...... just took a guess at what they named the filter and that was it.... hopefully they add it back in to make it easier...

                          for instance if you wanted to look at the "Recently Added" "Scifi" movies ... it would look like this... " https://www.vudu.com/content/movies/...ntly%2520Added "
                          Why do I feel like this doesn't work as it used to? It seems like nothing much new is being added.

                          Comment


                            #28
                            Originally posted by digitalfreaknyc View Post

                            Why do I feel like this doesn't work as it used to? It seems like nothing much new is being added.
                            it doesn't work perfect.... but if you look below the first few lines... I see some new stuff added every now and then.

                            Comment


                              #29
                              1) I too miss the ability to sort All Movies by "Recently Added."

                              2) The new interface still lacks the ability to search your own library, which is a MUST. You can do it on the mobile app, you should be able to do it on the site. And the TV app, for that matter.

                              3) When a TV season ports from another retailer (FandangoNow, etc), Vudu shows that you own the episodes, but not the season itself, which is very confusing and annoying. Please make it to where if someone owns all of the episodes of a season, they own the season.

                              4) Please add more studios to the filter function. "Other Studios" includes way too many. HBO, Criterion Collection, etc.

                              5) Please add a "Start From the Beginning" option when playing a title that has already been started

                              6) Please add sorting options to the Wishlist

                              7) Please please PLEASE add a search function to the Balance and History page

                              Comment


                                #30
                                Originally posted by gklatta View Post
                                1) I too miss the ability to sort All Movies by "Recently Added."

                                2) The new interface still lacks the ability to search your own library, which is a MUST. You can do it on the mobile app, you should be able to do it on the site. And the TV app, for that matter.

                                3) When a TV season ports from another retailer (FandangoNow, etc), Vudu shows that you own the episodes, but not the season itself, which is very confusing and annoying. Please make it to where if someone owns all of the episodes of a season, they own the season.

                                4) Please add more studios to the filter function. "Other Studios" includes way too many. HBO, Criterion Collection, etc.

                                5) Please add a "Start From the Beginning" option when playing a title that has already been started

                                6) Please add sorting options to the Wishlist

                                7) Please please PLEASE add a search function to the Balance and History page
                                These are all VERY good suggestions. Please add these Vudu! Your very loyal customers will appreciate it!

                                Comment

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