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Vudu Forum Guidelines

Vudu Forum Guidelines

The Vudu Forums are designed to help viewers get the most out of their Vudu experience. Here, Vudu customers may post information, questions, ideas, etc. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Vudu customers with questions and/or problems with their Vudu service, there are also off-topic areas available within the Vudu Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Vudu Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Vudu reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Vudu products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Vudu retains the right to monitor, edit, and/or remove posts within Vudu Forums, it does not necessarily review every comment. Accordingly, specific questions about Vudu products and services should be directed to Vudu customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Vudu, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Vudu a royalty-free, irrevocable, transferable right and license to use the Comments however Vudu desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Vudu will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Vudu is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Vudu the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Vudu for all claims resulting from any Comments you submit. Vudu takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Vudu UHD - Compatible Devices List

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  • rebeccas07
    replied
    it's taking a very long time for my 4k laptop to be able to view 4k movies on Vudu :/

    Leave a comment:


  • Toddwrtr
    replied
    Originally posted by Steven Friedrich View Post
    Did VUDU stop adding device support? I bought a Sony UBP-X800 years ago, and it STILL won't play my UHD content on VUDU.
    This list appears to have died in 2018.
    I am very disappointed with Vudu.
    The app will likely never be updated, since Vudu is not available on the newer UBP-X800M2 player.

    Leave a comment:


  • Kevinik
    replied
    This list it's so antiquated and very limited.
    ​​​​For years since 2017 I've been patiently waiting for the Android app to be able to stream UHD content to capable 4K HDR phones. Reached out multiple times over the years with support, sent emails, left feedback and still nothing. Changed multiple times my Android phones and all were capable of streaming UHD.

    And not long ago I got the latest Sony Xperia with HDR BT.2020 and still nothing just HD. Meanwhile I can stream 4K HDR10 with YouTube, Netflix and Amazon Prime.

    I just stopped from buying movies at Vudu all together some time ago. I'm done.
    ​​​​​​

    Leave a comment:


  • Steven Friedrich
    replied
    Did VUDU stop adding device support? I bought a Sony UBP-X800 years ago, and it STILL won't play my UHD content on VUDU.
    This list appears to have died in 2018.
    I am very disappointed with Vudu.

    Leave a comment:


  • Spartan
    replied
    Is the Chromecast with Google Tv no longer a compatible device to watch UHD content on the Vudu app? After purchasing UHD content, the option to select UHD for viewing is no longer available, only HDX is the highest quality available. Am I wrong? I am positive that I have watched UHD content from Vudu in the past on my Chromecast with Google Tv.

    Leave a comment:


  • HarryPotter
    replied
    Dolby Vision/HDR does not activate on the Vudu app on the 55H8G Hisense TV. DV/HDR activates fine in the Movies Anywhere app on the TV.

    Leave a comment:


  • Subzero7
    replied
    Originally posted by sergkei.triantafyllidis View Post
    Any plans to add UHD playback to browsers/apps? Computers today are capable of playing UHD, as well as some phones, e.g., some Sony Xperia. What about Amazon Fire Stick 4K MAX?
    sergkei.triantafyllidis See above. I hope this helps.

    Leave a comment:


  • Scottee25
    replied
    Originally posted by sergkei.triantafyllidis View Post
    Any plans to add UHD playback to browsers/apps? Computers today are capable of playing UHD, as well as some phones, e.g., some Sony Xperia.
    I second this. Both my desktop and laptop have 4K displays but not being able to watch my movies/shows in them in 4K is a bit frustrating.

    Leave a comment:


  • solo89
    replied
    Originally posted by FelipeF View Post

    The Amazon Fire Stick 4K MAX is UHD capable on Vudu. Other devices UHD playback depends on the manufacturer and the DRM security levels embedded on those devices.
    How do we get additional information on the DRM levels with an Android TV?

    Leave a comment:


  • FelipeF
    replied
    Originally posted by sergkei.triantafyllidis View Post
    Any plans to add UHD playback to browsers/apps? Computers today are capable of playing UHD, as well as some phones, e.g., some Sony Xperia. What about Amazon Fire Stick 4K MAX?
    The Amazon Fire Stick 4K MAX is UHD capable on Vudu. Other devices UHD playback depends on the manufacturer and the DRM security levels embedded on those devices.

    Leave a comment:


  • sergkei.triantafyllidis
    replied
    Any plans to add UHD playback to browsers/apps? Computers today are capable of playing UHD, as well as some phones, e.g., some Sony Xperia. What about Amazon Fire Stick 4K MAX?

    Leave a comment:


  • wancell
    replied
    Please add FireStick 4K MAX to the UHD compatibility list.

    Leave a comment:


  • Toddwrtr
    replied
    Originally posted by Millerland View Post
    Well, Amazon doesn't develop or manage the apps....that would be respectively Vudu and Disney+
    True, but Amazon has been issuing updates to their devices that keep breaking these apps. They just broke the HBO Max app again, disabling Dolby Atmos playback.

    Leave a comment:


  • Millerland
    replied
    Well, Amazon doesn't develop or manage the apps....that would be respectively Vudu and Disney+

    Leave a comment:


  • Toddwrtr
    replied
    Originally posted by Millerland View Post
    Is UHD ever going to be supported on the Amazon Fire Tv stick 4k Max?

    UHD is supported on the Amazon fire tv stick 4k, why not the Max???????? Everything else supports UHD on the max. Disney+, Netflix, Hulu, HBO max, etc...
    Amazon released this device without properly testing it, as there are many apps which work flawlessly on the older FireStick 4K and 4K Cube, but do not work as promised on the 4K Max.

    Two known examples are:

    Vudu: HD only on FireStick 4K MAX, UHD/HDR10/Dolby Vision/Dolby Atmos on FireStick 4K and Cube
    Disney+: Dolby Digital 5.1 on 4K Max, Dolby Atmos on FireStick 4K and Cube

    Apparently, both Vudu and Disney+ are aware of these issues, but Amazon is completely in the dark about them.

    Leave a comment:

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