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Vudu Forum Guidelines

Vudu Forum Guidelines

The Vudu Forums are designed to help viewers get the most out of their Vudu experience. Here, Vudu customers may post information, questions, ideas, etc. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Vudu customers with questions and/or problems with their Vudu service, there are also off-topic areas available within the Vudu Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Vudu Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Vudu reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Vudu products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Vudu retains the right to monitor, edit, and/or remove posts within Vudu Forums, it does not necessarily review every comment. Accordingly, specific questions about Vudu products and services should be directed to Vudu customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Vudu, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Vudu a royalty-free, irrevocable, transferable right and license to use the Comments however Vudu desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Vudu will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Vudu is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Vudu the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Vudu for all claims resulting from any Comments you submit. Vudu takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Vudu UHD - Compatible Devices List

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  • wisealma
    replied
    Will see support for the newer HDR 10 + standard (open source) on Vudu anytime soon? Amazon has moved all its movies to support it.

    Leave a comment:


  • Jake
    replied
    Originally posted by jedcebkc@yahoo.com View Post
    i have a Phillips 5000 series tv, which is on the compatible devices list. will not allow any playback except SD. im at a loss.
    Checked on this and heard there was recently a new Philips TV firmware update (like yesterday?) and Vudu app update that should resolve this.

    Leave a comment:


  • jedcebkc@yahoo.com
    replied
    i have a Phillips 5000 series tv, which is on the compatible devices list. will not allow any playback except SD. im at a loss.

    Leave a comment:


  • Curtisiz
    replied
    Thanks for the infomation

    Leave a comment:


  • JHenson
    replied
    Originally posted by a.hope.griff@gmail.com View Post
    So recently I purchased a Toshiba 55" Class LED 4K UHD Smart Fire TV Edition TV, Model Number# 55LF621U21 from Best Buy but when I go into the Vudu app it tells me that I bought the HDX version, but will only let me stream it in SD??
    I know it's a bit late but this may help @a.hope.griff


    Originally posted by FelipeF View Post

    UHD capabilities is all dependent on the relationship between the app developer and the manufacturers support. If the manufacturer does not wish to support UHD on the apps on their platform, there not much Vudu can do. If a device is UHD 4k capable, it does not guarantee that every app that can support UHD will be UHD on said device.

    Leave a comment:


  • a.hope.griff@gmail.com
    replied
    So recently I purchased a Toshiba 55" Class LED 4K UHD Smart Fire TV Edition TV, Model Number# 55LF621U21 from Best Buy but when I go into the Vudu app it tells me that I bought the HDX version, but will only let me stream it in SD??

    Leave a comment:


  • FelipeF
    replied
    Originally posted by jrdaddy21@yahoo.com View Post
    I want to watch 4k movies on my phone but it doesn't let me and I don't know y I have a note 20 ultra.
    4k mobile streaming on Vudu is not available at the moment. Hopefully its something that can be implemented in the future.

    Leave a comment:


  • jrdaddy21@yahoo.com
    replied
    I want to watch 4k movies on my phone but it doesn't let me and I don't know y I have a note 20 ultra.

    Leave a comment:


  • KevinB024
    replied
    Thank you Felipe. I know that I can work around my issue for now. You would think that a TV whose remote features a dedicated Vudu button would want to showcase their 4K capabilities by keeping their app up to date. Maybe I should blame Google because it's a chromecast android TV.

    Leave a comment:


  • FelipeF
    replied
    Originally posted by KevinB024 View Post
    Philip's 43pfl5604/f7 only shows SD quality in the built-in app. I can still cast UHD from my android phone though as a temporary workaround. Also, side note, the movies anywhere app can do HDX but not UHD.
    UHD capabilities is all dependent on the relationship between the app developer and the manufacturers support. If the manufacturer does not wish to support UHD on the apps on their platform, there not much Vudu can do. If a device is UHD 4k capable, it does not guarantee that every app that can support UHD will be UHD on said device.

    Leave a comment:


  • KevinB024
    replied
    Philip's 43pfl5604/f7 only shows SD quality in the built-in app. I can still cast UHD from my android phone though as a temporary workaround. Also, side note, the movies anywhere app can do HDX but not UHD.

    Leave a comment:


  • Vickygarcia297@gmail.com
    replied
    I have a Phillips smart tv that clearly says on the front that it is 4K but it won’t play my purchased movies ...

    Leave a comment:


  • diamond204
    replied
    I imagine it isnt very simple to integrate both sites. Just to make the specific decisions of what and how things needs to be done I imagine could take 2 months if not more.

    Leave a comment:


  • lujan
    replied
    Originally posted by daddio77 View Post
    Since Fandango owns Vudu for the past 8 months or so, does anyone know if Vudu will support IMAX ENHANCED?
    It seems they are keeping both companies completely separate. Don't know why?

    531 UHD
    762 HDX
    5 SD

    Leave a comment:


  • daddio77
    replied
    Since Fandango owns Vudu for the past 8 months or so, does anyone know if Vudu will support IMAX ENHANCED?

    Leave a comment:

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