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The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

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Disney Princess Collection sale with $20 credit clarification

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    #16
    Re: Disney Princess Collection sale with $20 credit clarification

    Originally posted by stryperrocks67 View Post
    Yeah, maybe, but you could also make sure to note the person's name and ask them to open a ticket about your question, and for them to supply the ticket # to you.

    That way, you can at least have proof of what they tell you and if it doesn't happen the way they said it would then maybe Vudu would give you a credit anyway just for customer satisfaction.
    I just wonder why the reps that post here have not said a word? They seem to post a lot, so I'm sure at least one has since this tread.

    Comment


      #17
      Re: Disney Princess Collection sale with $20 credit clarification

      Originally posted by Me-Hostage View Post
      I just wonder why the reps that post here have not said a word? They seem to post a lot, so I'm sure at least one has since this tread.
      They haven't answered because this is the general forum not the help forum and because no reps are named in the title of the thread. They don't read everything here. Mostly just help threads.

      Comment


        #18
        Re: Disney Princess Collection sale with $20 credit clarification

        Originally posted by Hjerne View Post
        They haven't answered because this is the general forum not the help forum and because no reps are named in the title of the thread. They don't read everything here. Mostly just help threads.
        There's plenty of threads made here, without a rep's name in the title, and they still ANSWER and POST. I made a thread here about a movie being censored or not (in the general section), and they replied, without me directing it toward anyone.

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          #19
          Re: Disney Princess Collection sale with $20 credit clarification

          Hi,

          In order to be eligible for this offer, you would have had to have received the E-mail that speaks to the Credit and purchasing the films.


          If you DID NOT receive the E-mail that had the special offer, you are not eligible for the Credit.

          Comment


            #20
            Re: Disney Princess Collection sale with $20 credit clarification

            Originally posted by DonnyP View Post
            Hi,

            In order to be eligible for this offer, you would have had to have received the E-mail that speaks to the Credit and purchasing the films.


            If you DID NOT receive the E-mail that had the special offer, you are not eligible for the Credit.
            Can you confirm if we have some of these titles already that ported over through DMA/iTunes and show as already purchased in Vudu, count or not?

            Comment


              #21
              Re: Disney Princess Collection sale with $20 credit clarification

              Yes, those were taken into account when this offer was sent to select users. Again, to be explicit, you have to have received the E-mail that offers you the credit for purchasing the eligible Princess titles. If you did not received that E-mail, you are not eligible for this offer.

              Comment


                #22
                Re: Disney Princess Collection sale with $20 credit clarification

                Was there a minimum needed to get the email from Vudu? I received an email from DMA to complete my Princess collection and it said I needed 3 of them.

                Comment


                  #23
                  Re: Disney Princess Collection sale with $20 credit clarification

                  I had them all by the time I got the email.

                  Comment


                    #24
                    Re: Disney Princess Collection sale with $20 credit clarification

                    *bump*

                    Has anyone gotten the credit? Since the email said it would be sent "on or around 10/23/16".

                    Comment


                      #25
                      Re: Disney Princess Collection sale with $20 credit clarification

                      Originally posted by MovieLover500 View Post
                      *bump*

                      Has anyone gotten the credit? Since the email said it would be sent "on or around 10/23/16".
                      No not yet, and I got the email and bought 2 titles to finish the collection.

                      Comment


                        #26
                        Re: Disney Princess Collection sale with $20 credit clarification

                        Originally posted by Starkenator View Post
                        No not yet, and I got the email and bought 2 titles to finish the collection.
                        Still haven't got it. DonnyP is looking into it for me...

                        Comment


                          #27
                          Re: Disney Princess Collection sale with $20 credit clarification

                          I too am still waiting for my credit I'm missing out on some good horror movie deals waiting for this thing.

                          Comment


                            #28
                            Re: Disney Princess Collection sale with $20 credit clarification

                            Just received my credit code email. Thanks!

                            Comment


                              #29
                              Re: Disney Princess Collection sale with $20 credit clarification

                              Just got mine. I already had owned them all also.

                              Comment


                                #30
                                Re: Disney Princess Collection sale with $20 credit clarification

                                Got mine too. Thanks to DonnyP

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