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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

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Terms of Use - User Comments, Feedback, Reviews, Submissions

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Star Trek Beyond - Anyone Confirm UHD Redemption?

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    #16
    Re: Star Trek Beyond - Anyone Confirm UHD Redemption?

    Originally posted by tkdkid717 View Post
    You've had Sony codes that redeem in UHD through VUDU?
    Read back a bit in the messages.

    Originally posted by jeremymc7 View Post
    I would question if anyone redeemed at Paramount or whatever is on the slip instead of Vudu directly and then check their UV account.

    Sony UHD redeemed on Vudu gives you HDX while if redeemed on Sony's site it gives you UHD in your UV account even if you (currently) can't view on Vudu as UHD.

    At this point I only feel safe redeeming UHD codes as stated on the slip on not on Vudu, with the exception of WB titles.

    Comment


      #17
      Re: Star Trek Beyond - Anyone Confirm UHD Redemption?

      ANSWERED:

      "...I have looked into this and it appears that we (Vudu) do not have the licensing rights to redeem the digital copy in UHD, the licensing to sell in UHD is different than redeeming a code in UHD..."

      When you buy select Vizio TV's and register them you get a code to redeem on Vudu for Star Trek Beyond in UHD.

      There is no UV redeem for UHD format from a UHD disc purchase.

      Comment


        #18
        Re: Star Trek Beyond - Anyone Confirm UHD Redemption?

        Likewise if you have 30,000 Vizio rewards points you can get the Star Trek Beyond UHD Vudu code.

        Vizio give you points from shopping with them or completing activities. Doing all the activities which takes like 15 min gives you around 15,000 points. But you have to be willing to share all your personal details and link to all your social media accounts.

        Comment


          #19
          Re: Star Trek Beyond - Anyone Confirm UHD Redemption?

          Originally posted by jeremymc7 View Post
          Likewise if you have 30,000 Vizio rewards points you can get the Star Trek Beyond UHD Vudu code.

          Vizio give you points from shopping with them or completing activities. Doing all the activities which takes like 15 min gives you around 15,000 points. But you have to be willing to share all your personal details and link to all your social media accounts.
          I have more points than that so I might use it if Paramount is not willing to give me a new UHD code. I won't use the points for anything else anyway.

          26 UHD
          764 HDX
          2 SD

          Comment


            #20
            Re: Star Trek Beyond - Anyone Confirm UHD Redemption?

            Originally posted by lujan View Post
            I have more points than that so I might use it if Paramount is not willing to give me a new UHD code. I won't use the points for anything else anyway.

            25 UHD
            765 HDX
            2 SD

            How the heck did you get that many Vizio points? Did you buy they're electronics directly from them? One has to spend something like $3,000 to get 30,000 points with them.

            Note: Theses are limited and they have <50 left.

            Comment


              #21
              Re: Star Trek Beyond - Anyone Confirm UHD Redemption?

              Originally posted by jeremymc7 View Post
              How the heck did you get that many Vizio points? Did you buy they're electronics directly from them? One has to spend something like $3,000 to get 30,000 points with them.

              Note: Theses are limited and they have <50 left.
              I also sent you a PM. I ended up using the Vizio points but they would only let me use it once. I got a message the 2nd time that said:

              "Sorry, you have reached the max number of redemptions for this reward."

              If the Paramount code comes through I will contact you.

              26 UHD
              764 HDX
              2 SD

              Comment


                #22
                Re: Star Trek Beyond - Anyone Confirm UHD Redemption?

                I redeemed at Paramount directly and also still got HD only. I asked Fox and Paramount about why they do this on Twitter:

                https://twitter.com/Starkenator/stat...28728478228480

                Comment


                  #23
                  Re: Star Trek Beyond - Anyone Confirm UHD Redemption?

                  Originally posted by Starkenator View Post
                  I redeemed at Paramount directly and also still got HD only. I asked Fox and Paramount about why they do this on Twitter:

                  https://twitter.com/Starkenator/stat...28728478228480
                  Let us know if you get an answer. I still haven't heard back from the support ticket I filled on 10/31/16 but will let this forum know if I hear back.

                  26 UHD
                  764 HDX
                  2 SD

                  Comment


                    #24
                    Re: Star Trek Beyond - Anyone Confirm UHD Redemption?

                    Originally posted by Starkenator View Post
                    I redeemed at Paramount directly and also still got HD only. I asked Fox and Paramount about why they do this on Twitter:

                    https://twitter.com/Starkenator/stat...28728478228480
                    If you can, try again on their respective home video twitter pages. The main corporate ones might not be able to answer something like that...

                    @FoxHomeEnt
                    @paramountmovies

                    Comment


                      #25
                      Re: Star Trek Beyond - Anyone Confirm UHD Redemption?

                      Same as the rest, bought the 4K disc and got HDX thru UV. The only one I have bought that gave me UHD on here was Warcraft.

                      Comment


                        #26
                        Re: Star Trek Beyond - Anyone Confirm UHD Redemption?

                        Originally posted by Cranston37 View Post
                        If you can, try again on their respective home video twitter pages. The main corporate ones might not be able to answer something like that...

                        @FoxHomeEnt
                        @paramountmovies
                        Took your suggestion. Thanks.

                        https://twitter.com/starkenator/stat...29036798771201

                        Comment


                          #27
                          Re: Star Trek Beyond - Anyone Confirm UHD Redemption?

                          We have reached out to Paramount and they are only offering HDX for 4K physical purchase code redemptions.

                          Comment


                            #28
                            Re: Star Trek Beyond - Anyone Confirm UHD Redemption?

                            Originally posted by FelipeF View Post
                            We have reached out to Paramount and they are only offering HDX for 4K physical purchase code redemptions.
                            Very disappointing news, but not entirely unexpected. Thank you for the update.

                            Comment


                              #29
                              Re: Star Trek Beyond - Anyone Confirm UHD Redemption?

                              I'm glad I've held onto my Paramount UV codes instead of redeeming them. I will continue to hold on to them until they can be redeemed for the UHD streaming rights.

                              Comment


                                #30
                                Re: Star Trek Beyond - Anyone Confirm UHD Redemption?

                                I am in the same boat as you guys with the Star Trek Beyond code. I only got HDX, so I opened a case with VUDU and they basically said, Sorry... nothing they can do.

                                Hopefully this will work itself out soon. Its unfair to pay extra for UHD disc but only get HDX digital....

                                Comment

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