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D2D Anchor Bay not working

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    #1

    D2D Anchor Bay not working

    i tried to D2D 3 movies (The King's Speech, Our Idiot Brother, Let Me In) at 2 WalMarts in my area and the movies came back with errors (UPC code store not found) and I was unable to check out. All 3 movies were recently added to D2D (Anchor Bay titles). I put in a support ticket but just thought everyone would want to know
    Tags: None
    #2
    Re: D2D Anchor Bay not working

    I had the same issue when attempting to D2D Law Abiding Citizen because it was also recently just added. I'm hoping that later this week when I have a few more titles to D2D that the system has been updated in-store to allow it.

    Comment

      #3
      Re: D2D Anchor Bay not working

      Originally posted by cpr3584 View Post
      i tried to D2D 3 movies (The King's Speech, Our Idiot Brother, Let Me In) at 2 WalMarts in my area and the movies came back with errors (UPC code store not found) and I was unable to check out. All 3 movies were recently added to D2D (Anchor Bay titles). I put in a support ticket but just thought everyone would want to know
      Thanks for the heads up. I was planning on going to Walmart this weekend, I have a few movies that I want to add. I also wonder why the new lease Anchor Bay titles are not UV like Lawless and The Day. Tomorrow Silent Night comes out and I bet it will not be UV, I wonder what's going on?

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        #4
        Re: D2D Anchor Bay not working

        Same problem here

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          #5
          Re: D2D Anchor Bay not working

          I talked to vudu support about it and they said the walmart employee needs to call them when that error pops up. I waited about 45 mins at my local store and they were still trying to fix it


          the upc error is 551039496 if this helps it was the error for all 3 movies i tried to redeem
          including law abiding citizen, the crazies and let me in
          Last edited by mgfloy03; 12-03-2012, 09:49 PM. Reason: add more info

          Comment

            #6
            Re: D2D Anchor Bay not working

            Thanks for the heads up. I wasn't planning to go to Walmart until after xmas (they use the same counter for layaway as D2D) but was thinking of making a special trip just for those anchor bay titles I want. Guess I'll wait after all.

            Comment

              #7
              Re: D2D Anchor Bay not working

              Originally posted by mgfloy03 View Post
              I talked to vudu support about it and they said the walmart employee needs to call them when that error pops up. I waited about 45 mins at my local store and they were still trying to fix it


              the upc error is 551039496 if this helps it was the error for all 3 movies i tried to redeem
              including law abiding citizen, the crazies and let me in
              So is this something each store is going to have to call and fix? Seems like every store is having the error.

              Comment

                #8
                Re: D2D Anchor Bay not working

                I'm not sure just the answer I got from vudu support. They said they couldn't do anything unless they were talking to the employee that was trying to do the disk to digital. In my experience the wal-mart employee disappeared for 45 mins and didn't return so i left. I asked to look at the upc error and called vudu when I got home.

                In the mean time do you think we could make a list of the new d2d movies?

                I found the son of no one, catch 44, carjacked, Texas killing fields, spread and a horrible way to die.
                Last edited by mgfloy03; 12-03-2012, 10:21 PM. Reason: x

                Comment

                  #9
                  Re: D2D Anchor Bay not working

                  Originally posted by mgfloy03 View Post
                  I'm not sure just the answer I got from vudu support. They said they couldn't do anything unless they were talking to the employee that was trying to do the disk to digital. In my experience the wal-mart employee disappeared for 45 mins and didn't return so i left. I asked to look at the upc error and called vudu when I got home.

                  In the mean time do you think we could make a list of the new d2d movies?

                  I found the son of no one, catch 44, carjacked, Texas killing fields, spread and a horrible way to die.
                  Scream 4, Evil Dead, and The New Daughter.

                  Comment

                    #10
                    Re: D2D Anchor Bay not working

                    Haunted World Of El Superbeasto
                    Wicker Tree
                    Hellboy - Blood And Iron
                    Hellboy - Sword Of Storms
                    Pandorum
                    The Dead
                    Brooklyn's Finest
                    Let Me In
                    The Crazies

                    Comment

                      #11
                      Re: D2D Anchor Bay not working

                      Same problem

                      I didn't have time to wait, so I told them to take off Scream 4 and it instantly fixed the problem.

                      Comment

                        #12
                        Re: D2D Anchor Bay not working

                        Oh my god... I went through this exact problem when I went to Walmart last Friday and Sunday trying to get my D2D order processed. The UPC code error message was holding everything up and nobody would give me a straight answer on how or when the problem was going to get resolved.

                        At one of the Walmarts I went to, I warned the associate about the UPC code error and asked him not to stamp my discs until he could be sure he could check out without difficulty but he didn't listen to me. So I have a spool of stamped discs and I still haven't been able to get my order processed...

                        I probably lost about 3 hours of my time, not to mention the gas I burned on three different trips to the two Walmart stores. When I called Vudu support for help, they told me it was a Walmart problem and there was nothing they could do.

                        Comment

                          #13
                          Re: D2D Anchor Bay not working

                          I literally just got off the phone with another Vudu associate and he told me again that this is a Walmart problem and it has nothing to do with the Anchor Bay titles.

                          Now I'm tempted to remove these titles from my queue and see if Walmart is able to process the order...

                          Comment

                            #14
                            Re: D2D Anchor Bay not working

                            And... that didn't work either.

                            Comment

                              #15
                              Re: D2D Anchor Bay not working

                              I just did an order today

                              Ninja Assassin
                              Observe and Report
                              Grown Ups
                              The Crazies

                              -- Error

                              Told them to remove "The Crazies".

                              -- Instantly worked.

                              Completely an Anchor Bay D2D problem

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