I opended a case with Vudu regarding my digital copy of "IP MAN". They responded and asked me to send pictures showing this, that and the other, which I did back on 4/8. It's now 4/16 and I still haven't heard anything. What's going on Vudu?
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The Vudu Forums are designed to help viewers get the most out of their Vudu experience. Here, Vudu customers may post information, questions, ideas, etc. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Vudu customers with questions and/or problems with their Vudu service, there are also off-topic areas available within the Vudu Forums for users to chat with like-minded people, subject to the limitations below.
Please post all comments in English. When posting a comment in the Vudu Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.
Vudu reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:
1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Vudu products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.
Additionally, please keep in mind that although Vudu retains the right to monitor, edit, and/or remove posts within Vudu Forums, it does not necessarily review every comment. Accordingly, specific questions about Vudu products and services should be directed to Vudu customer service representatives.
Terms of Use - User Comments, Feedback, Reviews, Submissions
For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Vudu, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Vudu a royalty-free, irrevocable, transferable right and license to use the Comments however Vudu desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
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No Response from Vudu on my case ?
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Re: No Response from Vudu on my case ?
Originally posted by RobertG View PostI opended a case with Vudu regarding my digital copy of "IP MAN". They responded and asked me to send pictures showing this, that and the other, which I did back on 4/8. It's now 4/16 and I still haven't heard anything. What's going on Vudu?
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Re: No Response from Vudu on my case ?
Originally posted by lujan View PostI've found that I have to keep calling and calling because they won't respond until you actually call.
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Re: No Response from Vudu on my case ?
Originally posted by RobertG View PostDo you have that number? I looked around the sight but all I could find is there email support. I was hoping Dan or one of the other moderators would see my post and take a look at my case, but since that hasn't happended I guess I'll try calling.
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Re: No Response from Vudu on my case ?
Originally posted by RobertG View PostDo you have that number? I looked around the sight but all I could find is there email support. I was hoping Dan or one of the other moderators would see my post and take a look at my case, but since that hasn't happended I guess I'll try calling.
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Re: No Response from Vudu on my case ?
Man that was fast!! Thanks Felipe, I finally got my "IP MAN" upgraded to HDX!! I sent "Regina" a thank you email back and asked her to take a look at "Lawless" as I had the same issue with that movie a while back. Hopefully that one can be fixed as well.
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Re: No Response from Vudu on my case ?
Originally posted by RobertG View PostMan that was fast!! Thanks Felipe, I finally got my "IP MAN" upgraded to HDX!! I sent "Regina" a thank you email back and asked her to take a look at "Lawless" as I had the same issue with that movie a while back. Hopefully that one can be fixed as well.
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Re: No Response from Vudu on my case ?
Originally posted by RobertG View PostMan that was fast!! Thanks Felipe, I finally got my "IP MAN" upgraded to HDX!! I sent "Regina" a thank you email back and asked her to take a look at "Lawless" as I had the same issue with that movie a while back. Hopefully that one can be fixed as well.
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