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D2D: In-Store vs. In-Home

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    #16
    Re: D2D: In-Store vs. In-Home

    Originally posted by LuzRinggold View Post
    My real "complaint" is that I seemed to be having a higher success rate before they added the 50% discount. I finally gave up on trying to get the discount. I just bought another movie yesterday for the kids, Mouse Hunt, and tried to convert it and it will not work in Vudu TOGO either. Big surprise! CinemaNow and Flixster do not have it so I will have to take it to Walmart.
    I guess that is my point. You say "...have to bring it to Wal-Mart" like you are being forced to do something like go to the dentist when the in-store method always works 100%, never fails, and affords you some time in a retail store where you are surrounded by new release movies.

    Personally, it is a trip I look forward to.

    Again, that is just the idiosyncratic me though...

    It is pretty clear I am the sole person carrying this sigil. Anyway...

    Comment

      #17
      Re: D2D: In-Store vs. In-Home

      I greatly prefer in-home, of course, for the convenience factor and the current promotional price. I would put my success rate at somewhere around 85%.

      I also have to travel about 30 minutes to either of the closest Wal-marts, so I only go on bi-weekly grocery trips. If I know I will be doing an in-store conversion, I just factor in additional time to account for the staff's inexperience with the program. No big deal to me, but I realize that many people expect it to be a quicker transaction than it usually is. I've worked in retail and customer service my entire life, so I do try to have more patience than the average consumer. If the transaction type is not a common part of the daily routine, it is very easy for any training information they may have received to slip away.

      I have found that the whole process goes smoother if you have a conversion list attached to your account before you go. It appears to make it faster/easier for the clerks to locate the title and preferred conversion type.

      Comment

        #18
        Re: D2D: In-Store vs. In-Home

        Originally posted by Iggy77 View Post
        I greatly prefer in-home, of course, for the convenience factor and the current promotional price. I would put my success rate at somewhere around 85%.

        I also have to travel about 30 minutes to either of the closest Wal-marts, so I only go on bi-weekly grocery trips. If I know I will be doing an in-store conversion, I just factor in additional time to account for the staff's inexperience with the program. No big deal to me, but I realize that many people expect it to be a quicker transaction than it usually is. I've worked in retail and customer service my entire life, so I do try to have more patience than the average consumer. If the transaction type is not a common part of the daily routine, it is very easy for any training information they may have received to slip away.

        I have found that the whole process goes smoother if you have a conversion list attached to your account before you go. It appears to make it faster/easier for the clerks to locate the title and preferred conversion type.
        absolutely. I always pre-load my titles into my account. Photo counter staff just click an "add-all" button on their app and a little bar code printer spits out a sticker they put on my form. 2-5 minutes. Tops.

        Comment

          #19
          Re: D2D: In-Store vs. In-Home

          Originally posted by Walter-S_North_Carolina View Post
          ...the in-store method always works 100%, never fails, and affords you some time in a retail store where you are surrounded by new release movies.
          I'd enjoy my trip more if my nearest WM had the Mystical Blu Bin. Also, there is one photo center employee, an older lady, who will not do my Vudu transaction, even if I offer to coach her through the process. One time she did call for someone (may have been a manager of some sort) to do the transaction for me. Now, if she is the only one at the photo center I don't even bother to ask, unless I've seen another entertainment section employee that I know will do it. Therefore, my result is not 100%, more like 80-90%.

          Comment

            #20
            Re: D2D: In-Store vs. In-Home

            Originally posted by Walter-S_North_Carolina View Post
            I guess that is my point. You say "...have to bring it to Wal-Mart" like you are being forced to do something like go to the dentist when the in-store method always works 100%, never fails, and affords you some time in a retail store where you are surrounded by new release movies.

            Personally, it is a trip I look forward to.

            Again, that is just the idiosyncratic me though...

            It is pretty clear I am the sole person carrying this sigil. Anyway...
            My point is that I've had MANY DVDs to convert since this discount started. I think they should have done what stores do and give us a rain check since they couldn't complete the transaction.

            And personally, I hate shopping at Walmart! And since that is the only place to take physical media for D2D and Vudu TOGO doesn't work (for many DVDs) then yes we are forced to go to Walmart or live without the title in our digital locker. Vudu should at least extend the discount to Walmart in-store conversions for those users who at least tried to use Vudu TOGO. After all, they are wanting us to test it and that was a test...a test that failed.

            Comment

              #21
              Re: D2D: In-Store vs. In-Home

              Originally posted by Speedaddict81 View Post
              I'd enjoy my trip more if my nearest WM had the Mystical Blu Bin. Also, there is one photo center employee, an older lady, who will not do my Vudu transaction, even if I offer to coach her through the process. One time she did call for someone (may have been a manager of some sort) to do the transaction for me. Now, if she is the only one at the photo center I don't even bother to ask, unless I've seen another entertainment section employee that I know will do it. Therefore, my result is not 100%, more like 80-90%.
              There is absolutely no excuse for that photo clerk to refuse your transactions, it is part of her job duties now. I would be having a conversation with her and the store manager, like, yesterday. Politely and rationally, of course.

              I also have to add, I have not done a store conversion all summer, as I've been working my way through my collection to convert as many at the promotion price as possible. I hope they will run some in-store promotions again soon with the holidays coming up.

              Comment

                #22
                Re: D2D: In-Store vs. In-Home

                Originally posted by LuzRinggold View Post
                Vudu should at least extend the discount to Walmart in-store conversions for those users who at least tried to use Vudu TOGO. After all, they are wanting us to test it and that was a test...a test that failed.

                ...good point.

                I agree.

                After all, you get a 50% discount for batches of ten. Why should that be curtailed because of a programming bug? Doesn't seem fair.

                Comment

                  #23
                  Re: D2D: In-Store vs. In-Home

                  I've done a couple hundred titles. I'd say 50% on Blu-Ray. 90+% on DVD. That said 95% of what I did was blu-ray so I only did DVD when it wasn't available on blu-ray. I've still got dozens of disc that are on D2D that work recognize correctly.

                  I gave up with trying to do it at the store, even when it was listed on D2D but it was just that I couldn't get it to work at home on D2D. All the local Wally stores are just a nightmare for so many reasons. The one's where I it would work out are just not close and logically it just never works out and I'll not going to leave the disc's just sitting in the car for weeks on end until I happen to be out that way. At to it the fact that home is half what the store is (right now), though it doesnt work.

                  Comment

                    #24
                    Re: D2D: In-Store vs. In-Home

                    Originally posted by jeremymc7 View Post
                    I've done a couple hundred titles. I'd say 50% on Blu-Ray. 90+% on DVD. That said 95% of what I did was blu-ray so I only did DVD when it wasn't available on blu-ray. I've still got dozens of disc that are on D2D that work recognize correctly.

                    I gave up with trying to do it at the store, even when it was listed on D2D but it was just that I couldn't get it to work at home on D2D. All the local Wally stores are just a nightmare for so many reasons. The one's where I it would work out are just not close and logically it just never works out and I'll not going to leave the disc's just sitting in the car for weeks on end until I happen to be out that way. At to it the fact that home is half what the store is (right now), though it doesnt work.
                    Bummer. For me, my trips to the local photo counter are no sweat. I say "Hi" to the crew, and they do my transaction that I have pre-loaded and off I go. I have even got so good at it to be able to exactly calculate the total with tax. It is pretty easy since we are at seven percent in our state.

                    Plus, I really enjoy browsing the movie aisles. Anyway, I can see if each time you go in it is a nightmare that you would choose to duke it out with the beta of the in-home instead. For me, that is just not the case and I much prefer the in-store method.

                    Comment

                      #25
                      Re: D2D: In-Store vs. In-Home

                      Originally posted by Walter-S_North_Carolina View Post
                      Bummer. For me, my trips to the local photo counter are no sweat. I say "Hi" to the crew, and they do my transaction that I have pre-loaded and off I go. I have even got so good at it to be able to exactly calculate the total with tax. It is pretty easy since we are at seven percent in our state.

                      Plus, I really enjoy browsing the movie aisles. Anyway, I can see if each time you go in it is a nightmare that you would choose to duke it out with the beta of the in-home instead. For me, that is just not the case and I much prefer the in-store method.
                      My Walmart has also gotten pretty good at it over the past few months, but I still have to wait on someone to finally show up. Tax is easy for me, there is no tax!

                      Everyone is different I guess. I can find better things to do with my time that is wasted going to a Walmart. I would rather browse Amazon.com. I do not like going into a Walmart store, and disc-to-digital has increased the number of times I make to Walmart from about once a month to almost weekly. I have sort of gotten over this whole Vudu/UV thing though. I am just throwing all the DVDs that will not convert in Vudu TOGO and CinemaNow in a bag and I will wait until I have another reason to go to Walmart and then do it. The days of making a special trip to Walmart for D2D are over for me.

                      Comment

                        #26
                        Re: D2D: In-Store vs. In-Home

                        For me, there is just no incentive to go to the store. I have about 4 or 5 WM's within a 20-25 mile radius, and I have yet to take a single disc in.

                        I have about a 90%-95% success rate across blu-ray/dvd using the software. In fact, I can only think of my RIO blu-ray as the sole disc that I've yet to be able to redeem. I could probably take that one in, but meh.

                        Any other discs I have are either from non-uv studios (*shakes fist at Disney and MGM), or they are movies that Vudu doesn't have for sale at all (Misery, Princess Bride, etc.).

                        Comment

                          #27
                          Re: D2D: In-Store vs. In-Home

                          Originally posted by BlakkMajik3000 View Post
                          For me, there is just no incentive to go to the store. I have about 4 or 5 WM's within a 20-25 mile radius, and I have yet to take a single disc in.

                          I have about a 90%-95% success rate across blu-ray/dvd using the software. In fact, I can only think of my RIO blu-ray as the sole disc that I've yet to be able to redeem. I could probably take that one in, but meh.

                          Any other discs I have are either from non-uv studios (*shakes fist at Disney and MGM), or they are movies that Vudu doesn't have for sale at all (Misery, Princess Bride, etc.).
                          ...and what if there were a really cute single girl who worked at the photo counter who you could impress with the size of your Vudu library?

                          Comment

                            #28
                            Re: D2D: In-Store vs. In-Home

                            Originally posted by Walter-S_North_Carolina View Post
                            ...and what if there were a really cute single girl who worked at the photo counter who you could impress with the size of your Vudu library?
                            Are we still talking about Walmart?

                            Comment

                              #29
                              Re: D2D: In-Store vs. In-Home

                              perhaps I ventured off the reservation on that one.

                              Comment

                                #30
                                Re: D2D: In-Store vs. In-Home

                                Originally posted by Walter-S_North_Carolina View Post
                                ...and what if there were a really cute single girl who worked at the photo counter who you could impress with the size of your Vudu library?
                                Does not provide incentive to a married fella such as myself.

                                Even still, I've dated several women in my life, and none has ever been impressed with the size of my movie library, unfortunately.

                                Comment

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