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Vudu Forum Guidelines

Vudu Forum Guidelines

The Vudu Forums are designed to help viewers get the most out of their Vudu experience. Here, Vudu customers may post information, questions, ideas, etc. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Vudu customers with questions and/or problems with their VUDU service, there are also off-topic areas available within the Vudu Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Vudu Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Vudu reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Vudu products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Vudu retains the right to monitor, edit, and/or remove posts within Vudu Forums, it does not necessarily review every comment. Accordingly, specific questions about Vudu products and services should be directed to Vudu customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Vudu, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Vudu a royalty-free, irrevocable, transferable right and license to use the Comments however Vudu desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Vudu will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Vudu is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Vudu the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Vudu for all claims resulting from any Comments you submit. Vudu takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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    #31
    Same Issue, please clear sodapopevans@gmail.com

    Comment


      #32
      Same issue. I pm'd you FelipeF .Thank you for assistance .

      Comment


        #33
        Same issue . Please help . Sent private message.

        Comment


          #34
          I have the same issue.

          Comment


            #35
            I just got it again. Why does this happen? What?s the glitch so I won?t do it again?

            Comment


              #36
              I am also having trouble with this. I scanned for D2D but then needed to update my payment info, and then when i tried again, my cart appeared to be empty. But when I scanned again I got a notice saying that it was already in my cart.
              smogtownpictures@gmail.com

              Comment


                #37
                I am having the same issue.

                Comment


                  #38
                  I am also having the same issue. I scanned two movies and went to pay and there was some sort of error. Now it says those titles are in my cart but I don't see them and can't purchase.

                  roguescribner @ gmail.com

                  Comment


                    #39
                    FelipeF, can you clear my cart too? I have nothing in it, but I get an error when scanning my copy of Stephen King's It. I already own the SD, but trying to pay the $5 to upgrade to HDX. Hoping the cart clear fixes it.

                    Comment


                      #40
                      I am also running into the same problems with the cart saying I have movies in it, but they are not showing to purchase them.

                      Comment


                        #41
                        Thank you, you are very quick. I now have a new error when I try to purchase the movies. It says: "Error converting discs. Sorry, the amount has changed, please try again." And so I try again, and gives me the same error. And so I back out, and now my cart is empty. So I try scanning again, it gives me the original error again of movies already in cart. With your help, if you don't mind, I would like to try this again, going one move at a time to see which movie is giving me the error.

                        Comment


                          #42
                          So, Super Troopers appears to be the a problem movie. Everything there after failed, so not sure if it is a result of that error or the other movies have the same problem. Please reset so I can see if the Bone Collector and 12 Monkeys have the same problems.

                          Comment


                            #43
                            Can someone please clear the cart for ironpegasus@hotmail.com?

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                              #44
                              Cart issue

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                                #45
                                Can I get my cart cleared please. Lehmankris@gmail.com

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