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Disc to digital cart invisible

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    Disc to digital cart invisible

    I've had an open ticket and I've posted on the forum for a problem I've had for two months now. My disc to digital cart is invisible. If I add a movie it shows the cart as empty but when I try to add it again it says it is already added. There is a movie in there that is not disc to digital available anymore. It has happened to me before, is there anyone who can remove it?

    #2
    Re: Disc to digital cart invisible

    Originally posted by David260 View Post
    I've had an open ticket and I've posted on the forum for a problem I've had for two months now. My disc to digital cart is invisible. If I add a movie it shows the cart as empty but when I try to add it again it says it is already added. There is a movie in there that is not disc to digital available anymore. It has happened to me before, is there anyone who can remove it?
    PM me your email on Vudu

    Comment


      #3
      Re: Disc to digital cart invisible

      Originally posted by FelipeF View Post
      PM me your email on Vudu



      Thank you.

      Comment


        #4
        Re: Disc to digital cart invisible

        Originally posted by FelipeF View Post
        PM me your email on Vudu
        I have the same issue. Sent you my login info in PM. Thanks!

        Comment


          #5
          Re: Disc to digital cart invisible

          Hi there,

          Did this get resolved, I have the same issue. I've raised a support ticket, but no response as yet.


          Thanks

          Richard

          Comment


            #6
            Re: Disc to digital cart invisible

            Originally posted by mkhera View Post
            I have the same issue. Sent you my login info in PM. Thanks!
            I replied to your PM.

            Comment


              #7
              Re: Disc to digital cart invisible

              Originally posted by rallen81 View Post
              Hi there,

              Did this get resolved, I have the same issue. I've raised a support ticket, but no response as yet.


              Thanks

              Richard
              Yes, FelipeF fixed it, in fact he is the same person who fixed it for me previously. The support ticket does not work for this issue. I told them exactly what was wrong, how to fix it, I even told them the name of the movie and how it was fixed previously and they still couldn't do it.
              I hope felipef is on their payroll and that they have him training others.

              Comment


                #8
                Re: Disc to digital cart invisible

                I am having this same issue as well. I called Vudu customer support and they told me it is just an issue that I have to deal with and just to bring in my DVD's and blu ray to walmart without a list. Is there anyone that can help me with this issue?

                Comment


                  #9
                  Re: Disc to digital cart invisible

                  Originally posted by DARKSIDE1138 View Post
                  I am having this same issue as well. I called Vudu customer support and they told me it is just an issue that I have to deal with and just to bring in my DVD's and blu ray to walmart without a list. Is there anyone that can help me with this issue?
                  The Town (Extended Cut) is no longer available for conversion. You should now have access to your cart.

                  Comment


                    #10
                    Re: Disc to digital cart invisible

                    My in-store disc-to-digital cart is invisible as well. I could sure use your assistance FelipeF. I have PMed you my info.

                    Comment


                      #11
                      Re: Disc to digital cart invisible

                      This happened to me to. V2Go app was having issues when I was trying to checkout so I closed it and relaunched. No checkout button. But when I try to add the same movies again, it says they're already in another cart.

                      Any ideas? I've tried uninstalling but no workie.

                      Comment


                        #12
                        Re: Disc to digital cart invisible

                        Originally posted by emjay73 View Post
                        This happened to me to. V2Go app was having issues when I was trying to checkout so I closed it and relaunched. No checkout button. But when I try to add the same movies again, it says they're already in another cart.

                        Any ideas? I've tried uninstalling but no workie.
                        Can you try to access your cart again?

                        Comment


                          #13
                          Re: Disc to digital cart invisible

                          FelipeF, it worked! Appreciate it very much!!

                          Comment


                            #14
                            Re: Disc to digital cart invisible

                            Felipe, I sent you a PM as well. Having the same issue. Hopefully you can help me. Thanks!

                            Comment


                              #15
                              I?m having the same issue. I decided to purchase the movie at full price hoping that would clear my cart. It did not work. How can I clear my cart?

                              Comment

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