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VUDU app on Sony Z9F, A9F, Z9D

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    VUDU app on Sony Z9F, A9F, Z9D

    The VUDU application on the Sony displays has a programming error when pausing or attempting to edit picture mode settings when viewing DolbyVision or HDR10 content. The Sony television exits the HDR/DV picture mode making it impossible to edit the HDR/DV settings for these titles (such as brightness, contrast, dynamic range etc..). Many of the native android apps on the Sony work properly so that when you pause an HDR/DV title, the tv remains in HDR mode and the settings can be edited.

    #2
    I agree! I have the same problem!

    Comment


      #3
      Update came out today..... Still not fixed.

      Comment


        #4
        Hello All,

        Thanks for your posts. We're aware of the issue and are actively investigating a fix. We'll keep you posted on when that may come. Our apologies for any inconvenience caused by this issue.
        Dan H.
        VUDU QA

        Comment


          #5
          Originally posted by DanielH View Post
          Hello All,

          Thanks for your posts. We're aware of the issue and are actively investigating a fix. We'll keep you posted on when that may come. Our apologies for any inconvenience caused by this issue.
          Thank you sir. Merry Christmas!

          Comment


            #6
            Glad to hear. If you need clarification of the problem, please reply.

            Comment


              #7
              I have this same issue with my A1E and hope that Team Vudu places their android tv app back to the Apps (video) sub section so we can have native framerate resolution (24hz/120hz) and the ability to enter into the action menu for Dolby Vision and HDR and enter our preferred calibrated settings.

              Comment


                #8
                Originally posted by DanielH View Post
                Hello All,

                Thanks for your posts. We're aware of the issue and are actively investigating a fix. We'll keep you posted on when that may come. Our apologies for any inconvenience caused by this issue.
                Any news update on this....could Team Vudu tell Sony/Google to put your app back in the Apps (video) category so we can make picture adjustments and enter our calibration settings.Thanks

                Comment


                  #9
                  Originally posted by johnboy View Post

                  Any news update on this....could Team Vudu tell Sony/Google to put your app back in the Apps (video) category so we can make picture adjustments and enter our calibration settings.Thanks
                  It is an Apps( Video). The problem is that it stops the movies and gets out of HDR mode when it stops.

                  Any adjustments you make in the Prime Video App transfers to Vudu. So you have to set with HDR mode you want to use in Prime Video and then it uses that in Vudu. That's one option.

                  Comment


                    #10
                    Originally posted by jpblanch75 View Post

                    It is an Apps( Video). The problem is that it stops the movies and gets out of HDR mode when it stops.

                    Any adjustments you make in the Prime Video App transfers to Vudu. So you have to set with HDR mode you want to use in Prime Video and then it uses that in Vudu. That's one option.
                    They switched it out of Apps (video) into plain Apps what the music apps use and Dolby is in the Neutral color temp and we cant get to change it out due to their implementation....Go to the vudu app and hit action menu and you will see that it just says Apps..

                    Comment


                      #11
                      Originally posted by johnboy View Post

                      They switched it out of Apps (video) into plain Apps what the music apps use and Dolby is in the Neutral color temp and we cant get to change it out due to their implementation....Go to the vudu app and hit action menu and you will see that it just says Apps..
                      No mine says Apps (video)

                      Attached Files

                      Comment


                        #12
                        Originally posted by jpblanch75 View Post

                        No mine says Apps (video)
                        On my A1E 2017 they moved it to just Apps it use to be for us in Apps Video.


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                          #13
                          Delete double post.....

                          Comment


                            #14
                            Originally posted by johnboy View Post

                            On my A1E 2017 they moved it to just Apps it use to be for us in Apps Video.

                            So odd they have it in different spots.

                            Comment


                              #15
                              Originally posted by jpblanch75 View Post

                              So odd they have it in different spots.
                              Yeah,thats our complaint,that in Apps we cant make any adjustments in Dolby Vision or HDR because the video pauses and kicks back into sdr mode when we try to adjust anything, unlike with Apps (video) we can make all of our adjustments per norm...

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