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The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

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Vudu flooding network

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    #16
    Re: Vudu flooding network

    The tiny font was a cut/paste goof... Oops!

    I'm in the CA Bay Area and it's a home plan - not business. Thanks for looking into it! I really like the Vudu box, but if my husband and I aren't watching the same movie, the other is inevitably on the computer and it's painful.

    I flashed the router (Linksys WRT-350N) firmware this morning with dd-wrt, and changed the tcp timeout to 120 as suggsted in another post. I haven't tried any downloads since to see if that helps.

    Comment


      #17
      Re: Vudu flooding network

      Originally posted by staypuppy View Post
      The tiny font was a cut/paste goof... Oops!

      I'm in the CA Bay Area and it's a home plan - not business. Thanks for looking into it! I really like the Vudu box, but if my husband and I aren't watching the same movie, the other is inevitably on the computer and it's painful.

      I flashed the router (Linksys WRT-350N) firmware this morning with dd-wrt, and changed the tcp timeout to 120 as suggsted in another post. I haven't tried any downloads since to see if that helps.
      Vudu customer support is aware of your issue. Please give them a call and speak with them on this.

      Comment


        #18
        Re: Vudu flooding network

        Originally posted by staypuppy View Post
        The tiny font was a cut/paste goof... Oops!

        I'm in the CA Bay Area and it's a home plan - not business. Thanks for looking into it! I really like the Vudu box, but if my husband and I aren't watching the same movie, the other is inevitably on the computer and it's painful.

        I flashed the router (Linksys WRT-350N) firmware this morning with dd-wrt, and changed the tcp timeout to 120 as suggsted in another post. I haven't tried any downloads since to see if that helps.

        You might also be interested in Tomato. Is is simpler to use than is dd-wrt, is updated much more frequently, and has a very nice graphical bandwidth meters.

        See: http://www.polarcloud.com/tomato/

        Comment


          #19
          Re: Vudu flooding network

          Originally posted by Jeff in Houston View Post
          You might also be interested in Tomato. Is is simpler to use than is dd-wrt, is updated much more frequently, and has a very nice graphical bandwidth meters.

          See: http://www.polarcloud.com/tomato/
          Tomato won't run on a WRT-350N DD-WRT is about the only choice for this router model...

          Comment


            #20
            Re: Vudu flooding network

            I'll keep an eye on Tomato for future support for the 350N... thanks for the heads up!

            Comment


              #21
              Re: Vudu flooding network

              Originally posted by staypuppy View Post
              I'll keep an eye on Tomato for future support for the 350N... thanks for the heads up!
              Unless someone else picks up on the Tomato firmware development there will not be support. Richard has already stated that he is not compelled to support other broadcom chipsets at this time.

              Comment


                #22
                Re: Vudu flooding network

                Originally posted by NA9D View Post
                Vudu customer support is aware of your issue. Please give them a call and speak with them on this.
                It's not just CSR. QA and DEV are investigating.

                LLN

                Comment


                  #23
                  Re: Vudu flooding network

                  I'm (tentatively) happy to report that for the first time in weeks I have a green light on the Vudu. I just got home and fired it up - and the new software reported that I was good to go with the 4 mbp connection for HD streaming.

                  Three variables have changed since this morning when the status was (and has been for weeks) yellow:

                  1. Vudu software update

                  2. WRT-350N router flash to dd-wrt v24 RC6

                  3. Set the TCP Timeout to 120

                  If you think it would be valuable I'm happy to reset the TCP timeout back to 3600 to see if the problem recurs, but clearly something fixed the problem -- or maybe the QA/Dev team tweaked the box remotely.

                  In the past I have "reset bandwidth" and it stayed green until I downloaded a movie. So, until I see it stay green through a few downloads I'm going to be a bit pessimistic.

                  Comment


                    #24
                    Re: Vudu flooding network

                    I wouldn't be surprised if it was your TCP timeout. What happens is that with a long TCP timeout, you end up with many "dead" connections open. Each time Vudu gets a chunk of a movie from a peer, it opens a connection. The amount of time that data is being sent is relatively short. So what happens is the router thinks the connection is open when it isn't in reality. Timeouts are so that you don't get a premature disconnection if there is a delay in getting data from a remote host.

                    Anyhow, what happens is with all these "dangling" connections, the router keeps opening more and more new ones. The dangling ones just hang around and don't terminate in short order. So many connections open up that it ends up getting close to what you have set for the maximum number of connections you have set. When that happens, the router gets very unstable and slows to a crawl.

                    When you set the timeouts short, the disconnect rather quickly and it keeps your total connection count much lower and the router is much happier!

                    Glad you fixed it!

                    Comment


                      #25
                      Re: Vudu flooding network

                      Originally posted by staypuppy View Post
                      In the past I have "reset bandwidth" and it stayed green until I downloaded a movie. So, until I see it stay green through a few downloads I'm going to be a bit pessimistic.
                      Please let us know how the new software works for you. The new software should fix a lot of problems in the ETA, and speed. It's more efficient and accurate.

                      LLN
                      PS: we did not have to tweak anything remotely. Everything comes as package for 1.2.0 upgrade.

                      Comment


                        #26
                        Re: Vudu flooding network

                        I spoke too soon. I just started a movie download, and my network is running at a crawl. Took close to a minute to load this page. Still the same initial problem. I'll give them a call tomorrow night if I get home in time.

                        Comment


                          #27
                          Re: Vudu flooding network

                          Originally posted by staypuppy View Post
                          I spoke too soon.
                          me too. We will have to do more research on your box.

                          LLN

                          Comment


                            #28
                            Re: Vudu flooding network

                            And no "Instant HD" viewing. Transformers HD started downloading 30 minutes ago and should be "available in about 2 hours"

                            Comment


                              #29
                              Re: Vudu flooding network

                              Originally posted by staypuppy View Post
                              And no "Instant HD" viewing. Transformers HD started downloading 30 minutes ago and should be "available in about 2 hours"
                              Someone will call you and get the network gears set up in your home. I could see your box were downloading at only 2.7Mbps when it needs > 3.4Mbps to provide Instant HD. We do have Comcast testing but we did not find this issue so we will have to study your network setup.

                              Thanks,
                              LLN

                              Comment


                                #30
                                Re: Vudu flooding network

                                Sorry I haven't had time to come back to this with my issues. It's been a crazy week at work.

                                I seem to have resolved the problem for now with some suggestions here and one from Vudu support. I lowered the TCP timeout as was recommended in this thread. The max connections was already set to max.

                                Per Vudu support I also tried setting my second unit to the lower bandwidth mode.


                                As of right now everything is working fine. I am going to try turning the second one back to normal now to see if the TCP timeout alone solved the problem.

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