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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

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Terms of Use - User Comments, Feedback, Reviews, Submissions

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The "Incorrect Aspect Ratio" Thread

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    Re: The "Incorrect Aspect Ratio" Thread

    Wild America on Vudu is 1.33:1, should be 2.35:1. I purchased it through Vudu, but interestingly, my Vudu purchase plays correctly at 2.35:1 on CinemaNow. I hope Vudu can update their encode, as I hate to be forced to go to other vendors to see my Vudu purchases displayed correctly

    Comment


      Re: The "Incorrect Aspect Ratio" Thread

      I was pretty disappointed when Colombiana was incorrect.

      Comment


        Re: The "Incorrect Aspect Ratio" Thread

        Originally posted by atlantafella View Post
        Freaks (1932) is window-boxed for the first few seconds in the opening scene immediately following the credits, then suddenly "pops out" to 4:3.
        I am not sure, but this could be correct and is common of older films. I have seen countless fims from the 1920s and 1930s and it is somewhat common for the the opening titles to the window-boxed and then the actual feature is in 4:3.

        Edit: I need to clarify this. I misread the post. While it is very common for older films to have opening title screens in a different aspect ratio than the main feature, it may be an issue if the beginning of the actual feature starts off in one ratio and then switches to 4:3. When I read the post about Freaks, I was thinking it was about the opening titles being different than the feature.

        Comment


          Re: The "Incorrect Aspect Ratio" Thread

          IMDB says it's 1.37 : 1, so that sounds right to me.

          http://www.imdb.com/title/tt0022913/...ef_=tt_dt_spec

          Comment


            Re: The "Incorrect Aspect Ratio" Thread

            Originally posted by nycomet View Post
            It really is surprising how many of the movies here are either the wrong aspect ratio or "pan and scan" source material was used to generate the streaming file.

            I realize that there are tens of thousands of movies, but I truly believe Vudu should have a Quality Control team to view each movie file in its entirely for evaluation prior to posting it for sale or D2D.

            If its too much to ask of Vudu workers, perhaps a few of the movie-UV-Vudu enthusiasts here would be willing to volunteer their services as "screeners" to evaluate HDX files before they go one sale to the public. Most of us have high quality home theater systems.

            At least Vudu knows that WE are indeed watching their HDX files and we post our findings on the Vudu forum when something is not right with a file. Our reports are not petty. Many here are avid film afficionados and as such, our input should be taken seriously.
            Agreed!

            Comment


              Re: The "Incorrect Aspect Ratio" Thread

              There is no excuse for all of these movies making it onto the Vudu service with incorrect aspect ratios. Some type of team must be formed to examine all films and compare the quality and aspect ratio with the actual data of the original films and shows to make sure it is correct before it is made available for purchase. There is no excuse for this, and I'm really sick of all the streaming sites like Vudu, Amazon, and Netflix constantly blaming studios for problems with content and accepting none of the blame themselves.

              The streaming provider has a responsibility to make sure it is obtaining the proper copy of every video it licenses for rental and purchase by customers, people that buy and rent need to keep holding streamers to a higher standard and force them to put up unaltered content. Vudu and all the others need to get their asses on the phone and keep pestering the studios, and if they won't give up the true copies of films and shows then don't buy their licenses.

              Anyone unhappy with an altered aspect ratio or bad quality video they purchased or rented, demand a refund from Vudu and explain you won't buy anything else until they get serious about this issue and take steps to fix this major problem going on.

              Comment


                Re: The "Incorrect Aspect Ratio" Thread

                Originally posted by Emissary35 View Post
                There is no excuse for all of these movies making it onto the Vudu service with incorrect aspect ratios. Some type of team must be formed to examine all films and compare the quality and aspect ratio with the actual data of the original films and shows to make sure it is correct before it is made available for purchase. There is no excuse for this, and I'm really sick of all the streaming sites like Vudu, Amazon, and Netflix constantly blaming studios for problems with content and accepting none of the blame themselves.

                The streaming provider has a responsibility to make sure it is obtaining the proper copy of every video it licenses for rental and purchase by customers, people that buy and rent need to keep holding streamers to a higher standard and force them to put up unaltered content. Vudu and all the others need to get their asses on the phone and keep pestering the studios, and if they won't give up the true copies of films and shows then don't buy their licenses.

                Anyone unhappy with an altered aspect ratio or bad quality video they purchased or rented, demand a refund from Vudu and explain you won't buy anything else until they get serious about this issue and take steps to fix this major problem going on.
                Agreed!! In fact I just purchased 2 more movies and both sure enough were in the wrong aspect ratio. Honestly, I just don't get it. It's not that hard to check to make sure you are encoding it correctly especially since Vudu is a streaming service they should be the experts at making sure it's encoded in the correct aspect ratio. With the exception of a few to me it looks like the studios are sending the correct prints, but Vudu is encoding them improperly.Disney has always been bad about their prints being in the wrong aspect ratio, but Vudu should insist that the studios send the right print. For example, I wanted to buy 2 Disney movies The Journey of Natty Gann and The Last Flight of Noah's Ark, but I won't because both are incorrect. The only reason I have ended up with purchasing some in the incorrect ratio to begin with is because I was doing Disc to Digital and I didn't check before hand. I just assumed Vudu was doing there job, but I have been checking recently. They really need to get on the ball with QC. I know many of us who enjoy movies at home would be really grateful for the best presentation possible of every movie we purchase. Thanks, Bob

                Comment


                  Re: The "Incorrect Aspect Ratio" Thread

                  Originally posted by Surfs2 View Post
                  For example, I wanted to buy 2 Disney movies The Journey of Natty Gann and The Last Flight of Noah's Ark, but I won't because both are incorrect.
                  If you come across movies that are incorrect, please post the details so they can be added to the list.

                  The Journey of Natty Gann (OAR: 2.35:1, Vudu: 1.33:1)
                  The Last Flight of Noah's Ark (OAR: 1.85:1, Vudu: 1.33:1)

                  Comment


                    Re: The "Incorrect Aspect Ratio" Thread

                    Just updated the list. Thanks again, everyone!

                    Comment


                      Re: The "Incorrect Aspect Ratio" Thread

                      I just added a bunch of DVD and Blu-ray discs earlier this week, and noticed a Hitchcock classic was stretched.

                      Shadow of a Doubt (OAR: 1.33:1, VUDU: 1.78:1)

                      Comment


                        Re: The "Incorrect Aspect Ratio" Thread

                        Robin Hood (1991) (OAR: 1.85:1) has been fixed to the correct 1.85:1 ratio!

                        Comment


                          Re: The "Incorrect Aspect Ratio" Thread

                          Bread and Tulips (OAR: 1.85:1, Vudu: 1.33:1)

                          Ginger Snaps (OAR: 1.85:1, Vudu: 1.33:1)

                          Waxwork (OAR: 1.85:1, Vudu: 1.33:1)

                          Comment


                            Re: The "Incorrect Aspect Ratio" Thread

                            Originally posted by JustinS View Post
                            I just added a bunch of DVD and Blu-ray discs earlier this week, and noticed a Hitchcock classic was stretched.

                            Shadow of a Doubt (OAR: 1.33:1, VUDU: 1.78:1)
                            Come on, team, please try to get this one fixed.

                            Comment


                              Re: The "Incorrect Aspect Ratio" Thread

                              Father Goose (OAR: 1.85:1, Vudu: Windowboxed, Black Bars on all 4 Sides)

                              http://www.vudu.com/movies/#!content/22761/Father-Goose

                              Glad that I checked. I almost bought it.

                              Comment


                                Re: The "Incorrect Aspect Ratio" Thread

                                I did a Disc 2 Digital transfer on SHANGHAI TRIAD.

                                http://www.vudu.com/movies/#!content...Shanghai-Triad

                                Even though it was only in SD, I figured it would look as good as my dvd, so I have it a shot. The movie is windowboxed on all 4 sides, letterboxed in a 4X3 transfer. It's UNWATCHABLE. I cannot believe that transfers like these were ever provided.

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