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The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

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The "Incorrect Aspect Ratio" Thread

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    Re: The "Incorrect Aspect Ratio" Thread

    Originally posted by mjmbond View Post
    I've noticed a couple examples where I'm seeing the correct OAR, but it's specified as incorrect in the OP. An example is The Final Element. (It's 2.40:1 as I see it, definitely not 1.78:1.) Is this simply a matter of the OP's list not being updated?
    I can confirm this. Just checked on my Roku and The Fifth Element is indeed 2.40:1.

    The list only gets updated when someone posts here. You're the first person to mention that it's been fixed, so I'm sure the list will be updated soon.

    If you see any other movies that have been fixed, please post the info here so the list can be updated. Thanks.

    The main reason I'm asking is that I'm wondering if it's possible that for some movies, a new encode with the proper AR has been provided to newer purchasers on a "going forward" basis, and prior purchasers are stuck with the old, incorrect encode. I've always assumed that existing owners would be give a newer encode, is it possible that this isn't the case?
    When a movie gets fixed, it's fixed for everyone.

    Comment


      Re: The "Incorrect Aspect Ratio" Thread

      Thanks. I understand now that I need to post to have the list updated. I'm glad that my other concerns are probably not real

      Comment


        Well Done!

        Originally posted by jond76 View Post
        I'm sure this has been brought up but I couldn't find it.

        Any way you could pass on the request for this movie in its correct aspect ratio? I just around to watching this and was highly disappointed that its wrong.

        I really want to jump into ultraviolet with both feet, but things like this make me hesitant.

        Thanks!
        I think it's nice that the company is willing to correct these issues yes? Typically you are dealing with a faceless behemoth who couldn't give two shakes, in fact when I converted some DVD's I just thought, oh well I can live with the incorrect aspect ratio, as it makes really millimeters of difference.

        But I'm so glad that:
        A: Someone had the wherewithal to point this out.
        and that B:

        Someone from Vudu actually cares enough about the customer experience to literally do something about it.

        Well done everyone, just really great to see some positivity!

        Hey here's another one for the list:

        The Kings Speech - Great film by the way

        Comment


          Re: The "Incorrect Aspect Ratio" Thread

          Originally posted by mjmbond View Post
          I appreciate this thread, as I too care about getting the OAR.

          I've noticed a couple examples where I'm seeing the correct OAR, but it's specified as incorrect in the OP. An example is The Fifth Element. (It's 2.40:1 as I see it, definitely not 1.78:1.) Is this simply a matter of the OP's list not being updated? The main reason I'm asking is that I'm wondering if it's possible that for some movies, a new encode with the proper AR has been provided to newer purchasers on a "going forward" basis, and prior purchasers are stuck with the old, incorrect encode. I've always assumed that existing owners would be give a newer encode, is it possible that this isn't the case?. In addition to OAR issues, I'm always hopeful that some DD2.0 encodes will be updated to DD5.1 (The Matrix in DD2.0 ), bit now I'm wondering if that will be the case
          Please list off the titles corrected for me and I'll update the list.

          I just added The Fifth Element to the Corrected Titles and War of the Worlds to the Incorrect Ratio titles.

          Comment


            Re: The "Incorrect Aspect Ratio" Thread

            Just D2D for The Abyss. Wish I had found this thread earlier as only standard version is available and even then no widescreen but 4:3 (looks bad).

            Comment


              Re: The "Incorrect Aspect Ratio" Thread

              Originally posted by Popcorn View Post
              Just D2D for The Abyss. Wish I had found this thread earlier as only standard version is available and even then no widescreen but 4:3 (looks bad).
              Worse than 4:3, it's 4:3 stretched to 16:9

              Comment


                Re: The "Incorrect Aspect Ratio" Thread

                Originally posted by mjmbond View Post
                Worse than 4:3, it's 4:3 stretched to 16:9
                I got this one on my account too. The quality itself isn't even standard DVD quality, it looks like something off of a Laserdisc THEN stretched to fill the screen. It's nearly unwatchable.

                Comment


                  Re: The "Incorrect Aspect Ratio" Thread

                  Originally posted by prkprkprk View Post
                  I got this one on my account too. The quality itself isn't even standard DVD quality, it looks like something off of a Laserdisc THEN stretched to fill the screen. It's nearly unwatchable.
                  LOL! You're description is pretty darn accurate!

                  Comment


                    Re: The "Incorrect Aspect Ratio" Thread

                    Originally posted by prkprkprk View Post
                    I got this one on my account too. The quality itself isn't even standard DVD quality, it looks like something off of a Laserdisc THEN stretched to fill the screen. It's nearly unwatchable.
                    there are some interesting news about the abyss.

                    yes that is correct on vudu. its stretched. however on my setting for the receiver. if I set it to 4:3 when it will have the proper black bars on the side.

                    however there is even better news.. now that you have it in your collection.. try flixster, target ticket and cinema now. tell me what you? you might like what you see. if you play the cards right.

                    Jacob

                    Comment


                      Re: The "Incorrect Aspect Ratio" Thread

                      Originally posted by Jacob305 View Post
                      there are some interesting news about the abyss.

                      however there is even better news.. now that you have it in your collection.. try flixster, target ticket and cinema now. tell me what you? you might like what you see. if you play the cards right.
                      Jacob
                      Um, care to be a little less cryptic? I checked my Flixter account and my UV copy of The Abyss doesn't show up there, and it doesn't appear for purchase either.

                      Comment


                        Re: The "Incorrect Aspect Ratio" Thread

                        Ok, I need to apologize to Jacob305 here... What I said about my Flixter account above is true, but my Cinema Now account was a different story.

                        The Abyss SE is appearing in CN, and it displays in the correct OAR, albeit only in SD. Still, a nice improvement over the Vudu version! Thanks Jacob305

                        Comment


                          Re: The "Incorrect Aspect Ratio" Thread

                          Originally posted by mjmbond View Post
                          Ok, I need to apologize to Jacob305 here... What I said about my Flixter account above is true, but my Cinema Now account was a different story.

                          The Abyss SE is appearing in CN, and it displays in the correct OAR, albeit only in SD. Still, a nice improvement over the Vudu version! Thanks Jacob305
                          not only that.. its even a better version then the dvd. it seems the dvd was missing some stuff on the bottom. you look at the dvd and then cinema now will notice that is more info on the bottom. at the moment, it seems that this is the best version of the abyss for now with the special edition. while its not remastered on the theatre version.. a least we got a decent copy until the blu ray shows up. if it ever does.

                          This version of the abyss should show up on all 3 with cinema now, flixster, and target ticket.

                          I guess the real question is how vudu can get that version? perhaps one of the experts can look into it?

                          Jacob

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                            Re: The "Incorrect Aspect Ratio" Thread

                            Originally posted by Jacob305 View Post
                            I guess the real question is how vudu can get that version? perhaps one of the experts can look into it?
                            Jacob
                            +1!

                            Comment


                              Re: The "Incorrect Aspect Ratio" Thread

                              I eMailed FOX about it and got this reply back from them....
                              ---------------------------------------------------------------
                              "Thank you for your email and interest in Fox Products! Die Hard 2 and The Abyss: Special Edition are only available in 16x9 through VUDU.

                              Thank you,
                              Fox Customer Care"
                              ---------------------------------------------------------------

                              Sounds like they have no plans and do not care to fix the issue....

                              Comment


                                Re: The "Incorrect Aspect Ratio" Thread

                                Is there a thread for movies originally in 5.1 that are just stereo?

                                Have a ton of HDX films that have inferior soundtracks to their SD DVD counterparts.

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