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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

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Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
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The "Incorrect Aspect Ratio" Thread

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  • Blurayfan
    replied
    Re: The "Incorrect Aspect Ratio" Thread

    Originally posted by Jerry8169 View Post
    Just bought the series Quantum Leap while it was on sale. However, it is showing as a full screen on my HD tv, which it shouldn't as it was never shot in widescreen. It should be the older 4x3 aspect, not 16x9. I didn't see any tv series in the list, but I didn't go through every page of the post either, so if someone else already posted for this show, I apologize for posting it again.
    I own this series and played multiple episodes, they all were shown in 4x3. Could you state which episode you tried that was widescreen.

    Leave a comment:

  • Jerry8169
    replied
    Re: The "Incorrect Aspect Ratio" Thread

    Just bought the series Quantum Leap while it was on sale. However, it is showing as a full screen on my HD tv, which it shouldn't as it was never shot in widescreen. It should be the older 4x3 aspect, not 16x9. I didn't see any tv series in the list, but I didn't go through every page of the post either, so if someone else already posted for this show, I apologize for posting it again.

    Leave a comment:

  • wolverine2k3
    replied
    Re: The "Incorrect Aspect Ratio" Thread

    The Apartment (1960) (OAR: 2.35:1, VUDU: 1.78:1)

    Leave a comment:

  • Allensfilm
    replied
    Re: The "Incorrect Aspect Ratio" Thread

    Here are movies I have been able to confirm have the wrong ratio on VUDU but the proper ratio on Fandangonow
    I would rather watch them on VUDU but till they are fixed these titles will have to be watched on Fandangonow....
    Please fix these issues VUDU...

    Batman Begins

    Blazing Saddles

    Demolition Man

    Mad Max Roadwarrior

    Mad Max Beyond the Thunderdome

    Looney Toons Back in Action

    Outlaw Josey Wales

    Tango and Cash

    They Live

    Leave a comment:

  • yunro
    replied
    Re: The "Incorrect Aspect Ratio" Thread

    Hi, just found out that the Sinatra McQueen film, Never So Few is incorrectly displayed at 1.78:1, it is a CinemaScope picture and should be 2.35:1 as it is during the opening credits.

    Leave a comment:

  • MovieLover500
    replied
    Re: The "Incorrect Aspect Ratio" Thread

    Originally posted by Capt-Cupcake View Post
    Did everyone get the email about upgrading all HD copies to HDX? This is troublesome. Some of The universal monster films (Frankenstein, Mummy, Invisible Man) are in the incorrect "stretched" aspect ratio in HDX only. On those films, the HD version is the only version that you can watch (and the SD version). The HDX versions are just awful

    I'm afraid they're going to take away the HD versions, and those films will only be able to be viewed in standard DEF because those HDXs are stretched so badly
    It looks like they've removed the HD version for Invisible Man (at least, I can't choose it as an option). As noted above (but not in the first thread), Invisible Man is stretched in HDX version, but is correct in SD.

    There are other movies where there is still an HD version available to choose from, so I'm not sure what's going on.

    Leave a comment:

  • MovieLover500
    replied
    Re: The "Incorrect Aspect Ratio" Thread

    1938's Holiday is stretched into widescreen when it should be 1.37 : 1

    Leave a comment:

  • Capt-Cupcake
    replied
    Re: The "Incorrect Aspect Ratio" Thread

    Phantasm and Phantasm III have both finally been corrected!

    Leave a comment:

  • Unca Neil
    replied
    Re: The "Incorrect Aspect Ratio" Thread

    Originally posted by ggoblin31 View Post
    Good lord, can we please get BATMAN BEGINS and CHRISTINE fixed? It is a CRIME to see any John Carpenter films in anything but 2:39:1 widescreen. This hasn't been changed in YEARS now. Please!
    Agreed! I feel like I'm wearing blinders...

    Leave a comment:

  • dunnvudu
    replied
    Re: The "Incorrect Aspect Ratio" Thread

    Wild Bunch (1969)

    I just purchased the Wild Bunch. During the credits it has the correct aspect ratio. As soon as it passes the credits, it zooms in and has the incorrect aspect.

    Leave a comment:

  • ralphap80
    replied
    Re: The "Incorrect Aspect Ratio" Thread

    Tales from the Crypt Demon Knight is now in its correct widescreen ratio! Hope to see more get corrected!

    Leave a comment:

  • Capt-Cupcake
    replied
    Re: The "Incorrect Aspect Ratio" Thread

    Originally posted by Elimyboy1 View Post
    My dad always said"When you get too big it gets sloppy"
    This isn't an issue of 'getting too big'. It's been this bad for a long time.

    Vudu is so close to perfect, and these aspect ratio problems are a blemish on an otherwise excellent service.

    Leave a comment:

  • Elimyboy1
    replied
    Re: The "Incorrect Aspect Ratio" Thread

    I have bought over 150 titles on vudu and never had a problem until this week. I purchased 3 films, Ben Hur, Escape from LA and used an ultraviolet ticket for Christine. All three aspect ratios were wrong. Ben hur became 4x3 after the overture ran out. This is unacceptable. Escape from LA was cropped with the sides blacked out. John Carpenter would have a heart attack. Christine went from Panavision letterboxed to 4x3!!. They must have poor programmers or are getting bad prints from the studio or it is a software issue with them upgrading to HDX-a major mistake with some of the older films.
    They are getting bad with their product. I spoke to an operator and she said she would look into it. From now on I am only renting some of these duds and looking up the correct widescreen on the IMDB before going near this streaming carrier again. Very disappointed with VUDU. My dad always said"When you get too big it gets sloppy" Go with the blurays instead. You are in control and told what widescreen it is. Now I know why Mr. Spielberg did not want his films coming out 4x3 cropped. Half the picture is missing.

    Leave a comment:

  • Surfs2
    replied
    Re: The "Incorrect Aspect Ratio" Thread

    I agree 100% still waiting on several to get fixed and I had more to add to list, but I finally just gave up hope that anything will get fixed! Lol



    Originally posted by Tom Erik Smith View Post
    This list is becoming quite ridiculous... and should be top priority for Vudu to fix, surely... as well as sync issues and subtitle issues that are being left for years unsolved needing someone to bump them in the forum every other year. I mean this is a movie and tv show service after all. I would rather the Vudu team put all their time and energy into fixing the current titles that people buy (pay vudu money for) which are essentially broken but can't get a working replacement for years, if ever (which would be unacceptable in virtually every other business) than giving us new fancy features etc.

    I may be wrong (and hope I am), but it doesn't seem like threads like these are very high in the priority list.

    This is really a shame because Vudu is by far the best service that there is at the moment... but they don't really act like it.

    We love you Vudu... please love us back.

    Leave a comment:

  • Tom Erik Smith
    replied
    Re: The "Incorrect Aspect Ratio" Thread

    This list is becoming quite ridiculous... and should be top priority for Vudu to fix, surely... as well as sync issues and subtitle issues that are being left for years unsolved needing someone to bump them in the forum every other year. I mean this is a movie and tv show service after all. I would rather the Vudu team put all their time and energy into fixing the current titles that people buy (pay vudu money for) which are essentially broken but can't get a working replacement for years, if ever (which would be unacceptable in virtually every other business) than giving us new fancy features etc.

    I may be wrong (and hope I am), but it doesn't seem like threads like these are very high in the priority list.

    This is really a shame because Vudu is by far the best service that there is at the moment... but they don't really act like it.

    We love you Vudu... please love us back.

    Leave a comment:

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