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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

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2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
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6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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Vudu Insta Watch

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  • Capt-Cupcake
    replied
    Re: Vudu Insta Watch

    I've crossed the 24 hour mark on my in-store/savings catcher app purchase and still nothing :-(

    Leave a comment:

  • lujan
    replied
    Re: Vudu Insta Watch

    Originally posted by Capt-Cupcake View Post
    'add' them, how?
    They come with 4 UV codes, one for each movie.

    Leave a comment:

  • Capt-Cupcake
    replied
    Re: Vudu Insta Watch

    Originally posted by DanielH View Post
    Do you see the receipt for the second on in the savings catcher application? Send me the TC# at the bottom of the receipt in a PM. I'd like to take a look!
    It has been sent.

    Leave a comment:

  • Guest's Avatar
    Guest replied
    Re: Vudu Insta Watch

    Originally posted by Capt-Cupcake View Post
    I decided to try the in-store insta watch seeing as most people have been saying that it works better than the YB.com order. The movies I wanted were not all in stock at the first Walmart I went to, so I had to make two purchases at two Walmarts and scanned two receipts.

    I visited the two Walmarts about a half hour apart, and scanned each receipt about a half hour apart. The purchase from store # 1 was added to by Vudu library 90 minutes after the receipt was scanned. The second purchase, which was scanned only a half hour later, has still not been added to by library. It's been about 12 hours on that one. So we'll see!
    Do you see the receipt for the second on in the savings catcher application? Send me the TC# at the bottom of the receipt in a PM. I'd like to take a look!

    Leave a comment:

  • Capt-Cupcake
    replied
    Re: Vudu Insta Watch

    Originally posted by lujan View Post
    It finally came through but only with the latest movie "Age of Extinction" automatically done. I had to add the 3 other titles on this 4-pack.
    'add' them, how?

    Leave a comment:

  • Capt-Cupcake
    replied
    Re: Vudu Insta Watch

    I decided to try the in-store insta watch seeing as most people have been saying that it works better than the YB.com order. The movies I wanted were not all in stock at the first Walmart I went to, so I had to make two purchases at two Walmarts and scanned two receipts.

    I visited the two Walmarts about a half hour apart, and scanned each receipt about a half hour apart. The purchase from store # 1 was added to by Vudu library 90 minutes after the receipt was scanned. The second purchase, which was scanned only a half hour later, has still not been added to by library. It's been about 12 hours on that one. So we'll see!

    Leave a comment:

  • Capt-Cupcake
    replied
    Re: Vudu Insta Watch

    Originally posted by rdodolak View Post
    Well, for what ever reason instawatch isn't instant with the current implemenation. Why not allow the customer to buy the digital copy from Vudu but then have Walmart ship the physical copy? This would guarantee that the customer would get a digital copy instantly to watch.
    That's a smart idea!

    Leave a comment:

  • rdodolak
    replied
    Re: Vudu Insta Watch

    Originally posted by madmod20061 View Post
    It's been stated on other websites that if you return the disc they remove the copy from your library. Someone tested it out.
    Well, for what ever reason instawatch isn't instant with the current implemenation. Why not allow the customer to buy the digital copy from Vudu but then have Walmart ship the physical copy? This would guarantee that the customer would get a digital copy instantly to watch.

    Leave a comment:

  • madmod20061
    replied
    Re: Vudu Insta Watch

    Originally posted by rdodolak View Post
    Vudu and Walmart are looking at this the wrong way. What they should do is sell you the digital copy but then ship the physical copy for free. This way the customer gets the digital copy immediately while Vudu/WM eliminates the risk of a customer returning the physical copy for a refund after getting the digital copy.
    It's been stated on other websites that if you return the disc they remove the copy from your library. Someone tested it out.

    Leave a comment:

  • rdodolak
    replied
    Re: Vudu Insta Watch

    Vudu and Walmart are looking at this the wrong way. What they should do is sell you the digital copy but then ship the physical copy for free. This way the customer gets the digital copy immediately while Vudu/WM eliminates the risk of a customer returning the physical copy for a refund after getting the digital copy.

    Leave a comment:

  • madmod20061
    replied
    Re: Vudu Insta Watch

    Originally posted by DanielH View Post
    can you send me your receipt? I'll take a look to see what happened.
    It wasn't a receipt but an online order that shipped on Monday but I pm'd the order#. Funny thing is I just reordered one of the movies for store pickup to see if that would work better (The Faculty) and it came through immediately (3 times actually). Same with Indiana Jones and the Last Crusade. I'll just return the copies that come in the mail since they'll be duplicates now.

    Leave a comment:

  • Guest's Avatar
    Guest replied
    Re: Vudu Insta Watch

    Originally posted by madmod20061 View Post
    It's been 3 days since mine shipped and no email. Looks like I may have return and rebuy? Everything was eligible for instawatch. It just never triggered I guess. Who should I contact about this? Vudu or Walmart. I put a support request in with Walmart yesterday morning but haven't heard back yet.
    can you send me your receipt? I'll take a look to see what happened.

    Leave a comment:

  • lujan
    replied
    Re: Vudu Insta Watch

    Originally posted by Capt-Cupcake View Post
    I opened a ticket on this yesterday and now they are replying and saying I won't get the instawatch e-mail until 24 hours after the PICKUP date (oct 30).
    That's not always true because I ordered mine (Contraband) and I haven't picked it up and it's showing up on my Vudu account.

    Leave a comment:

  • Capt-Cupcake
    replied
    Re: Vudu Insta Watch

    Originally posted by DanielH View Post
    For Walmart.com orders, the Instawatch email should trigger with the shipment. It still can take up to 24 hours to have the movies added after you receive the shipment email.

    In-Store purchases will be added as soon as you scan the receipt and complete the process.
    I opened a ticket on this yesterday and now they are replying and saying I won't get the instawatch e-mail until 24 hours after the PICKUP date (oct 30).

    Leave a comment:

  • madmod20061
    replied
    Re: Vudu Insta Watch

    Originally posted by DanielH View Post
    For Walmart.com orders, the Instawatch email should trigger with the shipment. It still can take up to 24 hours to have the movies added after you receive the shipment email.

    In-Store purchases will be added as soon as you scan the receipt and complete the process.
    It's been 3 days since mine shipped and no email. Looks like I may have return and rebuy? Everything was eligible for instawatch. It just never triggered I guess. Who should I contact about this? Vudu or Walmart. I put a support request in with Walmart yesterday morning but haven't heard back yet.

    Leave a comment:

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