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Vudu Forum Guidelines

Vudu Forum Guidelines

The Vudu Forums are designed to help viewers get the most out of their Vudu experience. Here, Vudu customers may post information, questions, ideas, etc. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Vudu customers with questions and/or problems with their Vudu service, there are also off-topic areas available within the Vudu Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Vudu Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Vudu reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Vudu products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Vudu retains the right to monitor, edit, and/or remove posts within Vudu Forums, it does not necessarily review every comment. Accordingly, specific questions about Vudu products and services should be directed to Vudu customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Vudu, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Vudu a royalty-free, irrevocable, transferable right and license to use the Comments however Vudu desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Vudu will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Vudu is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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Vudu UHD - Compatible Devices List

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    Re: Vudu UHD - Compatible Devices List

    Originally posted by ryanmcv View Post
    Using the built-in Vudu app on my 2016 LG OLEDs, there is severe stuttering and audio drop-outs during UHD playback. I've tried two different LG C6 OLED TVs -- both using the latest TV firmware and Vudu app version. UHD titles are essentially unwatchable using the TV's Vudu app.

    Both TVs are hard-wired to a gigabit fiber Internet connection. All other built-in apps on the TVs work just fine -- I just finished streaming Stranger Things in Dolby Vision using the built-in Netflix app. No stuttering or audio drop-outs to report with Netflix. So this definitely appears to be a Vudu app issue. I started a couple of months ago, about the time the Vudu app was last updated.

    If it's not fixed soon, I'm going to have to pick up a Chromecast Ultra -- but those apparently have their own issues with Vudu UHD playback.
    Can you please power-cycle your TV to see if this clears things up for you. Let us know if this behavior continues.

    Comment


      Originally posted by FelipeF View Post
      Re: Vudu UHD - Compatible Devices List



      Can you please power-cycle your TV to see if this clears things up for you. Let us know if this behavior continues.
      That seems to have helped for now. I also purchased a Chromecast Ultra and luckily Vudu UHD works perfectly with that. I'll post again if anything changes.

      Comment


        Originally posted by Walter-S_North_Carolina View Post
        Re: Vudu UHD - Compatible Devices List

        Hello,

        Now that Vudu is an app on AppleTV, does the Apple TV 4k model support Vudu 4k Playback with or without Atmos?

        Thank you.

        -Walter

        I think the VUDU Apple TV Apple is is capped at 1080p until VUDU upgrades it. ( hopefully soon). Also Dolby Atmos is not supported by Apple at the moment but they have actually stated that they will in the future(i'm thinking next year) unless they surprise us.

        Comment


          Looks like others have been able to use the VUDU app on their LG UH658500 TV to play the UHD versions of their movies. When I view my UHD titles it shows that "You own UHD" but when I play a title that I own in UHD and go the play settings at the bottom of the screen it only shows the options to play in SD or HDX.

          The VUDU app Playback Quality settings in the main settings area of the app only show the SD and HDX options as well.

          I have restarted the TV and also uninstalled and reinstalled the VUDU app.

          My TV has the latest firmware and the TV says that the VUDU app is up-to-date (Vudu Client Version 3.1.0 (rev 139126))

          Anyone have any idea what's going on or what I could do?

          Comment


            Are the 2017 Vizio P and M Series compatible with 4K + HDR? Only the 2016 ones are listed to have HDR.

            Comment


              Originally posted by boomsky7 View Post
              Are the 2017 Vizio P and M Series compatible with 4K + HDR? Only the 2016 ones are listed to have HDR.
              I have the 2017 P series and it has 4k + HDR.

              Comment


                Originally posted by 4kcinema View Post
                I really want to know when I'll be able to watch Vudu UHD on my Sony OLED.
                Any update on when Vudu UHD will be enabled on Sony's OLED TVs?

                Comment


                  Woohoo!!! Finally HDR10 from Vudu! I'm seeing HDR from Vudu with my Roku!! Which is only HDR10 capable.

                  only some uhd titles though. But at least that is a start.

                  Comment


                    I see there are over twenty five titles with HDR10 right now!

                    Comment


                      Anyone know how to get the HDR10 to activate? I see the HDR logo on my movie selection screen, but it is greyed out. I have a projector only capable of doing HDR up to 30Hz and my Roku Premiere+ is setup to output that, if it sees it. I'm starting to wonder if Vudu will only output HDR10 at 60Hz, which my projector is not capable of receiving. That would be a real bummer!

                      Comment


                        Originally posted by Anarchist View Post
                        Anyone know how to get the HDR10 to activate? I see the HDR logo on my movie selection screen, but it is greyed out. I have a projector only capable of doing HDR up to 30Hz and my Roku Premiere+ is setup to output that, if it sees it. I'm starting to wonder if Vudu will only output HDR10 at 60Hz, which my projector is not capable of receiving. That would be a real bummer!
                        I am not sure about projectors but on both my LG OLED and Samsung TV I had to go into the HDMI settings and turn on HDMI UHD Color in order for it to accept HDR.

                        Comment


                          What's the deal with the Sony Vudu App?

                          Have a Z9D with android tv, expecting a dolby vision update within the next month - Any chance this unit will be getting a Vudu update to run Dolby Vision when it becomes available or at the very least HDR 10 like the nVidia shield?

                          Comment


                            No love for the PS4 Pro???

                            Comment


                              I just bought a Samsung Blu-ray Disc Player UBD-M9500 because it was added to your list of 4k plus HDR playback. But, it will not play movies in HDR. What is going on?

                              Comment


                                The Vudu app on my 2016 Samsaung KS8000 was just updated to widget version 6.1.18 (19802). I also have the latest firmware for my TV installed. When I played the UHD version of Wonder Women or Batman v. Superman, a banner across the top of the TV was displayed with logos for UHD, HDR, and ATMOS, yet the movie is not activating HDR10 on my TV.

                                I also noticed the first post was edited a couple of days ago and the 2016 KS TVs are still listed as not being able to process HDR10 with the Vudu app. So I want to confirm that the app on my TV cannot playback in HDR10, regardless of what the notification banner states.

                                Comment

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