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FANDANGONOW GIFT CARDS - being rejected by VUDU randomly.

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    #16
    My FandangoNOW gift cards are not working on Vudu either. I'm really hoping this gets resolved. Thanks!

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      #17
      Mine is not working as well

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        #18
        You would think this would be an easy fix since Fandango owns both. if a FandangoNow gift card balance shows on FandangoNow then why wouldn’t it show up on Vudu?

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          #19
          FelipeF any update?

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            #20
            Fandango on Twitter sent me a DM with a 888 number for Vudu and said please give them a Call. I wonder if they are going to fix it on a card by card basis now?

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              #21
              I received a FandangoNow gift card and when I tried adding it Vudu, I get an error about card being invalid. I check the gc at FandangoNow and it is valid. It is NOT a Fandango gift card, but a FandangoNow gift card. I am not sure what the issue is or why a zip code is require to add a gift card. FandangoNow CS said to contact Vudu to fix the issue.

              Comment


                #22
                I have a bunch of fandango and fandangonow gift cards and tried all of them. Only one was accepted and it was a fandango gift card. I hope it’s resolved soon.

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                  #23
                  Still no resolution or response from VUDU? I have a FandangoNow digital gift card that won’t redeem in VUDU but is valid on FandangoNow.com. And what’s the purpose of having to input a ZIP code when redeeming? The gift cards do not have a ZIP Code. If the digital gift card was a gift, it’s anybody’s guess what the ZIP code used to purchase the gift card was. I’m inclined to think it has something to do with this ZIP Code mismatch, since it’s not your billing ZIP Code. Again, why even require a ZIP Code? Makes no sense, and the fact that a FandangoNow digital gift card won’t even work on VUDU is incredibly frustrating.

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                    #24
                    same here, bought a fandangonow card because im not in the US and VUDU won't accept it...
                    the craziest part is I have a 25$ credit on my vudu account that i can't even use since they started blocking non-USA paypal account...
                    sent them 2 emails, no response at all.... really? what kind of customers service is that VUDU????

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                      #25
                      They did it! (by the way that's not me holding it if you are wondering)

                      This was at wal-mart today!


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                        #26
                        It is 630pm EDT on July 6th, 2021 and my two FandangoNow gift cards will not add to my Vudu account. This issue is not fixed.

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                          #27
                          FelipeF Do we have any updates on this? It’s been nearly two months with no word from VUDU. I have FandangoNow (not Fandango) gift cards that show as valid on FandangoNow, but invalid on VUDU. Please advise.

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                            #28
                            Have a FandangoNow gift card as well (Not a Fandango GC) and it is invalid at Vudu.

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                              #29
                              I just bought a Fandangonow card an hour ago, it doesn't work on Vudu. Anyone get it to work or their card replaced how?

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                                #30
                                Originally posted by loudestdog View Post
                                I just bought a Fandangonow card an hour ago, it doesn't work on Vudu. Anyone get it to work or their card replaced how?
                                nop, fandangonow cards dont work on vudu regardless what they say, and the customers service wont even respond to email about this issue.. The only solution I found is to buy movies on fandango that are available Movies Anywhere so they port to Vudu but at this point its better to just watch them on Movies Anywhere because it has the best quality of all the streaming services.

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