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Vudu Forum Guidelines

Vudu Forum Guidelines

The Vudu Forums are designed to help viewers get the most out of their Vudu experience. Here, Vudu customers may post information, questions, ideas, etc. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Vudu customers with questions and/or problems with their Vudu service, there are also off-topic areas available within the Vudu Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Vudu Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Vudu reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

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For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Vudu, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Vudu a royalty-free, irrevocable, transferable right and license to use the Comments however Vudu desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Vudu will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Vudu is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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FANDANGONOW GIFT CARDS - being rejected by VUDU randomly.

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    3 days I emailed them without a response, I'll wait a few more until I contact the BBB. In this case they are required to accept them they bought the company name and even advertised they do accept them under website faq, sad company with sad customer service if they're not fixing or responding to this they going to learn the hard way with complaints to the government. But never again will I buy even a vudu card now they've lost my business, and I have close to a thousand movies on various services, rule number one in business you don't screw over customers that are keeping you in business.


      Hate you guys are having this trouble getting VUDU to accept your FandangoNOW gift cards, it is frustrating. I had the same problems as described here in this forum. Now the cards do have to be FandangoNOW. I had 2 that they said were invalid BUT we’re good on the Fandango website. Long story short I kept sending emails, worrying VUDO customer service, even sent .jpg images of my cards for them to verify them. Finally they relented and sent me a new digital card in the amount of the 2 problem cards, which worked just fine and was added to my account. Yippee, happy me.
      give it a try maybe it will work for you


        Every FN gift card I have tried on Vudu has worked so far. It's the Fandango ones that don't work. I have two left that I haven't tried because the Vudu site will only allow up to 3 at a time.

        639 UHD
        793 HDX
        5 SD


          Just bought (2) $25 FandangoNOW gift cards at supermarket & both are being rejected on saying they are invalid. So how are people getting this resolved? Email customer service?