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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

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2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
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6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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Willy Wonka UHD not porting in from Movies Anywhere

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    #46
    Originally posted by Wasteland View Post
    Just great. Now I have duplicates of this title. One in UHD and one in HDX. Can't these things just be simple?!
    Worse here, I have duplicates and both are in HDX.

    802 UHD
    818 HDX
    5 SD

    Comment


      #47
      Originally posted by lujan View Post

      Worse here, I have duplicates and both are in HDX.

      802 UHD
      818 HDX
      5 SD
      At first I thought I had the same situation with both HDX. When I sorted alphabetically, I have one owned UHD and one owned HDX. Here is my suspicion.

      As VUDU had UHD on the older version, that is the one that upgraded to UHD and the newer version, the one that shows as recently added, shows as HDX.

      Comment


        #48
        Originally posted by B2Net View Post

        At first I thought I had the same situation with both HDX. When I sorted alphabetically, I have one owned UHD and one owned HDX. Here is my suspicion.

        As VUDU had UHD on the older version, that is the one that upgraded to UHD and the newer version, the one that shows as recently added, shows as HDX.
        Sorting doesn't help for my library but I'm thinking it's because I bought the UHD version on my secondary Vudu account which came from FandangoNow.

        802 UHD
        818 HDX
        5 SD

        Comment


          #49
          I believe I D2D Wonka years ago in HDX, then bought the UHD version when they added it. I think I might be able to get CS to remove the old D2D one. Is there an easy to see if I got that by D2D?

          Comment


            #50
            Showed up in my Purchase History on 12/03/22 for $0.00.........Anyway for Vudu to fix this so we don't have duplicates in our Libraries?

            This one was the existing Title, with HDX and UHD as possible purchasing options.....

            Fantasy | Kids & Family | 1971 G 100 min CC
            (41,186)
            91% age 8+

            This newer one with a lot less reviews no longer has higher quality purchasing options.....

            Fantasy | Kids & Family | 1971 G 100 min CC
            (124)
            91% age 8+

            Comment


              #51
              I've tried to get d2d movies removed before and was told at the time they can't remove d2d movies or mix & match purchases.

              I had an extra hdx copy pop up too.

              Comment


                #52
                Originally posted by unclio03 View Post
                I've tried to get d2d movies removed before and was told at the time they can't remove d2d movies or mix & match purchases.

                I had an extra hdx copy pop up too.
                They told me the same before, supposedly something to do with UV and how it always pushes a deleted movie back into your Vudu library, which I always find odd since UV is DEAD. There should be no way for those movies to keep porting in?? IDK. Same thing happened with The Lion King and another Disney movie back when MA was Disney Movie Insides. I was able to get Little Mermaid fixed (I think it was that one), but still stuck with two Wonks and two Lion Kings, and now Vudu and MA both claim they can't even see the HDX version of Lion King in my library at all to remove it.... lmao

                Comment


                  #53
                  My copy just got downgraded to HDX again!

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