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In-Home D2D Bugs - Movie not recognized / Mapping Issues

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    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Originally posted by madmod20061 View Post
    Knocked up is fixed already! Also the Croods. Not sure about the rest.

    I guess it's good that things are getting fixed even if there seems to be no Rhyme or Reason. Stuff reported on the first page is still not fixed but the Croods is? Odd. I'm still happy we are seeing movement though.
    Some of the others are live as well but some aren't.

    The following are also working at this moment:

    Entered: The Godfather Part III Blu-ray | Recognized: The Godfather DVD
    The Shop Around The Corner - Incorrectly identified as You've Got Mail
    Identity (2003) [Blu-ray] (0-43396-18455-8) - The Exorcism of Emily Rose [Blu-ray]
    In Darkness (2012) [Blu-ray] (0-43396-39867-2) - In Darkness (2011) [Blu-ray/DVD]
    Mummy Returns, The (2001) [Blu-ray] (0-25195-03998-7) - The Mummy: Tomb of the Dragon Emperor [Blu-ray]
    Star Trek: Generations (1994) [Blu-ray] (0-97360-71984-0) - Star Trek 4: The Voyage Home [Blu-ray]

    The following still aren't live yet:

    Star Trek: Insurrection (1998) [Blu-ray] (0-97360-71984-0) - Star Trek 4: The Voyage Home [Blu-ray]
    Star Trek: Nemesis (2002) [Blu-ray] (0-97360-71984-0) - Star Trek 4: The Voyage Home [Blu-ray]

    The following are recognized but are converted to DVD/SD when added to the cart:

    Pitch Black [Blu-ray] (0-25195-05590-1) - The Chronicles of Riddick (Unrated) [Blu-ray]
    Transformers [Blu-ray] (0-97361-31242-2)

    The following are also newly recognized:

    You've Got Mail (1998) [Blu-ray] (8-83929-15675-7)

    Comment


      Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

      Originally posted by mjvmovieman View Post
      Hey Everyone GOOD NEWS-----

      The BOURNE TRILOGY blu-rays are FIXED!

      Bourne Identity, Bourne Supremacy, and Bourne Ultimatum

      Each disc gives you the HDX option for any of the three films. Rejoice, there's some progress!

      Now if I could just get my Lord of the Rings: Fellowship of the Ring (Theatrical) blu-ray disc to quit recognizing as the Extended Edition (since I already have that version), I would be very happy
      My version of the discs don't seem to be fixed. Bourne Supremacy and Bourne Identity only identify as their respective disc (no option for all three). Bourne Ultimatum still identifies as Bourne Identity.

      Comment


        Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

        Originally posted by DanielH View Post
        Fixes are incoming on the following (may not be live until tomorrow):

        ...
        Thanks Dan, this is great news! I noticed most if not all of the fixes (the current ones and other past fixes) were for discs that were incorrectly mapped. Is it much harder to get those discs which aren't identified in the first place fixed?

        Comment


          Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

          Pain & Gain DVD UPC 097363411444 / ISBN 1-4157-7342-4 / Proof 34114A "There was a problem verifying this disc"
          EPIC DVD UPC 02454380237280 / Proof Cat# 2280237 "Unable to Identify this disc"

          Comment


            Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

            Not sure if this one has been mentioned yet, but here is one I just tried that failed:

            Phone Booth (024543080480) - problem verifying this disk

            Comment


              Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

              Glad to see some stuff getting fixed. Here's a couple more that have been giving me problems:

              Trapped In Paradise DVD (1994) [UPC: 024543102021] - There was a problem while verifying this disc.
              MouseHunt DVD (1997) [UPC: 667068415926] - There was a problem while verifying this disc.
              Jason And The Argonauts DVD (1963) [UPC: 043396002593] - There was a problem while verifying this disc.
              The Golden Voyage Of Sinbad DVD (1973) [UPC: 043396047471] - There was a problem while verifying this disc.
              The City Of Lost Children DVD (1995) [UPC: 043396400191] - There was a problem while verifying this disc.
              Marie Antoinette DVD (2006) [UPC: 043396159129] - Unable to identify this disc
              Houdini DVD (1953) [UPC: 844503000026] - Unable to identify this disc
              The Outlaw Josey Wales DVD (1976) [UPC: 085391258827] - Unable to identify this disc
              The Substitute DVD (2007) [UPC: 031398101901] - Unable to identify this disc
              The Nun DVD (2005) [UPC: 031398185864] - Unable to identify this disc

              Comment


                Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                These are from the Airport Terminal Pack DVD [UPC: 025192422928]

                Airport (1970) - Identifies correctly
                Airport 1975 - Incorrectly identifies as Airport (1970)
                Airport '77 - Incorrectly identifies as Airport (1970)
                The Concorde: Airport '79 - Incorrectly identifies as Airport (1970)

                Comment


                  Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                  Originally posted by rdodolak View Post
                  Thanks Dan, this is great news! I noticed most if not all of the fixes (the current ones and other past fixes) were for discs that were incorrectly mapped. Is it much harder to get those discs which aren't identified in the first place fixed?
                  Correct, if the disc isn't recognized at all by the software, we're unable to see that there is a mapping issue on the back-end.

                  Comment


                    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                    Originally posted by DanielH View Post
                    Correct, if the disc isn't recognized at all by the software, we're unable to see that there is a mapping issue on the back-end.
                    Are those the Manually Verify discs you are talking about or the discs that give an error. So far The Croods is the only manually verify movie I've noticed is fixed.

                    Comment


                      Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                      Originally posted by madmod20061 View Post
                      Are those the Manually Verify discs you are talking about or the discs that give an error. So far The Croods is the only manually verify movie I've noticed is fixed.
                      Lets test it out, do you have another "manually verify" movie I can send over?

                      Comment


                        Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                        Originally posted by DanielH View Post
                        Lets test it out, do you have another "manually verify" movie I can send over?
                        I sent 12 rounds 2 blu ray and rain of fire dvd for manual verification on page 1. Do you need me to retry them again? If so I can do it when I get home.

                        Comment


                          Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                          Originally posted by madmod20061 View Post
                          I sent 12 rounds 2 blu ray and rain of fire dvd for manual verification on page 1. Do you need me to retry them again? If so I can do it when I get home.
                          Yea, give it one more try, and i'll pass it along.

                          Comment


                            Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                            Hi Dan, take a look in my account - there are a few "manually verify" discs that I have entered that should be easy for them to remap. A few I know I entered are Grease Blu Ray, Superman the Movie Blu, Clockwork Orange Blu, 2001 A Space Odyssey Blu, and perhaps others.

                            Comment


                              Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                              Originally posted by DanielH View Post
                              Correct, if the disc isn't recognized at all by the software, we're unable to see that there is a mapping issue on the back-end.
                              Is there any way to give people the option for "unrated/theatrical" for those editions where both are UV/D2D?

                              Comment


                                Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                                "Unable to identify this disc"

                                Attack the Block (Blu-ray)
                                Casino (Blu-ray)
                                Ghostbusters (Blu-ray)
                                ParaNorman (Blu-ray)
                                Rise of the Guardians (Blu-ray)


                                "This title is not eligible" (Even though they are listed in the D2D search)

                                Meatballs(Blu-ray)
                                Tropic Thunder (Unrated)(Blu-ray)


                                Wrong Title

                                Black Hawk Down (Blu-ray) - Comes up Striking Distance Blu-ray
                                Ocean's Twelve (Blu-ray) - Comes up as Ocean's Thirteen Blu-ray
                                Repo Men (Unrated)(Blu-ray) - Comes up Pitch Black Blu-ray
                                The Thing (Blu-ray, 1982) - Comes up as DVD version

                                Comment

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