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In-Home D2D Bugs - Movie not recognized / Mapping Issues

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  • MediaKing69
    replied
    The D2D blog page provides a monthly list of new titles that are eligible to convert I purchased two of those titles on BluRay just recently The Greatest Showman (2017) and The Post (2017). When attempting to convert via the Vudu To Go app I get "Unable to identify this disc". Subsequently, when I search for the title it shows as available and I am thanked for my submission!!

    Vudu ~ please STOP advertising titles as available when they do not in fact convert!! Frustrating!!

    Leave a comment:


  • helmet0628
    replied
    Dragon : The Bruce Lee Story Blu ray 02519287179
    Thirteen Days - Blu Ray 883929346479

    Leave a comment:


  • B2Net
    replied
    Originally posted by Noah Percival View Post
    The D2D page on the main site says that Transformers 5 and Bumblebee are available for D2D but every time I scan their bar codes I'm told they are not eligible which is pretty annoying.
    Sometimes it is only a particular UPC or just a particular format (DVD or Blu). Sometimes it is only available via in-home disc to digital using an optical drive or only mobile to digital.

    Leave a comment:


  • Noah Percival
    replied
    The D2D page on the main site says that Transformers 5 and Bumblebee are available for D2D but every time I scan their bar codes I'm told they are not eligible which is pretty annoying.

    Leave a comment:


  • tonyc3742
    replied
    The Blues Brothers Collector's Edition/Expanded Edition DVD - UPC 02519202992 - Identifies as Blues Brothers 2000 via both Android App D2D and home PC D2D.

    Leave a comment:


  • VectorRoll
    replied
    Not sure if this is where we still go at add movies that are not being recognized but I have one that is in the VUDU library but not able to be recognized for conversion.

    Mysteries of the Unseen World (3D) by National Geographic

    Neither the 3D Bluray disc or the DVD disc is being recognized. The movie itself, both the 3D / Bluray version and none 3d DVD version, do show up in the VUDU Library for purchase. I purchased the Disc copies in a 2D & #D + DVD Combo pack but it does not have a Digital Copy as part of that pack so I was hoping to add it via the Disc To Digital. If this could be added it'd be great.

    Leave a comment:


  • TENIME
    replied
    Bruce Willis western Last Man Standing 794043450723 comes up as some 2011 drama with the same title.

    Leave a comment:


  • rdawg
    replied
    If you have access to another pc/laptop try scanning there. I've had issues in the pass where the disc wouldn't recognize in desktop but would in laptop and vice-versa.

    Leave a comment:


  • Savio
    replied
    I had same issue with Rush hour 2. Luckily picked it up during one of the sales so was only a couple dollars difference. Have had to do that with a lot of my discs that should have worked but couldn?t recognize/verify with d2d

    Leave a comment:


  • jpcertified
    replied
    Has anyone been able to get Rush Hour 2 Bluray to work with D2D. I was able convert 1 and 3 with no problems

    Leave a comment:


  • Pepper
    replied
    Pillow Talk - Blu Ray was recognized but apparently as a DVD because I ended up paying $5 for HDX. This was through Safari on my iPhone scanning the barcode on 1/15/2019.

    Perhaps y'all could give me a $3 credit if it gets sorted out.

    Leave a comment:


  • ChristopherRobin
    replied
    Originally posted by thanson
    Has anyone gotten Mission Impossible: Fallout to work yet? It is listed on the Disc to Digital site.
    Most new release films take a year or more before Vudu activates them.

    Leave a comment:


  • rgburch
    replied
    Vudu website shows BLINDSPOTTING (BD+DVD+DC,STD,WS) as eligible title, however Vudu2Go app does not recognize the disc as eligible. You just get the usual "look up your title" crap help. Neither BD nor DVD in the package work.

    Leave a comment:


  • flaco21
    replied
    I recently tried to do The Walking Dead, Season 8 and when I took a picture of the UPC it says the address isn't the same as the payment address. But I checked online, and I have an account through Walmart to login to Vudu ? and I checked the Walmart site and it works just fine. Any assistance would be greatly appreciated.

    Leave a comment:


  • welles
    replied
    Love Beats & Rhymes is listed, but gives the "unrecognized" error. UPC 03139827556580

    Leave a comment:

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