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In-Home D2D Bugs - Movie not recognized / Mapping Issues

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    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Did the 50% off for 10 or more are converted end? I thought it ended 6/30, but still see it showing as available on the VUDU To Go app. Is there a new date because it was extended?

    Comment


      Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

      Originally posted by amira View Post
      Did the 50% off for 10 or more are converted end? I thought it ended 6/30, but still see it showing as available on the VUDU To Go app. Is there a new date because it was extended?
      The offer was extended until 9/30/2014.

      Comment


        Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

        Unable to identify this disc
        Joy Ride 3 Roadkill Unrated Blu-Ray
        UPC 0 24543 96070 6 80

        Comment


          Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

          Here's a list of titles, though not inclusive, which have issues with the V2G program. As you can see there's an epidemic of titles, 52 titles in my list alone, which have gone from "Unable to identify this disc." to "There was a problem while verifying this disc."

          This list only contains those titles I've tried and doesn't include titles which already came with a UV code.

          https://docs.google.com/spreadsheet/...UE&usp=sharing

          Comment


            Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

            Originally posted by goatboy413 View Post
            bourne ultimatum bluray showing as bourne identity hdx
            This one is now fixed.

            Comment


              Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

              The Last Stand (bluray)
              Life of Pi (bluray)

              both give "There was a problem verifying this disc" error. Been trying Last Stand for a few months. This was the first time I tried Life of Pi so not sure how long that one has been available for D2D.

              Comment


                Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                It seems the problems are just getting worse. Now instead of the useless "error during verification", I now get disc not recognized and a generic disc not eligible (even though it is shown as D2D eligible, and the cover matches the image on the eligible pop up window).

                Are we wasting our time reporting these errors?

                Based on my experiences, the failure rate seems to have increased to 1 in 3 fails for any number of reasons.

                Latest problems

                "There was a problem verifying this disc"

                Scooby Doo The Mystery Begins (Blu Ray) (had my neighbor try his DVD and he gets disc not eligible, but it is).
                The Last Stand (DVD)
                ParaNorman (Blu Ray)

                Batman, Dark Knight Returns Pt 2 Blu Ray - Disc not recognized (asks you to type in the name and says we are manually verifying this and will get back to you). Pt 1 converted.

                4 of 10 failed in this D2D batch

                The Thing (Kurt Russel version) recognized as Blu ray, but charges 5 for HDX. Went ahead and paid since I am tired of the errors.

                Comment


                  Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                  Charlie's Angels-UPC Code 043396060173= States that it is not eligible for D2D conversion on Vudu, but is on the list. When trying to redeem through other sites, it says that burned discs are not eligible. However, this is a real disc that was purchased in a retail store.

                  Patch Adams- UPC Code 025192058622-Again on the eligible list, but saying it is not eligible when trying to convert
                  Phone Booth- UPC Code 024543080480-Error message validating disc
                  Money Train- UPC Code 043396110793-Recognizing as movie "Anaconda"

                  Comment


                    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                    Originally posted by SAshley View Post
                    When trying to redeem through other sites, it says that burned discs are not eligible. However, this is a real disc that was purchased in a retail store.
                    Make sure all decrypter software is inactive before scanning (in Vudu To Go or any other D2D app). Decrypter software can make pressed discs look like burned ones.

                    Comment


                      Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                      Originally posted by RBBrittain View Post
                      Make sure all decrypter software is inactive before scanning (in Vudu To Go or any other D2D app). Decrypter software can make pressed discs look like burned ones.
                      True, but in this case I think it's just certain pressings read as burned discs. My Hollow Man DVD from the Double Feature set does the same thing. CN seems to be the biggest offender. I've had a few retail discs say this to me from them and I have no decryption software on my computer.

                      Comment


                        Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                        Another great example of the deep issues this program has.

                        The kids movie Scooby Doo Curse of the Lake Monster (DVD) (is eligible) but the discs shows up in Vudu 2 Go with this error

                        This disc 'Yellowbeard - DVD - 1983' is not eligible for Disc to Digital conversion.

                        C'mon Vudu, reading metadata is not rocket science. The DVD drive on the computer reflects the correct name, so the right info is there.

                        Can anyone confirm if they have corrected any of the errors reported here? Or is it a case of Vudu just gladly taking the $ for what works and leaving it at that.

                        Comment


                          Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                          There was a problem while verifying this disc:

                          Tremors and Tremors 2 Blu ray disc from the Tremors Attack Pack
                          Tremors 3 and Tremors 4 Blu ray disc from the Tremors Attack Pack
                          Speed 2 Cruise Control Blu Ray

                          Every so often an error is fixed, but I've rarely seen anything out here from any of the moderators about it. Usually we find out when someone retries a movie and it suddenly works.

                          Comment


                            Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                            There was a problem while verifying this disc:
                            Kung Fu Panda (UPC 097361455945, Blu-ray 3D/2D on same disc -- DVD is fine)
                            How to Train Your Dragon (UPC 097361455440, Blu-ray 3D/2D on same disc -- DVD is fine)
                            Coraline (UPC 025192094453, Blu-ray 3D/2D on same disc and DVD)
                            East of Eden (UPC 883929280377, Blu-ray)
                            Once (EAN 5051429701240, Blu-ray -- from UK, but region-free and listed in database)

                            Unable to identify this disc (reported from within app):
                            Cleopatra (UPC 024543774594, 2-disc Blu-ray, both discs)
                            The Bourne Legacy (UPC 025192114861, Blu-ray)
                            Beginners (UPC 065935412793, Blu-ray -- DVD is fine)
                            Bonnie and Clyde (UPC 883929113378, Blu-ray)

                            Blu-ray misread as DVD:
                            Mission: Impossible (UPC 097361198941, in boxset UPC 097361445946)
                            Mission: Impossible 3 (UPC 097360829440, in boxset UPC 097361445946)
                            Barbarella (UPC 097361466446)
                            Apollo 13 (UPC 025192046155)

                            ---------------

                            Has the policy for handling "Blu-ray misread as DVD" and similar issues changed? I've always converted from DVD to HDX anyway and asked for a credit (usually $1.50, or the difference between DVD-to-HDX & BD-to-HDX after 50% discount). But when I did that for Kung Fu Panda I got a bunch of flak, followed by a warning that "This is the last time we will be able to credit your account for the issue" and instructions to convert DVD to SD in the future and then ask for an "upgrade" to HDX (which I thought was impossible). I now have 6 other discs on hold (4 BDs misread as DVD, 2 combo packs with bad BD & good DVD) because I don't know whether to convert them to SD or HDX...

                            Comment


                              Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                              Originally posted by SAshley View Post
                              Charlie's Angels-UPC Code 043396060173= States that it is not eligible for D2D conversion on Vudu, but is on the list. When trying to redeem through other sites, it says that burned discs are not eligible. However, this is a real disc that was purchased in a retail store.
                              That appears to be the standard warning/message for discs not recognized by the other programs. Check back in a few weeks and the disc may be correctly recognized/fixed.

                              Comment


                                Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                                Dune (1984) - Blu-ray UPC 025192046865

                                It was recognized as a DVD instead of Blu-ray.

                                I saw that the Dune Blu-ray was on the list of conversions since March 2013.

                                Don't know what the problem may be, it's a brand new purchase from Amazon.

                                Comment

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