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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

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Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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UltraViolet Launched updated website

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    Re: UltraViolet Launched updated website

    Looks like they fixed the User settings. I'm not getting the site error now.

    Still only see a fraction of my titles though.

    Comment


      Re: UltraViolet Launched updated website

      Did they remove the sorting option? If so that needs to be returned. I love sorting via most recent since I like to verify movies were properly inserted and which edition.

      Comment


        Re: UltraViolet Launched updated website

        Originally posted by swiss21 View Post
        Did they remove the sorting option? If so that needs to be returned. I love sorting via most recent since I like to verify movies were properly inserted and which edition.
        They removed both sorting and filtering. I cannot believe this was intentional so am guessing it got broken in their attempt to change something else. The developers on this website are the worst and cannot fix or change a simple thing.

        Comment


          Re: UltraViolet Launched updated website

          Originally posted by cmleblanc View Post
          They removed both sorting and filtering. I cannot believe this was intentional so am guessing it got broken in their attempt to change something else. The developers on this website are the worst and cannot fix or change a simple thing.
          I'm a software developer and that's exactly what I told them. Anyone with just a simple knowledge of software development should be able to fix these problems that have been going on for more than a year. The only guess I can make is that the basic database schema was created incorrectly? I'm just glad that I'm able to see my whole collection finally.

          Comment


            Re: UltraViolet Launched updated website

            Anyone having trouble with Cecil B. Demented & Hiding Out not showing as UV HD? I D2D'd them on my spare Vudu account and they showed up as HD & HDX fine there, but when I went to my main Vudu account they showed up as SD, so I went to my UVVU account and they only showed up as SD there as well, even tho I converted them as HD.

            Comment


              Re: UltraViolet Launched updated website

              Originally posted by Woodoo4Vudu View Post
              Anyone having trouble with Cecil B. Demented & Hiding Out not showing as UV HD? I D2D'd them on my spare Vudu account and they showed up as HD & HDX fine there, but when I went to my main Vudu account they showed up as SD, so I went to my UVVU account and they only showed up as SD there as well, even tho I converted them as HD.
              Hiding Out is the most troublesome title I own.

              I noticed right away it only had SD UV rights and asked about it:

              https://forum.vudu.com/showthread.ph...D-in-UV-locker

              The answer is apparently that vudu doesn't have HD UV rights for this title so you can only view it in HD on the account that purchased it.

              And a couple months ago the HDX stream was removed, leaving the movie unplayable. The HDX stream was awesome, never had a problem with it. But it was removed due to an "encoding issue." The 720p HD stream that is still available looks ok-ish, but nowhere near as good as the missing HDX stream. But I can't even play that since the title is broken since I own the non-existant HDX version

              I guess I need to open a support ticket since the thread I made in the support section 6 weeks ago has not helped

              Comment


                Re: UltraViolet Launched updated website

                Originally posted by qazzaq View Post
                Hiding Out is the most troublesome title I own.

                I noticed right away it only had SD UV rights and asked about it:

                https://forum.vudu.com/showthread.ph...D-in-UV-locker

                The answer is apparently that vudu doesn't have HD UV rights for this title so you can only view it in HD on the account that purchased it.

                And a couple months ago the HDX stream was removed, leaving the movie unplayable. The HDX stream was awesome, never had a problem with it. But it was removed due to an "encoding issue." The 720p HD stream that is still available looks ok-ish, but nowhere near as good as the missing HDX stream. But I can't even play that since the title is broken since I own the non-existant HDX version

                I guess I need to open a support ticket since the thread I made in the support section 6 weeks ago has not helped
                Bummer I didn't read this sooner. I just re D2D'd these on another account and still both UV SD own, lol.

                Comment


                  Re: UltraViolet Launched updated website

                  Originally posted by lujan View Post
                  I'm a software developer and that's exactly what I told them. Anyone with just a simple knowledge of software development should be able to fix these problems that have been going on for more than a year. The only guess I can make is that the basic database schema was created incorrectly? I'm just glad that I'm able to see my whole collection finally.
                  I am a software developer too so I have a high tolerance of issues occurring after new releases. But there is ZERO excuse for the site being in this condition and getting progressively worse after well over a year of development. They should really be ashamed. I have come to the conclusion that nobody cares. And I can only attribute that to the fact that no single company or management team is responsible.

                  Comment


                    Re: UltraViolet Launched updated website

                    Originally posted by cmleblanc View Post
                    I am a software developer too so I have a high tolerance of issues occurring after new releases. But there is ZERO excuse for the site being in this condition and getting progressively worse after well over a year of development. They should really be ashamed. I have come to the conclusion that nobody cares. And I can only attribute that to the fact that no single company or management team is responsible.
                    Yea it's blatantly obvious at this point. They just want people to create UV accounts and join the ecosystem. They could care less what happens after that. If there's ever a problem they just pass the buck to studios or UV providers, so what do they care?

                    Comment


                      Re: UltraViolet Launched updated website

                      The Delete function has been made operational again, and updated to send an email confirmation of the delete request.

                      Comment


                        Re: UltraViolet Launched updated website

                        Drum roll please.......for the first time, all of my UV movies are now showing on the UV website! FYI: This happened right after unlinking and relinking Vudu to my UV account.

                        Comment


                          Re: UltraViolet Launched updated website

                          Originally posted by quackman View Post
                          Drum roll please.......for the first time, all of my UV movies are now showing on the UV website! FYI: This happened right after unlinking and relinking Vudu to my UV account.
                          Kudos for this tip... had never been able to view more than a few hundred titles out of nearly 3,000 and after an unlink/relink they all showed up on UVVU.com immediately!

                          Comment


                            Re: UltraViolet Launched updated website

                            Originally posted by JRBTempe View Post
                            Kudos for this tip... had never been able to view more than a few hundred titles out of nearly 3,000 and after an unlink/relink they all showed up on UVVU.com immediately!
                            Yea tried it had great hopes but still only loads about 1/2 or 85 pages of my library Someone from vudu needs to take over UVVU's webite and make it work .. lol

                            Comment


                              Re: UltraViolet Launched updated website

                              My seasons of HBO shows are still showing up not only as individual episodes, which is tolerable, but alphabetized by EPISODE TITLE.

                              Comment


                                Re: UltraViolet Launched updated website

                                Originally posted by Ruinit View Post
                                Yea tried it had great hopes but still only loads about 1/2 or 85 pages of my library Someone from vudu needs to take over UVVU's webite and make it work .. lol
                                Didn't work for me either . . . at 16 titles per page I should have about 194 pages (a little over 3100 titles); I only got 63 pages - not even 1/3 of my collection . . .

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