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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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UltraViolet Launched updated website

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    #91
    Re: UltraViolet Launched updated website

    Originally posted by Blurayfan View Post
    UV support is VERY unprofessional. UV management has a lot of work ahead of them in order to improve the quality of support provided.
    It's the worst I've ever seen.

    Comment


      #92
      Re: UltraViolet Launched updated website

      The new site is a definite improvement. When I go to the old site, http://my.uvvu.com, only around a hundred of my movies show up, out of 550. I get 8 pages when I set it to 32 per page, but many of the movies that do show up are listed 10 times. The new site loads my complete library, no duplicates.

      Comment


        #93
        Re: UltraViolet Launched updated website

        Originally posted by echopulse View Post
        The new site is a definite improvement. When I go to the old site, http://my.uvvu.com, only around a hundred of my movies show up, out of 550. I get 8 pages when I set it to 32 per page, but many of the movies that do show up are listed 10 times. The new site loads my complete library, no duplicates.
        How did you get it to show all your movies? It's still only showing 48 movies out of over 400 and I've logged out and back in several times.

        Comment


          #94
          Re: UltraViolet Launched updated website

          Originally posted by lujan View Post
          How did you get it to show all your movies? It's still only showing 48 movies out of over 400 and I've logged out and back in several times.
          From all the people saying movies are disappearing or reappearing when they do something, and it seems different for everyone, I'm pretty sure it has absolutely nothing to do with anything we do.

          Comment


            #95
            Re: UltraViolet Launched updated website

            Originally posted by MaxH View Post
            From all the people saying movies are disappearing or reappearing when they do something, and it seems different for everyone, I'm pretty sure it has absolutely nothing to do with anything we do.
            It's the luck of the draw

            Comment


              #96
              Re: UltraViolet Launched updated website

              I said it was an improvement, but I can't see any of the new titles I added this week in my library. I do hope they get it fixed soon. I want uvvu.com and vudu to match!

              Comment


                #97
                Re: UltraViolet Launched updated website

                Now I can see all the new titles I added.

                Comment


                  #98
                  Re: UltraViolet Launched updated website

                  Now I can't see any of the titles I added since Feb 2, about 40 titles. I do hope they hurry up and fix this!! Can anyone else see all their titles?

                  Comment


                    #99
                    Re: UltraViolet Launched updated website

                    Originally posted by echopulse View Post
                    Now I can't see any of the titles I added since Feb 2, about 40 titles. I do hope they hurry up and fix this!! Can anyone else see all their titles?
                    Today my library showed 1003 titles including Gravity redeemed this morning.

                    Comment


                      Re: UltraViolet Launched updated website

                      Originally posted by Blurayfan View Post
                      Today my library showed 1003 titles including Gravity redeemed this morning.
                      I show 1024 of the 2317 movies I own I think roxio took over this site also so it's database can be as ****ty as cinemanow, flixster, target ticket The only service that show my uv titles correctly are VUDU and MGO

                      Comment


                        Re: UltraViolet Launched updated website

                        They must have pushed a fix today, Now I can see all 597 of my titles.

                        Comment


                          Re: UltraViolet Launched updated website

                          You must have got lucky because nothing is fixed for me. It is really baffling why some users have better luck than others. But it is really unacceptable that these issues are dragging out for so long and that customer service is virtually nonexistent.

                          Comment


                            Re: UltraViolet Launched updated website

                            My "Library" is still stuck at 110 (my 10 free movies from Target ticket and exactly 100 out of my 300 or so from Vudu).

                            Comment


                              Re: UltraViolet Launched updated website

                              Mine has been stuck at 1000 for weeks I have over 2000 they are just awful UV will never survive if they don't get some people with brains to fix the stupid crap they are doing.

                              No wonder itunes has the lion share!

                              Comment


                                Re: UltraViolet Launched updated website

                                I still have a big goose egg on mine - not a single title shows in my library

                                Comment

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