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Vudu To Go - Disc to Digital is blank now?

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  • CaspianX
    replied
    Re: Vudu To Go - Disc to Digital is blank now?

    Originally posted by Fumtu View Post
    Ok, I got it to work. It looks like the Disk to Digital application is built upon Internet Explorer. I do have IE8, but it's disabled for security reasons. What I had to do is go in and not only enable IE, but make sure that SSL and TLS are enabled.
    Thank you for this. This is exactly the answer I needed. I don't know why VUDU doesn't make this information freely accessible on their website on an easy-to-find FAQs page or something.

    Leave a comment:

  • haggardbl
    replied
    Re: Vudu To Go - Disc to Digital is blank now?

    Originally posted by Amblin11 View Post
    AGAIN, been having this ONE issue on my MAC OS X Version 10.7.5 since September. My Disc to Digital window remains black even with the latest update. Everything else about the program works fine. Works perfectly fine on my Windows PC.

    Does anyone have a solution to this for MAC OS X 10.7.5???
    I am having the exact same issue and I'm also running Mac OSX 10.7.5

    I'm not sure on the specific date when my program stopped working, but I know it's been a few months, so it was probably September as well. I've put in a support request on VUDU's website but it's been a few weeks since then and I've not received any response. I'm glad I found this forum, so now I know I'm not the only one having this problem. I've tried doing some of the suggestions in this forum, but they have all been for Windows, so none of them work on my Mac... I'm going to try downloading the application on a friends windows computer tomorrow to see if it works on there, but VUDU really needs to get this fixed...

    Leave a comment:

  • dabigdawg
    replied
    Re: Vudu To Go - Disc to Digital is blank now?

    Originally posted by MaxH View Post
    I've been using it on my 2014 MacBook Pro running OSX 10.11.6 without any problems.
    The only thing that worked for me was creating a new user on my mac and using it there, my main user account still plagued with issues.

    Leave a comment:

  • IPhoneUser
    replied
    Re: Vudu To Go - Disc to Digital is blank now?

    Originally posted by wickedlowki View Post
    Alright, Alright, Alright....

    Here's the thing that worked for me. Mind you, i've been following this post since September, and VUDU's complete lack of responses and good information on how to fix it, is a joke. Vudu, you should be ashamed of yourselves, and your so-called software engineers, well, they need to be in the unemployment line. And to the group pushing Internet Explorer, you know this fix applies to other browsers.

    The issue seems to be a security issue. V2G needs to have SSL 2.0 and 3.0, as well as TLS 1.0, 1.1, and 1.2 checked, each one needs to have a little check in the box. You don't need to restart, you don't need IE, and it took me like 5 seconds. I use Chrome, and made these changes (i was missing 3 of the 5) and started V2G and went directly to D2D, it popped right up. BTW, you DO NOT need to empty your cart. I'm also using Windows 8.1.

    control panel -> network and internet -> internet options -> advanced -> go to security section -> check any of the above boxes not checked -> apply and you are on your way.

    i'm not a Mac user, but check out this site. It might get you guys in the right direction: https://knowledge.geotrust.com/suppo...int&actp=PRINT
    This worked! I can't thank you enough for bringing this to my attention, as all the other solutions (upgrading I.E) created more problems and didn't fix the issue. I wish Vudu had used more effective troubleshooting and was more speedy with their response, but now I can finally go back to converting my discs again. It's about time.

    Leave a comment:

  • lostinva
    replied
    Re: Vudu To Go - Disc to Digital is blank now?

    Originally posted by wickedlowki View Post
    Alright, Alright, Alright....

    Here's the thing that worked for me. Mind you, i've been following this post since September, and VUDU's complete lack of responses and good information on how to fix it, is a joke. Vudu, you should be ashamed of yourselves, and your so-called software engineers, well, they need to be in the unemployment line. And to the group pushing Internet Explorer, you know this fix applies to other browsers.

    The issue seems to be a security issue. V2G needs to have SSL 2.0 and 3.0, as well as TLS 1.0, 1.1, and 1.2 checked, each one needs to have a little check in the box. You don't need to restart, you don't need IE, and it took me like 5 seconds. I use Chrome, and made these changes (i was missing 3 of the 5) and started V2G and went directly to D2D, it popped right up. BTW, you DO NOT need to empty your cart. I'm also using Windows 8.1.

    control panel -> network and internet -> internet options -> advanced -> go to security section -> check any of the above boxes not checked -> apply and you are on your way.

    i'm not a Mac user, but check out this site. It might get you guys in the right direction: https://knowledge.geotrust.com/suppo...int&actp=PRINT
    For the record, I had nether SSL settings enabled, and the D2D tab was working just fine. I was never having the problem with the blank tab. I experimented with the TLS settings found that it only matters whether TLS 1.1 or 1.2 enabled. As long as either one of those is enabled, it works.

    Leave a comment:

  • wickedlowki
    replied
    Re: Vudu To Go - Disc to Digital is blank now?

    Alright, Alright, Alright....

    Here's the thing that worked for me. Mind you, i've been following this post since September, and VUDU's complete lack of responses and good information on how to fix it, is a joke. Vudu, you should be ashamed of yourselves, and your so-called software engineers, well, they need to be in the unemployment line. And to the group pushing Internet Explorer, you know this fix applies to other browsers.

    The issue seems to be a security issue. V2G needs to have SSL 2.0 and 3.0, as well as TLS 1.0, 1.1, and 1.2 checked, each one needs to have a little check in the box. You don't need to restart, you don't need IE, and it took me like 5 seconds. I use Chrome, and made these changes (i was missing 3 of the 5) and started V2G and went directly to D2D, it popped right up. BTW, you DO NOT need to empty your cart. I'm also using Windows 8.1.

    control panel -> network and internet -> internet options -> advanced -> go to security section -> check any of the above boxes not checked -> apply and you are on your way.

    i'm not a Mac user, but check out this site. It might get you guys in the right direction: https://knowledge.geotrust.com/suppo...int&actp=PRINT

    Leave a comment:

  • Amblin11
    replied
    Re: Vudu To Go - Disc to Digital is blank now?

    Originally posted by FelipeF View Post
    I'm curious, can you try one more time and see if the D2D now comes up???
    I check it almost daily to see if there are updates. Nothing new today. My other tabs work fine.

    Leave a comment:

  • Bryces17
    replied
    Re: Vudu To Go - Disc to Digital is blank now?

    Originally posted by Bryces17 View Post
    Mine is not loading correctly in windows 10. However none of the movies I try to convert now seem to be recognized.
    Should say "now" instead of "not".

    Leave a comment:

  • FelipeF
    replied
    Re: Vudu To Go - Disc to Digital is blank now?

    Originally posted by Amblin11 View Post
    AGAIN, been having this ONE issue on my MAC OS X Version 10.7.5 since September. My Disc to Digital window remains black even with the latest update. Everything else about the program works fine. Works perfectly fine on my Windows PC.

    Does anyone have a solution to this for MAC OS X 10.7.5???
    I'm curious, can you try one more time and see if the D2D now comes up???

    Leave a comment:

  • Amblin11
    replied
    Re: Vudu To Go - Disc to Digital is blank now?

    Originally posted by MaxH View Post
    I've been using it on my 2014 MacBook Pro running OSX 10.11.6 without any problems.
    AGAIN, been having this ONE issue on my MAC OS X Version 10.7.5 since September. My Disc to Digital window remains black even with the latest update. Everything else about the program works fine. Works perfectly fine on my Windows PC.

    Does anyone have a solution to this for MAC OS X 10.7.5???

    Leave a comment:

  • Bryces17
    replied
    Re: Vudu To Go - Disc to Digital is blank now?

    Mine is not loading correctly in windows 10. However none of the movies I try to convert now seem to be recognized.

    Leave a comment:

  • MaxH
    replied
    Re: Vudu To Go - Disc to Digital is blank now?

    Originally posted by SiegeInPA View Post
    I'm on MAC... which hasn't worked since September.

    This is pretty ridiculous.
    I've been using it on my 2014 MacBook Pro running OSX 10.11.6 without any problems.

    Leave a comment:

  • SiegeInPA
    replied
    Re: Vudu To Go - Disc to Digital is blank now?

    Originally posted by BWilliams View Post
    Did anyone try my workaround in post 66? It worked for me and the other poster too. If it worked for two people I would say it should work for at least some of you.
    I'm on MAC... which hasn't worked since September.

    This is pretty ridiculous.

    Leave a comment:

  • BWilliams
    replied
    Re: Vudu To Go - Disc to Digital is blank now?

    Did anyone try my workaround in post 66? It worked for me and the other poster too. If it worked for two people I would say it should work for at least some of you.

    Leave a comment:

  • IPhoneUser
    replied
    Re: Vudu To Go - Disc to Digital is blank now?

    Originally posted by SiegeInPA View Post
    This hasn't been fixed. I check every couple of weeks.

    Does any other service out there offer disk to digital? I'd love to be able to upload my DVDs...
    Yeah, I've given up on this as well. If this many people are having issues with this program, perhaps Vudu should start from scratch.

    Leave a comment:

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