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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Vudu To Go - Disc to Digital is blank now?

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  • Hiro0015
    replied
    Re: Vudu To Go - Disc to Digital is blank now?

    Originally posted by FelipeF View Post
    Vudu-To-Go Windows app does not support Vista or XP.
    Since this latest update? It functioned fine back in August

    Leave a comment:

  • FelipeF
    replied
    Re: Vudu To Go - Disc to Digital is blank now?

    Originally posted by Hiro0015 View Post
    I'm having trouble as well. Thought it was just me, since my computer with a Blu-ray burner is running Vista... glad to see it's not just me.
    Vudu-To-Go Windows app does not support Vista or XP.

    Leave a comment:

  • Hiro0015
    replied
    Re: Vudu To Go - Disc to Digital is blank now?

    I'm having trouble as well. Thought it was just me, since my computer with a Blu-ray burner is running Vista... glad to see it's not just me.

    Leave a comment:

  • tbdave
    replied
    Re: Vudu To Go - Disc to Digital is blank now?

    When the problem started, I was still able to bring up my Purchased Movies. But for the past week or so, that tab has been a blank page too.

    Any update on getting this fixed? I'd like to do some D2D before Halloween.

    Leave a comment:

  • billbobshropshire
    replied
    Re: Vudu To Go - Disc to Digital is blank now?

    All I know is that I had a whole lot of halloween movies I wanted to digitize and can't and probably won't now.

    Leave a comment:

  • MaxH
    replied
    Re: Vudu To Go - Disc to Digital is blank now?

    Originally posted by cherubino View Post
    Mine is not working either, why can't Vudu just upload the original master of "Vudu To Go" app?
    I don't think it's the app, I think it's the service.

    I've been seeing blank pages when loading Vudu content in Chrome a lot more over the last few weeks. I think it's the same database or server issue that is affecting browsers and the V2G app. Interestingly, when I was not logged in those same blank pages loaded just fine. I think it has something to do with the calls that are at least partially account-dependent, which is probably most or all of them.

    (For context, I'm a Web Administrator, and I've seen issues similar to this before, where web app queries are not answered or are null for some reason, sometimes a corrupt database entry or entries, or disallowed or unrecognized characters.)

    Leave a comment:

  • cherubino
    replied
    Re: Vudu To Go - Disc to Digital is blank now?

    Originally posted by LCollins View Post
    I am also not able to sign in, and all three tabs are black. Am using Windows 7. I have disabled firewall and anti-virus and have uninstalled and reinstalled Vudu To Go several times. Still not working.
    Mine is not working either, why can't Vudu just upload the original master of "Vudu To Go" app?

    Leave a comment:

  • SiegeInPA
    replied
    Re: Vudu To Go - Disc to Digital is blank now?

    Originally posted by BWilliams View Post
    Problem remains: blank tabs, can't sign in.
    Yup - I'm having the same problem.

    This time it gets to the point of asking me to sign in (on the disc to digital tab), but when I do so nothing happens. If I switch to another tab and back go d2d it asks me to sign in again. Each time I sign in I get the black screen... nothing more.

    At least the sign-in screen is new. But other than that it's not fixed.

    Leave a comment:

  • LCollins
    replied
    Re: Vudu To Go - Disc to Digital is blank now?

    I am also not able to sign in, and all three tabs are black. Am using Windows 7. I have disabled firewall and anti-virus and have uninstalled and reinstalled Vudu To Go several times. Still not working.

    Leave a comment:

  • BWilliams
    replied
    Re: Vudu To Go - Disc to Digital is blank now?

    Originally posted by LarryC View Post
    VuduToGo is updated again. (Version number is not changed, no automatic update)


    Uninstall VuduToGo,

    Delete VuduToGo.exe or VuduToGo.dmg

    Download VuduToGo from www.vudu.com

    Install VuduToGo again.
    Problem remains: blank tabs, can't sign in.

    Leave a comment:

  • Guest's Avatar
    Guest replied
    Re: Vudu To Go - Disc to Digital is blank now?

    VuduToGo is updated again. (Version number is not changed, no automatic update)


    Uninstall VuduToGo,

    Delete VuduToGo.exe or VuduToGo.dmg

    Download VuduToGo from www.vudu.com

    Install VuduToGo again.

    Leave a comment:

  • BWilliams
    replied
    Re: Vudu To Go - Disc to Digital is blank now?

    I have tested a number of PCs and all the PCs that have this problem (blank tabs, can't sign in) use LG DVD or Blu-ray drives. Two of the PCs use Sony and Toshiba DVD drives and they don't have this problem (no blank tabs, can sign in). I swapped one of the LG drives for the Toshiba DVD drive, but unfortunately that did not fix the problem for the PC that originally had the LG drive. One of the PCs that have the problem has two drives: LG and Pioneer Blu-ray drives. I removed the LG drive and left only the Pioneer drive on that PC, but unfortunately, that also did not fix the problem. Maybe the Pioneer brand is also problematic, which the LG brand seems to be? Of course, none of this matters because all my LG and Pioneer drives used to work with Vudu-to-go. So what's up, Vudu? Any solution soon?

    Leave a comment:

  • Amblin11
    replied
    Re: Vudu To Go - Disc to Digital is blank now?

    Originally posted by CT-Scott View Post
    I'm having the same problem as others. I logged out and can't log back in again. The last update to this thread by a VUDU rep was a week ago.
    Same thing here! My Vudu doesn't work at all now. Can't sign in. None of the screens are working.

    Leave a comment:

  • Kennysonic
    replied
    Re: Vudu To Go - Disc to Digital is blank now?

    I have had the same problem. Blank screen on Disc to Digital tab. I am running windows 7 Ultimate, which I recently reinstalled clean for other functionality issues. I then reinstalled my other necessary software in hopes that this would resolve my VUDU (blank screen issue). It did not. Then I thought, is this a windows/java issue? So I have a new windows 10 computer that I recently bought, I installed VUDU to Go software on that computer. Then I logged in and it WORKED! I don't know why exactly. I am able to see all tabs and they function correctly. Is this a conspiracy to push me to windows 10 on all my computers? I do not know, but it is working. Just thought I would share my findings.

    Leave a comment:

  • CT-Scott
    replied
    Re: Vudu To Go - Disc to Digital is blank now?

    I'm having the same problem as others. I logged out and can't log back in again. The last update to this thread by a VUDU rep was a week ago.

    Leave a comment:

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