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Apple TV - Feedback and technical support

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  • ntews
    replied
    Originally posted by cunninsa View Post
    Awesome we finally have TV series folders! Now all we need is 3 episode auto play and fix the jacked up watchlist and we?ll be all set
    Agreed. Love that the TV series are now easy and functional rather than having separate seasons. Now Vudu needs to fix:
    1. Auto play on the next episode
    2. Images for chapters - we don't know what chapter we're on or the location of other chapters during the film
    3. Fix the Recent Purchases, A to Z, Release Date to stay. Every time I leave Vudu it reverts back to Recent Purchases
    4. Images of the TV episode just like the apps and website have
    5. Integrate it into the Apple TV app
    You're getting there Vudu, keep going.

    Leave a comment:


  • cunninsa
    replied
    Awesome we finally have TV series folders! Now all we need is 3 episode auto play and fix the jacked up watchlist and we?ll be all set

    Leave a comment:


  • gregpod9
    replied
    Originally posted by Benson View Post
    Could you please share us what Beta build you are using? The current latest beta is tvOS 13 beta 3 (17J5515e) Thank you!
    It's currently at the latest public tvOS Beta 13 (17J5515e).

    Leave a comment:


  • Benson
    replied
    Could you please share us what Beta build you are using? The current latest beta is tvOS 13 beta 3 (17J5515e) Thank you!

    Leave a comment:


  • gregpod9
    replied
    My Apple TV 4K is running tvOS 13 beta and when I try to watch Disney 4k movies, the Vudu app gets this message ?Content unavailable (-11819)
    We don?t have a version of this content on Apple TV. Please contact Vudu Customer Care.? This issue also happens also happens with other 4k movies from a few movie studios. This issue occurs when skipping to random scenes in the 4k movies.

    Leave a comment:


  • mjvmovieman
    replied
    Will the 'search' function ever be fixed on this app?

    Leave a comment:


  • xxxsdesdexxx
    replied
    Originally posted by xxxsdesdexxx View Post

    Originally posted by xxxsdesdexxx View Post
    My Vudu library on AppleTV 4K never loads, and I think has something to do with the number of movies I have. Please fix this so that I am able to use Vudu through AppleTV 4K. I'm sure that there are many others in the same boat as me.

    Jake FelipeF JeffreyVUDU This is still an ongoing problem for me. Vudu is not usable on Apple Tv 4k for me. The My Movies section never ever loads. I am logged in and I have tried logging out, rebooting, uninstalling, factory reset and it still doesn't work. On other forums, people say that this is common for people with large libraries. Can Vudu get this fixed?
    This is still not working for me. I heard that the Vudu app on the iPhone now loads large libraries after a recent update, but the Vudu app on the Apple TV 4K still does not load large libraries. Is there a fix coming?

    Leave a comment:


  • FabianR
    replied
    FYI, Apple released tvOS 12.3 (16M153).

    Almost forgot, Apple also released tvOS 7.3 for the TV 3Gen. This gives the 3rd Gen TV the new TV app.
    Last edited by FabianR; 05-17-2019, 12:31 AM. Reason: Updated to add tvOS 7.3 info

    Leave a comment:


  • jamrott
    replied
    What is the status of parental controls on Xbox One or Apple TV?

    Do either of these inherit the parental controls of the device? Looking to filter out movies for my kids.

    Leave a comment:


  • FabianR
    replied
    Originally posted by Aggiechick View Post
    One of my Apple TVs (4th gen, 4K) will not play back any Vudu content. I just get black screen when I try to play any movie or TV show I own. No other apps have this issue on this Apple TV, and my other Apple devices are playing Vudu content fine.
    What is the version of the tvOS on your TV 4K...? Public Beta or 12.2.1 (just released on the 10th) and/or have your tried a complete reset?

    Leave a comment:


  • Aggiechick
    replied
    One of my Apple TVs (4th gen, 4K) will not play back any Vudu content. I just get black screen when I try to play any movie or TV show I own. No other apps have this issue on this Apple TV, and my other Apple devices are playing Vudu content fine.

    Leave a comment:


  • ntews
    replied
    Originally posted by Kappa123 View Post

    Huh? What do you mean?
    None of these issues have been addressed or fixed on the Apple TV.

    Leave a comment:


  • Kappa123
    replied
    Originally posted by ntews View Post
    Are we ever going to get an update? Simple things are still not being addressed and it's pretty embarrassing:
    1. Titles won't stay in the order we've selected
    2. All TV seasons are individualized rather than in a season
    3. The chapters don't have images so we don't know where we are in the film
    4. No binge watching feature.

    Come on guys. You're supposed to be competing, this is amateur.
    Huh? What do you mean?

    Leave a comment:


  • ntews
    replied
    Are we ever going to get an update? Simple things are still not being addressed and it's pretty embarrassing:
    1. Titles won't stay in the order we've selected
    2. All TV seasons are individualized rather than in a season
    3. The chapters don't have images so we don't know where we are in the film
    4. No binge watching feature.

    Come on guys. You're supposed to be competing, this is amateur.

    Leave a comment:


  • xxxsdesdexxx
    replied
    Originally posted by xxxsdesdexxx View Post
    My Vudu library on AppleTV 4K never loads, and I think has something to do with the number of movies I have. Please fix this so that I am able to use Vudu through AppleTV 4K. I'm sure that there are many others in the same boat as me.
    Jake FelipeF JeffreyVUDU This is still an ongoing problem for me. Vudu is not usable on Apple Tv 4k for me. The My Movies section never ever loads. I am logged in and I have tried logging out, rebooting, uninstalling, factory reset and it still doesn't work. On other forums, people say that this is common for people with large libraries. Can Vudu get this fixed?

    Leave a comment:

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