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Fandango at Home Forum Guidelines

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Android TV - Feedback and technical support

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  • Cubanjimbo
    replied
    Have to give up on this Vudu app. It has gotten steadily worse each time I used it in past 4 days. This morning it stopped to buffer EVERY SEVEN MINUTES while I tried to watch Edge of Tomorrow. Had to give up after 30 mins. Less buffering problems but still too many with Darkest Hour. I even had to give up on an HDX title! Never had these problems when I used the Sony X700.

    Leave a comment:


  • Nocular
    replied
    I noticed on my Sony 4k TV 2017 model XBR55X930E that the pause button on my remote doesn't always pause the video right away and mostly doesn't work. Other apps work with the pause button so it's not the remote it's the app itself. But when I use the onscreen pause button by pressing OK it pauses. Also how long until the limited beta is over and we get the 2017 models vudu 4k dolby vision capability on the built in Vudu app? I'm tired of having two vudu apps on my Sony android tv. One doing UHD and one only doing HDX. How do you plan on making it just this one vudu app?

    Leave a comment:


  • Cubanjimbo
    replied
    Hello,

    Does anyone know if the American Sniper UHD will play in Dolby Vision on the Sony TVs? I rented it, but it did not come across with any HDR.

    Leave a comment:


  • FabianR
    replied
    JeffreyVUDU - I was checking some of my 4K movies on the Sony VUDU Android TV app and noticed the following...

    Everest - said I owned UHD, but info only showed HDX, but did get DA

    Oblivion - said I owned UHD, but info only showed HDX, but did get DA

    Suicide Squad - Theatrical - Dolby Vision + Dolby Atmos, Extended indicated that I owned UHD, but it was only HDX (No HDR/DV), I did get Dolby Atmos

    Leave a comment:


  • JohnD76
    replied
    The latest release 4.5 appears to be working a lot better on the 2017 Sony models.

    Watching Thor and it has buffered once and recovered. No buffering for the past hour!

    Nice work Vudu

    Leave a comment:


  • Cubanjimbo
    replied
    Hello,

    I found the 4.1 version on the Google Play store from my Sony 940E. When I installed it and tried to resume playback of a movie that was in Dolby Vision, the Vudu app did not trigger the DV profile on the TV. It was actually not playing in any HDR mode. Is this a known issue?

    The same movie was playing in Dolby Vision on my Sony X700 bluray player.

    Thanks.

    Leave a comment:


  • tzr916
    replied
    Originally posted by tzr916 View Post
    I guess some are lucky their Sony models even got the beta version! Seems the top of the line, Sony's 2016 flagship model xbr-65z9d, was NOT included at all in this Beta at all Why?
    Since the app was restored to google play, I was able to install it on my 65z9d
    I have only tried playing a few trailers, not any full titles yet, hopefully soon.

    Leave a comment:


  • Knoxvegasgeek
    replied
    Thanks, Jeffrey! I have been able to download and launch the app. I'm still having trouble getting it to play movies, but I don't know if that's anyone's fault but mine yet.

    Leave a comment:


  • JeffreyVUDU
    replied
    Originally posted by JeffreyVUDU View Post

    We're looking into this. We had no updates after the 6/4 release, so suspect something may have changed on the Google Play Store side.
    This should be resolvedand you should be seeing the apk in the Google Play store. Thanks for the feedback everyone!

    Leave a comment:


  • Knoxvegasgeek
    replied
    JeffreyVUDU , do you have any additional info? I emailed Vudu support, they place the blame for this on Sony.

    My TV is an XBR65X900F. It's running Sony Firmware PKG6.5603.0175NAA, released on 5/30. The firmware adds DolbyVision support to the TV. Vudu is one of the system apps on this firmware. Version for air.com.vudu.airDownloaderTablet is 4.1.198.47082. This doesn't match any version number I found on APK Mirror for Vudu, but I'm guessing the file and the package may have different version numbers. The Play store lists my TV as Sony BRAVIA 4K GB ATV3, and shows it's incompatible with Vudu.

    Leave a comment:


  • JeffreyVUDU
    replied
    Originally posted by Morac View Post
    The Vudu app appears to have been pulled from the Google Play Store.

    I went to check to see if the app updated on my Sony x930e (2017) TV and I can?t find it anywhere in the Google Play Store. Previously it appeared under My Apps since I downloaded it. Now I can?t even find it when searching the Google Play Store on my TV.

    I did find it on the Google Play web site at https://play.google.com/store/apps/d...wnloaderTablet where it shows as Installed, but it claims it?s not compatible with my TV. It?s still on my TV, but if I remove it, I won?t be able to add it again.

    The version on my TV according to the about screen is 4.1.44.95052_24_1, which appears to be the latest version according to https://www.apkmirror.com/apk/vudu/v...tv-android-tv/, so it must have updated on my TV before being removed from the store.

    JeffreyVUDU Why was the Vudu app removed from the Google Play Store?
    We're looking into this. We had no updates after the 6/4 release, so suspect something may have changed on the Google Play Store side.

    Leave a comment:


  • Knoxvegasgeek
    replied
    I'm having a similar issue. I just got an x900F. When starting Vudu, it says I need to upgrade, but the upgrade is blocked (no install/upgrade button on app page). Doesn't work at all, and won't let the old version start.

    Leave a comment:


  • tzr916
    replied
    I guess some are lucky their Sony models even got the beta version! Seems the top of the line, Sony's 2016 flagship model xbr-65z9d, was NOT included at all in this Beta at all Why?

    Leave a comment:


  • Morac
    replied
    The Vudu app appears to have been pulled from the Google Play Store.

    I went to check to see if the app updated on my Sony x930e (2017) TV and I can?t find it anywhere in the Google Play Store. Previously it appeared under My Apps since I downloaded it. Now I can?t even find it when searching the Google Play Store on my TV.

    I did find it on the Google Play web site at https://play.google.com/store/apps/d...wnloaderTablet where it shows as Installed, but it claims it?s not compatible with my TV. It?s still on my TV, but if I remove it, I won?t be able to add it again.

    The version on my TV according to the about screen is 4.1.44.95052_24_1, which appears to be the latest version according to https://www.apkmirror.com/apk/vudu/v...tv-android-tv/, so it must have updated on my TV before being removed from the store.

    JeffreyVUDU Why was the Vudu app removed from the Google Play Store?

    Leave a comment:


  • Oh Heck
    replied
    Yeah, latest version seems to be running better. I am noticing though that the image seems more saturated, and not as sharp as it used to be. Was the image quality adjusted to lessen the buffering issue?

    Leave a comment:

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