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Vudu Forum Guidelines

Vudu Forum Guidelines

The Vudu Forums are designed to help viewers get the most out of their Vudu experience. Here, Vudu customers may post information, questions, ideas, etc. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Vudu customers with questions and/or problems with their Vudu service, there are also off-topic areas available within the Vudu Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Vudu Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Vudu reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Vudu products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Vudu retains the right to monitor, edit, and/or remove posts within Vudu Forums, it does not necessarily review every comment. Accordingly, specific questions about Vudu products and services should be directed to Vudu customer service representatives.

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For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Vudu, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Vudu a royalty-free, irrevocable, transferable right and license to use the Comments however Vudu desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Vudu will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Vudu is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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Movies not showing up in VUDU

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    #91
    I bought a bundle with all 5 transformer movies, redeemed them all through both UV and iTunes, but only 1 of the 5 is showing up in Vudu (despite all my accounts being linked). I put in a support ticket and they were less than helpful, only asked if I was sure I didn?t redeem under another email (think I would remember registering a new account between code redemptions). Any ideas or advice? Screenshots attached.

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      #92
      Hello, just received the notice that UV is closing, so I went to verify all of my UV purchases are showing up in VUDU, and unfortunately, i am missing some. Can you please look into the following that are in my UV account but not showing up in VUDU. Will access to these purchased mivies be gone if they dont come into VUDU once UV shuts down? Movies in my UV but not my VUDU: Blow, Scorpion King, The Seige, Snake Eyes, Underworld

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        #93
        Folks, if you have redeemed UV codes from discs that come from outside of the US, they will not import into your Vudu account. We only recognize domestic redemptions since our service is only available in the US.

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          #94
          Originally posted by Sammidoll87 View Post
          I bought a bundle with all 5 transformer movies, redeemed them all through both UV and iTunes, but only 1 of the 5 is showing up in Vudu (despite all my accounts being linked). I put in a support ticket and they were less than helpful, only asked if I was sure I didn?t redeem under another email (think I would remember registering a new account between code redemptions). Any ideas or advice? Screenshots attached.
          Transformers is only UV eligible, not MA. Therefore the single Transformers movie is coming from UV. Please login to your UV account and confirm if the other movies are in there.

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            #95
            I also recieved the notice that my UV account will be closing, so I checked to make sure that my UV accout was linked to my VUDU account and it is but 7 movies are not showing up in my VUDU account. I noticed on some of the threads that I should sign up for movies anywhere so I did but it did not help. FelipeF can you look at this for me, maybe I am missing something. The movies are: Austin Powers: International Man of Mystery, Demolition Man, Lean on Me, Looney Toons Back in Action, Matchstick Men, Pay it Forward and Space Jam. Thank you for the help!!!

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              #96
              I also am having issues with the 3 movies showing up from my itunes account onto my vudu account. Mile 22, peppermint and den of thieves.

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                #97
                Originally posted by Ithinkimjesus View Post
                I also am having issues with the 3 movies showing up from my itunes account onto my vudu account. Mile 22, peppermint and den of thieves.
                None of those titles are MA eligible, so they won't be transferring over anywhere.

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                  #98
                  Thanks man most appreciated

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                    #99
                    I'm having a weird issue, my vudu and my moms vudu are linked together, normally when she puts in a cider I see the movie in my end and vise versa, but I just recently realized that I have some on mine that are not on hers and she has some on hers that are not on mine. Any ideas?

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                      I redeemed Ralph breaks the internet on MA and it has not loaded on VUDU. Help!

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                        Originally posted by Shanet2001 View Post
                        I redeemed Ralph breaks the internet on MA and it has not loaded on VUDU. Help!
                        I now see it on your account.

                        Comment


                          Helllo,

                          I added ?Instant Family? through iTunes several days ago and it?s not showing up in VUDU or MA. Does anyone have any thoughts? Thanks!

                          Comment


                            Originally posted by KshelATL View Post
                            Helllo,

                            I added ?Instant Family? through iTunes several days ago and it?s not showing up in VUDU or MA. Does anyone have any thoughts? Thanks!
                            This movie is not MA eligible, therefore will not transfer over to Vudu.

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                              i recently purchased back to the future in itunes and it is not showing up in my vudu account, any help with this?

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                                i purchased x-men trilogy in uhd on MA ..2 ported over to vudu in uhd but x-men the last stand only showed as hdx.I noticed its now uhd shouldnt it autoupgrade to uhd on vudu now?

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